Antenne Actiris d’Anderlecht
As a job seeker, you can benefit from personalised support to help you find a job.
To serve you better, all Actiris branches welcome you by appointment only!
The Actiris office in Anderlecht is located on the first floor of the building. It does not have a private car park but it is possible to park on the street (paying car park). A bus stop and a metro station are located about 100 m from the Actiris office.
There is a reception on the ground floor.
(DeepL Translation)
(DeepL Traduction)
- In general
- in wheelchair An information sheet is available for the accessibility of people in wheelchair
- walking with difficulties An information sheet is available for the accessibility of people walking with difficulties
- blind An information sheet is available for the accessibility of people blind
- visualy impaired An information sheet is available for the accessibility of people visualy impaired
- deaf Accessible with a occasionnal help for people deaf
- hard of hearing Accessible with a occasionnal help for people hard of hearing
- with difficulty understanding Accessible with a occasionnal help for people with difficulty understanding
In general
Strong points
Staff
- An reference person is available upon prior request.
- There is staff available to help negotiate obstacles.
- There is staff available to direct and guide.
Safety
- The signage makes it possible to find the way and orient oneself easily.
- The structure of the location is simple and makes it possible to find the way and orient oneself easily.
Identification
- The building is easy to find.
People in weelchair
Strong points
Parking
- There is at least 1 parking space less than 100 metres from the entrance.
Access road from the street
- Most of the transit areas are sufficiently large.
- The floor is regular and free of obstacles.
Entrance
- The building is easy to identify.
- The entrance is easy to identify.
- The staff sees the persons who arrive and can offer assistance.
- The passage width of the doors measures at least 85 cm.
Home
- The free space in front of the counter is sufficiently big.
- There is staff available to direct and guide.
Horizontal circulation
- There is no step to negotiate.
- The floor is regular and free of obstacles.
- The width of the hallways is sufficient.
- The passage width of the doors measures at least 85 cm.
Vertical circulation
- There is a lift.
- A sufficiently large lift serves all the floors open to the public.
Points of attention
Parking
- There are no reserved parking spaces.
Access road from the street
- There is a step to negotiate.
- The access path has a significant super-elevation.
- There is at least one too steep ramp.
- There is at least one very long ramp.
Entrance
- There are steps in the entrance.
Home
- The counter is too high.
- The tables do not allow a correct positioning in a wheelchair.
Adapted sanitary
- There is no adapted toilet.
People walking with difficulties
Strong points
Parking
- There is at least 1 parking space less than 100 metres from the entrance.
Access road from the street
- All the transit areas are sufficiently large.
- The floor is hard.
Entrance
- The entrance is easy to identify.
- The staff sees the persons who arrive and can offer assistance.
- The building is easy to identify.
- The main entrance is accessible.
- There is a step lower than 18 cm in the entrance.
- The passage width of the doors measures at least 85 cm.
Home
- Seats are available near the reception.
- There is staff available to direct and guide.
Wainting room
- There are seats.
Horizontal circulation
- There is no step to negotiate.
- Circulation is easy everywhere.
- The floor is hard.
- The width of the hallways is sufficient.
- The passage width of the doors measures at least 85 cm.
Vertical circulation
- The staircases are equipped with handrails on both sides.
- The staircases are secure.
- There is a lift.
- A lift serves all the floors open to the public.
- There is a grab bar in the lift.
Points of attention
Access road from the street
- There are no seats along the pathway.
- The access path has a significant super-elevation.
- The ramp is not equipped with a handrail.
- There is at least one too steep ramp.
- There is at least one very long ramp.
Adapted sanitary
- There is no adapted toilet.
Personnes aveugles
Strong points
Access road from the street
- Circulation is free from obstacles.
Guide dog
- Assistance dogs are accepted.
Entrance
- The staff sees the persons who arrive and can offer assistance .
Home
- The reception is in a quiet environment.
- The reception has no glass partition.
- The staff sees the persons coming into the building and can assist them.
- The reception is located in the logical continuation of the pathway.
- An reference person is available upon prior request.
- There is staff available to direct and guide.
Horizontal circulation
- Circulation is free from obstacles.
- The location is structured in a simple and intuitive way.
Vertical circulation
- A lift serves all the floors open to the public.
- The staircases have at least one handrail.
