Welcome to Access-i

Actiris Direction Disponibilité

Actiris Branch Office Availability

As a job seeker, you can benefit from personalised support to help you find a job.

In order to serve you better, all Actiris branches welcome you by appointment only!

The Actiris Availability Office is located on the 2nd and 3rd floors of the building. It does not have a private car park but it is possible to park on the road (paying car park). A bus stop and a metro station are about 100 m from the Actiris office.

There is a reception on the ground floor.  

(DeepL Translation)

Strong points

Staff
  • An reference person is available upon prior request.
  • There is staff available to help negotiate obstacles.
  • There is staff available to direct and guide.
Safety
  • The structure of the location is simple and makes it possible to find the way and orient oneself easily.
Identification
  • The building is easy to find.

Points of attention

Staff
  • There is no reference person to welcome and accompany the persons with special needs.

Strong points

Access road from the street
  • All the transit areas are sufficiently large.
  • There is no step to negotiate.
  • The floor is regular and free of obstacles.
  • The floor is hard.
Entrance
  • The building is easy to identify.
  • The entrance is easy to identify.
  • There is no step in the entrance.
  • The main entrance is not accessible, but there is a clearly indicated alternative entrance.
  • The staff sees the persons who arrive and can offer assistance.
  • The passage width of the doors measures at least 85 cm.
Home
  • The free space in front of the counter is sufficiently big.
  • The counter is at the correct height.
  • The lighting is sufficient.
  • The structure of the location is simple and makes it possible to find the way and orient oneself easily.
Horizontal circulation
  • There is no step to negotiate.
  • The floor is regular and free of obstacles.
  • The width of the pathways is sufficient.
  • All the transit areas are sufficiently large.
  • The passage width of the doors measures at least 85 cm.
  • The lighting is sufficient and continuous.
  • The signage makes it possible to find the way and orient oneself easily.
  • The structure of the location is simple and makes it possible to find the way and orient oneself easily.
Vertical circulation
  • There is a lift.
  • A sufficiently large lift serves all the floors open to the public.
  • The lift can be used in autonomy.

Points of attention

Parking
  • There are no reserved parking spaces.
  • There is no car park.
Entrance
  • The entrance device is inaccessible.
  • The doors can be crossed with help.
  • There is at least one too steep ramp.
  • The ramp is not secured on the void side.
  • There is at least one ramp that is difficult to negotiate.
Vertical circulation
  • The depth of the lift car is between 130 and 140 cm.
Adapted sanitary
  • The adapted toilet is hard to find.
  • There is an adapted toilet, but it is difficult to use.
  • The space around the toilet seat is too small.
  • The toilet is not properly signalled.
  • The use of the sink is difficult.
  • The signage is insufficient for orientation.

Strong points

Parking
  • There is at least 1 parking space less than 100 metres from the entrance.
Access road from the street
  • All the transit areas are sufficiently large.
  • There is no step to negotiate.
  • The floor is regular and free of obstacles.
  • The floor is hard.
Entrance
  • The entrance is easy to identify.
  • The staff sees the persons who arrive and can offer assistance.
  • The building is easy to identify.
  • The main entrance is accessible.
  • There is a step lower than 18 cm in the entrance.
  • The passage width of the doors measures at least 85 cm.
Home
  • Seats are available near the reception.
Wainting room
  • There are seats.
Horizontal circulation
  • There is no step to negotiate.
  • Circulation is easy everywhere.
  • The floor is hard.
  • The floor is regular and free of obstacles.
  • The width of the pathways is sufficient.
  • All the transit areas are sufficiently large.
  • There are seats along the pathway.
  • The lighting is sufficient and continuous.
  • The signage makes it possible to find the way and orient oneself easily.
  • The structure of the location is simple and makes it possible to find the way and orient oneself easily.
Vertical circulation
  • The staircases are secure.
  • There is a lift.
  • A lift serves all the floors open to the public.
  • There is a grab bar in the lift.
Adapted sanitary
  • There is a toilet with grab bars and it is easy to use.
  • There is a sink in the adapted toilet.
  • The passage width of the doors measures at least 85 cm.
  • The lighting is sufficient.

Points of attention

Adapted sanitary
  • The toilet is not properly signalled.

Strong points

Access road from the street
  • Guide-lines facilitate circulation .
  • Circulation is free from obstacles.
Guide dog
  • Assistance dogs are accepted.
Entrance
  • The staff sees the persons who arrive and can offer assistance .
Home
  • The reception is located in front of the entrance.
  • The reception is in a quiet environment.
  • The reception has no glass partition.
  • The staff sees the persons coming into the building and can assist them.
  • The reception is located in the logical continuation of the pathway.
  • The location is structured in a simple and intuitive way.
  • An reference person is available upon prior request.
Horizontal circulation
  • Guide-lines facilitate circulation.
  • Circulation is free from obstacles.
  • The location is structured in a simple and intuitive way.
Vertical circulation
  • A lift serves all the floors open to the public.
  • The staircases have at least one handrail.

