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Abbaye de Stavelot

From the history of one of the oldest monastic foundations in Belgium to that of the most beautiful circuit in the world, via the artistic universe of one of the most important personalities of the 19th century, the poet Guillaume Apollinaire, come and discover Stavelot Abbey and its site, which is part of the exceptional heritage of Wallonia. In addition to the current abbey, the archaeological remains of the 11th century abbey church have recently been unearthed.

Three museums welcome visitors on site:

- the Museum of the Principality of Stavelot-Malmedy
- the Spa-Francorchamps Circuit Museum
- the Guillaume Apollinaire Museum

Stavelot Abbey also houses 2 exhibition spaces, the Café and the Museum Shop, as well as several reception rooms.

(DeepL Translation)

Strong points

Staff
  • There is staff available to help negotiate obstacles.
  • There is staff available to direct and guide.
Safety
  • The structure of the location is simple and makes it possible to find the way and orient oneself easily.
Parking
  • It is possible to drop a person off near the entrance.
Identification
  • The building is easy to find.

Points of attention

Staff
  • There is no reference person to welcome and accompany the persons with special needs.
Safety
  • There is no adapted plan of the premises.

Strong points

Parking
  • There is at least 1 reserved parking space less than 100 metres from the entrance.
  • The reserved parking spaces are properly indicated.
  • The reserved parking spaces are sufficiently big and horizontal.
  • It is possible to drop a person off near the entrance.
Access road from the car park
  • All the transit areas are sufficiently large.
  • There is no step to negotiate.
Entrance
  • The building is easy to identify.
  • The entrance is easy to identify.
  • The staff sees the persons who arrive and can offer assistance.
Home
  • There is a mobile payment device.
  • The free space in front of the counter is sufficiently big.
  • The counter is at the correct height.
Horizontal circulation
  • The floor is regular and free of obstacles.
  • The width of the hallways is sufficient.
  • Most of the transit areas are sufficiently large.
Vertical circulation
  • A sufficiently large lift serves all the floors open to the public.
Adapted sanitary
  • The adapted toilet is easy to find.
  • The sink is accessible and it is easy to use.
Exposition
  • All the content of the exhibition is accessible and visible.
Dining room
  • Some tables allow a correct positioning in a wheelchair.
  • The width of circulations is sufficient.
  • The staff is available to help people sit at a table, choose, serve themselves, pay...

Points of attention

Parking
  • The reserved parking spaces have a slope.
  • The surface of the parking space is not adapted.
Access road from the car park
  • The floor is hardly passable.
Entrance
  • There is a bevelled step of more than 3 centimetres.
Vertical circulation
  • The depth of the lift car is between 130 and 140 cm.
Adapted sanitary
  • There is an adapted toilet, but it is difficult to access.

Strong points

Parking
  • There is at least 1 reserved parking space less than 50 metres from the entrance.
  • The reserved parking spaces are properly indicated.
  • The reserved parking spaces are sufficiently big and horizontal.
  • It is possible to drop a person off near the entrance.
Access road from the car park
  • All the transit areas are sufficiently large.
  • There is no step to negotiate.
  • The floor is hard.
Entrance
  • The entrance is easy to identify.
  • There is a doorbell at the entrance that allows asking for help.
  • The staff sees the persons who arrive and can offer assistance.
Home
  • Wheelchairs are available.
Horizontal circulation
  • Circulation is easy almost everywhere.
  • The floor is regular and free of obstacles.
  • The width of the hallways is sufficient.
  • Most of the transit areas are sufficiently large.
  • There are seats along the pathway.
Vertical circulation
  • A lift serves all the floors open to the public.
  • There is a grab bar in the lift.
Adapted sanitary
  • There is a toilet with grab bars and it is easy to use.
  • There is a sink in the adapted toilet.
  • The adapted toilet is easy to find.
Exposition
  • All the content of the exhibition is accessible.
Dining room
  • The staff is available to help people sit at a table, choose, serve themselves, pay...

Points of attention

Parking
  • The reserved parking spaces have a slope.
Access road from the car park
  • The floor is hardly passable.
Entrance
  • There is a bevelled step of more than 3 centimetres.
  • The door is heavy.
Home
  • There are no seats near the reception.
Vertical circulation
  • There is a handrail on one side of the staircases only.
Exposition
  • There are not enough seats.

Strong points

Access road from the car park
  • Guide-lines facilitate circulation.
  • Circulation is free from obstacles.
Guide dog
  • Assistance dogs are accepted.
Entrance
  • The entrance is easy to identify.
  • The entrance is located in the logical continuation of the pathway.
  • The staff sees the persons who arrive and can offer assistance .
Home
  • The reception is in a quiet environment.
  • The reception has no glass partition.
  • The staff sees the persons coming into the building and can assist them.
  • The location is structured in a simple and intuitive way.
Vertical circulation
  • A lift serves all the floors open to the public.
  • The staircases have at least one handrail.
Dining room
  • The staff is available to help people : sit at a table, choose, serve themselves, pay...
  • The service is at the table.

