Auberge de Jeunesse de Charleroi

The 'Auberge de Jeunesse de Charleroi' is located a stone's throw from the ‘Shopping Rive Gauche’ shopping centre, in the lower town, and opposite Charleroi Sud station, which offers soft mobility options (trains, buses and trams) !

There is also a bike hire, repair and sales point at the station.

The hostel is just 10 km from Brussels South Charleroi Airport and only 1 hour from Brussels.

Solo, couples or groups, the hostel has 43 rooms (2, 4, 6 beds), for a total of 189 beds.

All rooms have their own private bathroom.

The price of the night includes an all-you-can-eat buffet breakfast. It is made with local, fresh, green and responsible products.

There is a bar in the hostel.

Strong points

Staff

There is staff available to direct and guide.

Safety

The signage makes it possible to find the way and orient oneself easily.
The structure of the location is simple and makes it possible to find the way and orient oneself easily.
The function of the space is displayed on each door.

Parking

It is possible to drop a person off near the entrance.

Identification

The building is easy to find.

Points of attention

Safety

There is no adapted plan of the premises.
There is no specific map available (indicating the accessible pathways and equipment).

The youth hostel has 43 rooms, including 3 PRM rooms.

The pay car park of the ‘Shopping Rive Gauche’ shopping centre is about a hundred metres from the hostel (with disabled parking spaces, but the access doors are heavy).

Entrance threshold : 2cm + 1.5cm

Height of entry phone : 145cm - badge : 132cm. The reception number is displayed on the door (just call this number if you need help).

Shared PRM WC opposite reception : the door opens inwards and there is no 50cm clearance.

Strength of bedroom access doors = 5kg

Height of beds = 48.5cm

Height of toilet bowl = 47cm

The shower : the second grab rail is missing - 1cm step for access to the shower - transfer area : 90cm next to the shower - mobile shower seat.

Restaurant : height of tables : 73cm (bottom) - 75cm (top).

Buttons in lift cabin too high (between 90cm and 120cm).

A metal ramp is available to access the terrace.

Strong points

Parking

It is possible to drop a person off near the entrance.

Access road from the street

All the transit areas are sufficiently large.
There is no step to negotiate.
The floor is regular and free of obstacles.
The floor is hard.

Entrance

The building is easy to identify.
The entrance is easy to identify.
The opening of the door is automatic.
There is a doorbell at the entrance that allows asking for help.
The passage width of the door measures at least 85 cm.
The lighting is sufficient.

Home

There is a mobile payment device.
The free space in front of the counter is sufficiently big.
The counter is at the correct height.
The lighting is sufficient and continuous.
The structure of the location is simple and makes it possible to find the way and orient oneself easily.
There is staff available to direct and guide.

Horizontal circulation

There is no step to negotiate.
The floor is hard.
The floor is regular and free of obstacles.
The width of the hallways is sufficient.
The structure of the location is simple and makes it possible to find the way and orient oneself easily.
The function of the space is displayed on each door.

Vertical circulation

A sufficiently large lift serves all the floors open to the public.
The passage width of the doors measures at least 85 cm.

Adapted sanitary

The adapted toilet is easy to find.
There is an accessible sink in the adapted toilet.
The sink is accessible and it is easy to use.

Dining room

The width of circulations is sufficient.
The staff is available to help people sit at a table, choose, serve themselves, pay...

Room

There is a sufficiently large adapted room.
A switch and a socket are accessible from the bed.
The adapted room has a private shower room with an adapted toilet.
The passage width of the doors measures at least 85 cm.
The lighting is sufficient and continuous.

Shower room

The adapted shower is equipped with a seat.
The sink is accessible and it is easy to use.
The passage width of the doors measures at least 85 cm.

Points of attention

Parking

There are no reserved parking spaces.
There is no car park.

Entrance

There is a step in the entrance.
The staff does not see the persons who arrive.
The entrance device is inaccessible.
The doors can be crossed with help.

Adapted sanitary

There is an adapted toilet, but it is difficult to use.
There is an adapted toilet, but it is difficult to access.
The toilet is not properly equipped.

Dining room

No table allows a correct positioning in a wheelchair.
The buffet does not allow self-service.
The tables have a central leg that may impede a correct positioning in a wheelchair.

Shower room

The shower room is not properly equipped.
There is a step to negotiate to enter in the shower.

The youth hostel has 43 rooms, including 3 PRM rooms.

The pay car park of the ‘Shopping Rive Gauche’ shopping centre is about a hundred metres from the hostel (with disabled parking spaces, but the access doors are heavy).