Points of attention

Access road from the street
  • The pedestrian crossings are not secured by tactile tiles.
Entrance
  • There is no device allowing the identification of the entrance.
Home
  • The visual information is not backed up by a voice announcement.
Vertical circulation
  • The staircases are not secured by warning tiles at their top.

Strong points

Access road from the street
  • Guide-lines facilitate circulation.
  • Circulation is free from obstacles.
  • The path contrasts with its environment.
Entrance
  • The staff sees the persons who arrive and can offer assistance.
Home
  • The staff sees the persons coming into the building and can assist them.
  • The reception is located in front of the entrance.
  • The reception is located in the logical continuation of the pathway.
  • The reception is in a quiet environment.
  • The lighting is sufficient.
  • The structure of the location is simple and makes it possible to find the way and orient oneself easily.
  • An reference person is available upon prior request.
Horizontal circulation
  • Circulation is free from obstacles.
  • The furniture contrasts with its environment.
  • The contrast between the floor and the walls facilitates circulation.
  • The lighting is sufficient and continuous.
  • The signage makes it possible to find the way and orient oneself easily.
  • The structure of the location is simple and makes it possible to find the way and orient oneself easily.
Vertical circulation
  • A lift serves all the floors.
  • The lift can be used in autonomy or staff is available to help.
  • The lighting is sufficient and continuous in the staircases.
  • The staircases are equipped with at least one secure handrail.
  • The floor numbers are clearly indicated at each landing.
  • The lighting is sufficient and continuous.

Points of attention

Access road from the street
  • The pedestrian crossings are not secured by tactile tiles.
Entrance
  • There is no device allowing the identification of the entrance.
  • There is at least one non secure glass door.
Home
  • There is no reference person to welcome and accompany the persons with special needs.
  • The visual information is not backed up by a voice announcement.
  • There is no reference person to welcome and accompany the persons with special needs.
Horizontal circulation
  • Some glass walls in the pathway are not secured by a contrasting visual marking.
Vertical circulation
  • The stair steps are not contrasting.

Strong points

Entrance
  • The entrance is easy to find.
  • The building is easy to find.
  • There is a doorbell near the door.
  • The entrance device us easy to find and use.
  • The staff sees the persons who arrive and can offer assistance.
  • The opening hours are displayed next to the door.
Home
  • The reception is open, well lit and allows lip reading.
  • The reception is easy to find and close to the entrance.
  • The institution can be contacted by email.
  • The premises are easy to understand.
  • The lighting is sufficient and continuous.
  • The structure of the location is simple and makes it possible to find the way and orient oneself easily.
  • An reference person is available upon prior request.
Wireless
  • It is possible to connect to the mobile networks, 3G or 4G.
  • Wi-Fi is free and available anywhere in the building.
  • Wi-Fi is available in this room.
Vertical circulation
  • The floors of the building are well marked.
  • There is a visual display of the floors in the lift.
Light
  • The lighting is sufficient and allows lip reading.
Adapted sanitary
  • It is possible to see whether a toilet is occupied or free.
  • The toilets are easy to find.

Points of attention

Home
  • There is no staff member practicing sign language.
  • There is no information available in sign language.
  • There is no reference person to welcome and accompany the persons with special needs.

Strong points

Entrance
  • The entrance is easy to find.
  • The building is easy to find.
  • There is a doorbell near the door.
  • The staff sees the persons who arrive and can offer assistance.
  • The opening hours are displayed next to the door.
Home
  • The reception is located in a quiet environment.
  • The reception is open, well lit and allows lip reading.
  • The reception is easy to find and close to the entrance.
  • The institution can be contacted by email.
  • The premises are easy to understand.
  • An reference person is available upon prior request.
Vertical circulation
  • The floors of the building are well marked.
  • There is a visual display of the floors in the lift.
Light
  • The lighting is sufficient and allows lip reading.
Adapted sanitary
  • It is possible to see whether a toilet is occupied or free.

Points of attention

Entrance
  • The doorbell or entrance device is hard to find.

Strong points

Entrance
  • The entrance is easy to find.
  • The building is easy to find.
  • There is a doorbell near the door.
  • The entrance device us easy to find and use.
  • The staff sees the persons who arrive and can offer assistance.
  • The opening hours are displayed next to the door.
Home
  • The reception is calm.
  • The reception is easy to find and close to the entrance.
  • An reference person is available upon prior request.
Vertical circulation
  • The floors of the building are well marked.
  • The lift is easy to use or staff is available to help.
  • There is an visual announcement in the lift.
  • The lighting is sufficient and continuous in the staircases.
  • The staircases are equipped with at least one secure handrail.
  • The staircases are secure.
  • An reference person is available upon prior request.
Horizontal circulation
  • The location is calm and well lit.
  • The signage makes it possible to find the way and orient oneself easily.
  • The structure of the location is simple and makes it possible to find the way and orient oneself easily.
Adapted sanitary
  • The toilets are easy to find.

Points of attention

Vertical circulation
  • The stair steps are not contrasting.
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