Welcome to Access-i

Antenne Actiris d’Anderlecht

As a job seeker, you can benefit from personalised support to help you find a job.

To serve you better, all Actiris branches welcome you by appointment only!

The Actiris office in Anderlecht is located on the first floor of the building. It does not have a private car park but it is possible to park on the street (paying car park). A bus stop and a metro station are located about 100 m from the Actiris office.

There is a reception on the ground floor.  

(DeepL Translation)

(DeepL Traduction)

Strong points

Staff
  • An reference person is available upon prior request.
  • There is staff available to help negotiate obstacles.
  • There is staff available to direct and guide.
Safety
  • The signage makes it possible to find the way and orient oneself easily.
  • The structure of the location is simple and makes it possible to find the way and orient oneself easily.
Identification
  • The building is easy to find.

Strong points

Parking
  • There is at least 1 parking space less than 100 metres from the entrance.
Access road from the street
  • Most of the transit areas are sufficiently large.
  • The floor is regular and free of obstacles.
Entrance
  • The building is easy to identify.
  • The entrance is easy to identify.
  • The staff sees the persons who arrive and can offer assistance.
  • The passage width of the doors measures at least 85 cm.
Home
  • The free space in front of the counter is sufficiently big.
  • There is staff available to direct and guide.
Horizontal circulation
  • There is no step to negotiate.
  • The floor is regular and free of obstacles.
  • The width of the hallways is sufficient.
  • The passage width of the doors measures at least 85 cm.
Vertical circulation
  • There is a lift.
  • A sufficiently large lift serves all the floors open to the public.

Points of attention

Parking
  • There are no reserved parking spaces.
Access road from the street
  • There is a step to negotiate.
  • The access path has a significant super-elevation.
  • There is at least one too steep ramp.
  • There is at least one very long ramp.
Entrance
  • There are steps in the entrance.
Home
  • The counter is too high.
  • The tables do not allow a correct positioning in a wheelchair.
Adapted sanitary
  • There is no adapted toilet.

Strong points

Parking
  • There is at least 1 parking space less than 100 metres from the entrance.
Access road from the street
  • All the transit areas are sufficiently large.
  • The floor is hard.
Entrance
  • The entrance is easy to identify.
  • The staff sees the persons who arrive and can offer assistance.
  • The building is easy to identify.
  • The main entrance is accessible.
  • There is a step lower than 18 cm in the entrance.
  • The passage width of the doors measures at least 85 cm.
Home
  • Seats are available near the reception.
  • There is staff available to direct and guide.
Wainting room
  • There are seats.
Horizontal circulation
  • There is no step to negotiate.
  • Circulation is easy everywhere.
  • The floor is hard.
  • The width of the hallways is sufficient.
  • The passage width of the doors measures at least 85 cm.
Vertical circulation
  • The staircases are equipped with handrails on both sides.
  • The staircases are secure.
  • There is a lift.
  • A lift serves all the floors open to the public.
  • There is a grab bar in the lift.

Points of attention

Access road from the street
  • There are no seats along the pathway.
  • The access path has a significant super-elevation.
  • The ramp is not equipped with a handrail.
  • There is at least one too steep ramp.
  • There is at least one very long ramp.
Adapted sanitary
  • There is no adapted toilet.

Strong points

Access road from the street
  • Circulation is free from obstacles.
Guide dog
  • Assistance dogs are accepted.
Entrance
  • The staff sees the persons who arrive and can offer assistance .
Home
  • The reception is in a quiet environment.
  • The reception has no glass partition.
  • The staff sees the persons coming into the building and can assist them.
  • The reception is located in the logical continuation of the pathway.
  • An reference person is available upon prior request.
  • There is staff available to direct and guide.
Horizontal circulation
  • Circulation is free from obstacles.
  • The location is structured in a simple and intuitive way.
Vertical circulation
  • A lift serves all the floors open to the public.
  • The staircases have at least one handrail.

Points of attention

Access road from the street
  • There are no guide-lines.
Entrance
  • There is no device allowing the identification of the entrance.
  • The entrance is hard to find.
Home
  • The visual information is not backed up by a voice announcement.
Vertical circulation
  • The staircases are not secured by warning tiles at their top.