Entrance threshold : 2cm + 1.5cm

Height of entry phone : 145cm - badge : 132cm. The reception number is displayed on the door (just call this number if you need help).

Shared PRM WC opposite reception : the door opens inwards and there is no 50cm clearance.

Strength of bedroom access doors = 5kg

Height of beds = 48.5cm

Height of toilet bowl = 47cm

The shower : the second grab bar is missing - 1cm step for access to the shower - transfer area : 90cm next to the shower - mobile shower seat.

Strong points

Parking

It is possible to drop a person off near the entrance.

Access road from the street

All the transit areas are sufficiently large.
The floor is regular and free of obstacles.
The floor is hard.

Entrance

The entrance is easy to identify.
There is a doorbell at the entrance that allows asking for help.
The building is easy to identify.
There is a step lower than 18 cm in the entrance.
The opening of the door is automatic.
The passage width of the doors measures at least 85 cm.

Home

Seats are available near the reception.
The lighting is sufficient and continuous.
There is staff available to direct and guide.

Horizontal circulation

There is no step to negotiate.
Circulation is easy everywhere.
The floor is hard.
The floor is regular and free of obstacles.
There are seats along the pathway.
The lighting is sufficient and continuous.
The structure of the location is simple and makes it possible to find the way and orient oneself easily.
The function of the space is displayed on each door.

Vertical circulation

A lift serves all the floors open to the public.
There is a grab bar in the lift.
The passage width of the door measures at least 85 cm.

Adapted sanitary

There is a sink in the adapted toilet.
The adapted toilet is easy to find.

Dining room

The staff is available to help people sit at a table, choose, serve themselves, pay...
The width of circulations is sufficient.
There is no step to negotiate.
The passage width of the doors measures at least 85 cm.
The lighting is sufficient and continuous.
The structure of the location is simple and makes it possible to find the way and orient oneself easily.

Room

There are several sufficiently big rooms and they are accessible by lift.
The height of the bed is at least 48 cm.
The room has a private shower room with an adapted toilet.
The passage width of the doors measures at least 85 cm.
The lighting is sufficient and continuous.

Shower room

There is a toilet with grab bars and it is easy to use.
The passage width of the doors measures at least 85 cm.
The door can be crossed in autonomy.
The lighting is sufficient and continuous.

Points of attention

Access road from the street

There are no seats along the pathway.

Entrance

The staff does not see the persons who arrive.

Vertical circulation

The staircases do not have handrails.

Shower room

The shower room is not properly equipped.
There is a step to negotiate to enter in the shower.

Entrance : the badge reader and entry phone are located to the left of the door.

From the entrance and the airlock, a handrail will guide you to the lift. Reception is on the first floor, on the right as you exit the lift.

Please note ! The voice synthesis system does not work.

Room numbers are indicated in Braille on the door leaf, just to the right of the door handle.

Strong points

Access road from the street

Circulation is free from obstacles.

Guide dog

Assistance dogs are accepted.

Entrance

The entrance is easy to identify.
The opening of the door is automatic.
There is a doorbell at the entrance that allows asking for help.

Home

The reception is in a quiet environment.
The reception has no glass partition.
The reception is in a quiet environment.
The location is structured in a simple and intuitive way.
There is staff available to direct and guide.

Horizontal circulation

Circulation is free from obstacles.
The location is structured in a simple and intuitive way.
The doors can be easily crossed in autonomy.

Vertical circulation

A lift serves all the floors open to the public.

Dining room

The staff is available to help people : sit at a table, choose, serve themselves, pay...
The lighting is sufficient and continuous.

Room

The room number is embossed on the door.
The staff is available to guide to the room.
The staff is available to show the room and its equipment.
The access device is easy to use.

Points of attention

Home

The reception is hard to find.
The reception is not located in the logical continuation of the pathway.

Vertical circulation

The staircases do not have handrails.
The staircases are not secured by warning tiles at their top.

Dining room

The catering is buffet-style.

Entrance : the badge reader and entry phone are clearly visible and located to the left of the door.

From the entrance and the airlock, a handrail will guide you to the lift. Reception is on the first floor, on the right as you exit the lift.

Please note ! The voice synthesis system does not work. And the call button is not very contrasting.

The room numbers are large, have good contrast and are indicated in Braille on the door leaf, just to the right of the door handle.

Strong points

Access road from the street

Circulation is free from obstacles.

Entrance

The entrance is easy to identify.
The opening of the door is automatic.
There is a doorbell at the entrance that allows asking for help.
The access device is easy to use.
The door contrasts with its environment.
The lighting is sufficient and continuous.
The signage makes it possible to find the way and orient oneself easily.
The structure of the location is simple and makes it possible to find the way and orient oneself easily.
The function of the space is displayed on each door.