Points of attention

Horizontal circulation
  • There are dangerous objects in the pathway.
Vertical circulation
  • The staircases are not secured by warning tiles at their top.
Exposition
  • No adapted tours are planned.
  • No adapted didactic support is available.
  • The exhibition is not adapted, since the content is mainly visual.
  • There is no audio description.

Strong points

Access road from the car park
  • Natural or artificial guide-lines facilitate circulation.
  • There are no obstacles.
  • There is contrast.
Entrance
  • The entrance is easy to identify.
  • The entrance is located in the logical continuation of the pathway.
  • The staff sees the persons who arrive and can offer assistance.
Home
  • The staff sees the persons coming into the building and can assist them.
  • The reception is located in the logical continuation of the pathway.
  • The reception is in a quiet environment.
Vertical circulation
  • A lift serves all the floors.
  • The staircases are equipped with at least one secure handrail.
Dining room
  • The staff is available to help people sit at a table, choose from the menu, serve themselves, pay...
  • The service is at the table.

Points of attention

Home
  • Reflections or backlighting can impair vision.
Horizontal circulation
  • There are dangerous objects in the pathway.
  • Some glass walls in the pathway are not secured by a contrasting visual marking.
  • The lighting is not sufficient.
Vertical circulation
  • The stair steps are not contrasting.
Exposition
  • The written explanations are hard to read.
  • There is no visitor guide in large characters.
  • The majority of works are displayed in display cases.
  • No adapted tours are planned.
Dining room
  • The menus and cards are hard to read.

Strong points

Parking
  • The car park is freely accessible.
Entrance
  • The entrance is easy to find.
  • The building is easy to find.
  • The entrance device us easy to find and use.
  • The staff sees the persons who arrive and can offer assistance.
Home
  • The reception is easy to find and close to the entrance.
  • The institution can be contacted by email.
  • The rates are displayed in the reception.
  • The premises are easy to understand.
Vertical circulation
  • The floors of the building are well marked.
  • There is a visual display of the floors in the lift.
Adapted sanitary
  • The toilets are easy to find.
Exposition
  • The displayed content is mainly visual.
  • There is an adapted fire alarm system (light or vibration).
Dining room
  • The lighting is sufficient and allows lip reading.

Points of attention

Home
  • The reception has a glass partition or is badly lit and does not allow lip reading.
  • There is no staff member practicing sign language.
  • There is no information available in sign language.
Wireless
  • Wi-Fi is not available everywhere.
Light
  • Badly lit areas make lip reading difficult.
Exposition
  • There is no easy to read support.
  • There are no organised guided tours in sign language.
Dining room
  • The menus and cards are presented in a classical fashion.

Strong points

Parking
  • The car park is freely accessible.
Entrance
  • The entrance is easy to find.
  • The building is easy to find.
  • The entrance device us easy to find and use.
  • The staff sees the persons who arrive and can offer assistance.
Home
  • The reception is located in a quiet environment.
  • The reception is easy to find and close to the entrance.
  • The institution can be contacted by email.
  • The rates are displayed in the reception.
  • The premises are easy to understand.
Vertical circulation
  • The floors of the building are well marked.
  • There is a visual display of the floors in the lift.
Exposition
  • The environment is calm.
  • The displayed content is mainly visual.
  • Written explanations are available.
Dining room
  • The environment is calm.
  • The lighting is sufficient and allows lip reading.

Points of attention

Magnetic induction loop
  • There is no mobile induction loop.
Light
  • Badly lit areas make lip reading difficult .
Exposition
  • There is no easy to read support.

Strong points

Entrance
  • The entrance is easy to find.
  • The building is easy to find.
  • The entrance device us easy to find and use.
  • The staff sees the persons who arrive and can offer assistance.
Home
  • The reception is calm.
  • The reception is easy to find and close to the entrance.
  • It is possible to pay in cash (coins and notes).
Vertical circulation
  • The floors of the building are well marked.
  • The lift is easy to use or staff is available to help.
  • There is an visual announcement in the lift.
  • The lighting is sufficient and continuous in the staircases.
  • The staircases are equipped with at least one secure handrail.
Horizontal circulation
  • The location is calm.
Adapted sanitary
  • The toilets are easy to find.
Exposition
  • There is no need to by a ticket in advance.
  • The location is calm.
Dining room
  • It is possible to pay in cash (coins and notes).
  • The location is calm.
  • The location is well lit.
  • The staff is available to help people: sit at a table, choose in the menu, serve themselves, pay...

Points of attention

Vertical circulation
  • There is no audio or visual announcement in the lift.
  • The stair steps are not contrasting.
Horizontal circulation
  • There are parts of the location that are dark.
Exposition
  • No adapted guided visits are organised.
  • The exhibition is not sufficiently diversified.
  • There is no easy to read support.
Dining room
  • The menus and cards are presented in a classical fashion.
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