Strong points

Access road from the street
  • Circulation is free from obstacles.
  • The path contrasts with its environment.
Entrance
  • The entrance is easy to identify.
  • The entrance is located in the logical continuation of the pathway.
  • The staff sees the persons who arrive and can offer assistance.
Home
  • The staff sees the persons coming into the building and can assist them.
  • The reception is located in the logical continuation of the pathway.
  • The reception is in a quiet environment.
  • The lighting is sufficient and continuous.
  • An reference person is available upon prior request.
  • There is staff available to direct and guide.
Horizontal circulation
  • Circulation is free from obstacles.
  • The contrast between the floor and the walls facilitates circulation.
  • The lighting is sufficient.
  • Drapes or blinds allow the dimming of the light.
  • The structure of the location is simple and makes it possible to find the way and orient oneself easily.
Vertical circulation
  • A lift serves all the floors.
  • The lift can be used in autonomy or staff is available to help.
  • The lighting is sufficient and continuous in the staircases.
  • The staircases are equipped with at least one secure handrail.
  • The floor numbers are clearly indicated at each landing.

Points of attention

Access road from the street
  • There are no guide-lines.
Home
  • The visual information is not backed up by a voice announcement.
Horizontal circulation
  • Some glass walls in the pathway are not secured by a contrasting visual marking.
  • The lack of contrast between the furniture and its environment makes it difficult to circulate.
  • The doors do not contrast with their environment.
Vertical circulation
  • The stair steps are not contrasting.

Strong points

Entrance
  • The entrance is easy to find.
  • The building is easy to find.
  • The staff sees the persons who arrive and can offer assistance.
  • The lighting is sufficient and continuous.
Home
  • The reception is open, well lit and allows lip reading.
  • The reception is easy to find and close to the entrance.
  • The institution can be contacted by email.
  • The premises are easy to understand.
  • An reference person is available upon prior request.
  • There is staff available to direct and guide.
Wireless
  • It is possible to connect to the mobile networks, 3G or 4G.
  • Wi-Fi is free and available anywhere in the building.
Vertical circulation
  • The floors of the building are well marked.
  • There is a visual display of the floors in the lift.
Light
  • The lighting is sufficient and allows lip reading.
Adapted sanitary
  • It is possible to see whether a toilet is occupied or free.
  • The toilets are easy to find.

Points of attention

Home
  • There is no information available in sign language.

Strong points

Entrance
  • The entrance is easy to find.
  • The building is easy to find.
  • The staff sees the persons who arrive and can offer assistance.
Home
  • The reception is located in a quiet environment.
  • The reception is open, well lit and allows lip reading.
  • The reception is easy to find and close to the entrance.
  • The institution can be contacted by email.
  • The premises are easy to understand.
  • An reference person is available upon prior request.
Vertical circulation
  • The floors of the building are well marked.
  • There is a visual display of the floors in the lift.
Light
  • The lighting is sufficient and allows lip reading.
Adapted sanitary
  • It is possible to see whether a toilet is occupied or free.

Points of attention

Magnetic induction loop
  • There is no mobile induction loop.

Strong points

Entrance
  • The entrance is easy to find.
  • The building is easy to find.
  • The staff sees the persons who arrive and can offer assistance.
Home
  • The reception is calm.
  • The reception is easy to find and close to the entrance.
  • The doors can be easily crossed in autonomy.
  • An reference person is available upon prior request.
  • There is staff available to direct and guide.
Vertical circulation
  • The floors of the building are well marked.
  • The lift is easy to use or staff is available to help.
  • There is an visual announcement in the lift.
  • The lighting is sufficient and continuous in the staircases.
  • The staircases are secure.
  • The doors can be easily crossed in autonomy.
  • An reference person is available upon prior request.
  • There is staff available to direct and guide.
Horizontal circulation
  • The location is calm and well lit.
  • The doors can be easily crossed in autonomy.
  • The lighting is sufficient and continuous.
  • The signage makes it possible to find the way and orient oneself easily.
Adapted sanitary
  • The toilets are easy to find.

Points of attention

Vertical circulation
  • The stair steps are not contrasting.
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