Points of attention
Access road from the street
- There are no guide-lines.
Entrance
- There is no device allowing the identification of the entrance.
- The entrance is hard to find.
Home
- The visual information is not backed up by a voice announcement.
Vertical circulation
- The staircases are not secured by warning tiles at their top.
Personnes malvoyantes
Strong points
Access road from the street
- Circulation is free from obstacles.
- The path contrasts with its environment.
Entrance
- The entrance is easy to identify.
- The entrance is located in the logical continuation of the pathway.
- The staff sees the persons who arrive and can offer assistance.
Home
- The staff sees the persons coming into the building and can assist them.
- The reception is located in the logical continuation of the pathway.
- The reception is in a quiet environment.
- The lighting is sufficient and continuous.
- An reference person is available upon prior request.
- There is staff available to direct and guide.
Horizontal circulation
- Circulation is free from obstacles.
- The contrast between the floor and the walls facilitates circulation.
- The lighting is sufficient.
- Drapes or blinds allow the dimming of the light.
- The structure of the location is simple and makes it possible to find the way and orient oneself easily.
Vertical circulation
- A lift serves all the floors.
- The lift can be used in autonomy or staff is available to help.
- The lighting is sufficient and continuous in the staircases.
- The staircases are equipped with at least one secure handrail.
- The floor numbers are clearly indicated at each landing.
Points of attention
Access road from the street
- There are no guide-lines.
Home
- The visual information is not backed up by a voice announcement.
Horizontal circulation
- Some glass walls in the pathway are not secured by a contrasting visual marking.
- The lack of contrast between the furniture and its environment makes it difficult to circulate.
- The doors do not contrast with their environment.
Vertical circulation
- The stair steps are not contrasting.
Personnes sourdes
Strong points
Entrance
- The entrance is easy to find.
- The building is easy to find.
- The staff sees the persons who arrive and can offer assistance.
- The lighting is sufficient and continuous.
Home
- The reception is open, well lit and allows lip reading.
- The reception is easy to find and close to the entrance.
- The institution can be contacted by email.
- The premises are easy to understand.
- An reference person is available upon prior request.
- There is staff available to direct and guide.
Wireless
- It is possible to connect to the mobile networks, 3G or 4G.
- Wi-Fi is free and available anywhere in the building.
Vertical circulation
- The floors of the building are well marked.
- There is a visual display of the floors in the lift.
Light
- The lighting is sufficient and allows lip reading.
Adapted sanitary
- It is possible to see whether a toilet is occupied or free.
- The toilets are easy to find.
Points of attention
Home
- There is no information available in sign language.
Personnes malentendantes
Strong points
Entrance
- The entrance is easy to find.
- The building is easy to find.
- The staff sees the persons who arrive and can offer assistance.
Home
- The reception is located in a quiet environment.
- The reception is open, well lit and allows lip reading.
- The reception is easy to find and close to the entrance.
- The institution can be contacted by email.
- The premises are easy to understand.
- An reference person is available upon prior request.
Vertical circulation
- The floors of the building are well marked.
- There is a visual display of the floors in the lift.
Light
- The lighting is sufficient and allows lip reading.
Adapted sanitary
- It is possible to see whether a toilet is occupied or free.
Points of attention
Magnetic induction loop
- There is no mobile induction loop.
Personnes avec difficultés de compréhension
Strong points
Entrance
- The entrance is easy to find.
- The building is easy to find.
- The staff sees the persons who arrive and can offer assistance.
Home
- The reception is calm.
- The reception is easy to find and close to the entrance.
- The doors can be easily crossed in autonomy.
- An reference person is available upon prior request.
- There is staff available to direct and guide.
Vertical circulation
- The floors of the building are well marked.
- The lift is easy to use or staff is available to help.
- There is an visual announcement in the lift.
- The lighting is sufficient and continuous in the staircases.
- The staircases are secure.
- The doors can be easily crossed in autonomy.
- An reference person is available upon prior request.
- There is staff available to direct and guide.
Horizontal circulation
- The location is calm and well lit.
- The doors can be easily crossed in autonomy.
- The lighting is sufficient and continuous.
- The signage makes it possible to find the way and orient oneself easily.
Adapted sanitary
- The toilets are easy to find.
Points of attention
Vertical circulation
- The stair steps are not contrasting.