Home

The reception is in a quiet environment.
The visual information is backed up by a voice announcement.
The structure of the location is simple and makes it possible to find the way and orient oneself easily.
The function of the space is displayed on each door.

Horizontal circulation

Circulation is free from obstacles.
The glass walls and doors are secured by a contrasting visual marking.
Circulation is free from obstacles.
The furniture contrasts with its environment.
The contrast between the floor and the walls facilitates circulation.
The lighting is sufficient and continuous.
The structure of the location is simple and makes it possible to find the way and orient oneself easily.

Vertical circulation

A lift serves all the floors.
The lift can be used in autonomy or staff is available to help.
The lighting is sufficient and continuous in the staircases.
The floor numbers are clearly indicated at each landing.

Dining room

The staff is available to help people sit at a table, choose from the menu, serve themselves, pay...

Room

The room door contrasts with its environment.
The room number is in a colour contrasting with its environment.
The staff is available to guide to the room.
The staff is available to show the room and its equipment.
The access device is easy to use.
The door contrasts with its environment.

Points of attention

Home

The reception is not located in the logical continuation of the pathway.

Vertical circulation

The stair steps are not contrasting.
The staircases do not have handrails.

Dining room

The catering is buffet-style.

Strong points

Entrance

The entrance is easy to find.
The building is easy to find.
There is a doorbell near the door.
The entrance device us easy to find and use.
The opening hours are displayed next to the door.
A mobile number for contact is displayed.
The lighting is sufficient and continuous.

Home

The reception is open, well lit and allows lip reading.
The institution can be contacted in writing: text or email.
The institution can be contacted by email.
The rates are displayed in the reception.
The premises are easy to understand.
The lighting is sufficient and continuous.
The signage makes it possible to find the way and orient oneself easily.

Wireless

Wi-Fi is free and available anywhere in the building.

Vertical circulation

The floors of the building are well marked.
There is a visual display of the floors in the lift.

Light

The lighting is sufficient and allows lip reading.

Adapted sanitary

The toilets are easy to find.

Dining room

There are round or oval tables for X persons.
The lighting is sufficient and allows lip reading.
The catering is buffet-style.

Room

The staff is available to show the room and its equipment.

Points of attention

Entrance

There is a intercom without video screen.
The staff does not see the persons who arrive.

Home

The is no mobile number under which to contact the institution.
There is no staff member practicing sign language.
There is no information available in sign language.

Adapted sanitary

It is impossible to see whether a toilet is occupied or free.

Room

There is no room equipped with an adapted fire alarm system (light or vibration).
There no room equipped with an adapted doorbell (light or vibration).

Strong points

Entrance

The entrance is easy to find.
The building is easy to find.
There is a doorbell near the door.
The entrance device us easy to find and use.
The opening hours are displayed next to the door.

Home

The reception is located in a quiet environment.
The reception is open, well lit and allows lip reading.
The institution can be contacted in writing: text or email.
The rates are displayed in the reception.
The premises are easy to understand.

Vertical circulation

The floors of the building are well marked.
There is a visual display of the floors in the lift.

Light

The lighting is sufficient and allows lip reading.

Dining room

The lighting is sufficient and allows lip reading.
The catering is buffet-style.

Room

The staff is available to show the room and its equipment.

Points of attention

Entrance

There is a door phone without video screen.
The staff does not see the persons who arrive.

Home

The is no mobile number under which to contact the institution.

Magnetic induction loop

There is no mobile induction loop.

Adapted sanitary

It is impossible to see whether a toilet is occupied or free.

Dining room

Depending on attendance, there can be a lot of noise.

Room

There is no room equipped with an adapted fire alarm system (light or vibration).

Strong points

Entrance

The entrance is easy to find.
The building is easy to find.
There is a doorbell near the door.
The entrance device us easy to find and use.
The opening hours are displayed next to the door.

Home

The reception is calm.
It is possible to pay in cash (coins and notes).

Vertical circulation

The floors of the building are well marked.
The lift is easy to use or staff is available to help.
There is an visual announcement in the lift.
The lighting is sufficient and continuous in the staircases.

Horizontal circulation

The location is calm.
The location is well lit.

Adapted sanitary

The toilets are easy to find.

Dining room

The lighting is sufficient and allows lip reading.
The catering is buffet-style.
It is possible to pay in cash (coins and notes).
The staff is available to help people: sit at a table, choose in the menu, serve themselves, pay...