Welcome to Access-i

BEL Brussels

Support :

The project to audit and certify 12 VENUES infrastructures was made possible by the valuable support of :

           

Please note :
This certification only concerns the building and not future events that may take place in it.
During events, the layout of the premises may change, resulting in a change in accessibility. The responsibility for this change would then lie with the event organiser.
Furthermore, the certification visit only concerned the public part of the building and not the rented parts.

Description of the VENUE :

Located on the Tour & Taxis site, the BEL offers you a 415-seat auditorium, a luminous and spacious atrium that can be adapted to your needs, as well as several adjoining rooms with 20 to 50 seats for organising your corporate eco-event, conference, colloquium, reception, study day, congress, etc.

Although BEL with its special architecture stands out, it is difficult to identify for people who do not know the place. The sign lacks contrast and is not very visible.

A specific entrance for PRMs (automatic doors) is located to the right of the entrance turnstile, but there is no signage either on the door or to indicate the opening button.

There is no PRM car park (autonomous, badge required) specific to the building, you have to use the Tour & Taxis car park (below the Place de la Musique). The pathway is made of interlocking paving stones and concrete slabs over a distance of +/- 100 metres.

Strong points

Staff
  • There is staff available to direct and guide.
Safety
  • The signage makes it possible to find the way and orient oneself easily.
  • The structure of the location is simple and makes it possible to find the way and orient oneself easily.

The PRM toilets are well designed with adequate facilities and at the right height but the clearance at the door is only 83 cm.

There is no dedicated space in the auditorium but there is free space both under and over the bleachers. However, it is impossible to transfer to the seats present (fixed armrests).

Strong points

Parking
  • There is at least 1 parking space less than 100 metres from the entrance.
Access road from the car park
  • All the transit areas are sufficiently large.
Entrance
  • The staff sees the persons who arrive and can offer assistance.
Home
  • The free space in front of the counter is sufficiently big.
  • The counter is at the correct height.
Horizontal circulation
  • There is no step to negotiate.
  • The floor is hard.
  • The width of the hallways is sufficient.
Vertical circulation
  • There is a lift.
  • A sufficiently large lift serves all the floors open to the public.
Adapted sanitary
  • The adapted toilet is easy to find.
  • There is an accessible sink in the adapted toilet.
  • The sink is accessible and it is easy to use.
Dining room
  • Some tables allow a correct positioning in a wheelchair.
  • The width of circulations is sufficient.
  • The staff is available to help people sit at a table, choose, serve themselves, pay...

Points of attention

Entrance
  • The building is hard to identify.
  • The entrance is hard to identify.
  • The main entrance is not accessible and the alternative entrance is hard to find.

The PRM toilets are well designed with adequate facilities and at the right height but the clearance at the door is only 83 cm.

There are no handrails along the steps in the auditorium.

Strong points

Parking
  • There is at least 1 reserved parking space less than 100 metres from the entrance.
Access road from the car park
  • There are seats along the pathway.
  • All the transit areas are sufficiently large.
Entrance
  • The staff sees the persons who arrive and can offer assistance.
Home
  • Seats are available near the reception.
Horizontal circulation
  • Circulation is easy everywhere.
  • The floor is hard.
  • The width of the hallways is sufficient.
Vertical circulation
  • There is a lift.
  • There is a grab bar in the lift.
Adapted sanitary
  • There is a toilet with grab bars and it is easy to use.
  • There is a sink in the adapted toilet.
  • The adapted toilet is easy to find.
Dining room
  • The staff is available to help people sit at a table, choose, serve themselves, pay...
  • The width of circulations is sufficient.
  • There is no step to negotiate.

Points of attention

Entrance
  • The entrance is hard to identify.
  • The building is hard to identify.
  • The entrance door is a revolving door that is difficult to negotiate.

Identification of the entrance is difficult.

The staircase to the first floor protrudes from the pathway in the atrium.

Lack of security along the steps in the auditorium.

Strong points

Guide dog
  • Assistance dogs are accepted.
Entrance
  • The entrance door is a revolving door but an alternative entrance exists.
  • The staff sees the persons who arrive and can offer assistance .
Home
  • The reception is located in front of the entrance.
  • The reception is in a quiet environment.
  • The reception has no glass partition.
  • The staff sees the persons coming into the building and can assist them.
  • The reception is located in the logical continuation of the pathway.
Vertical circulation
  • A lift serves all the floors open to the public.
  • The staircases have at least one handrail.
  • The staircases are secured by warning tiles.
Dining room
  • The staff is available to help people : sit at a table, choose, serve themselves, pay...

Points of attention

Entrance
  • There is no device allowing the identification of the entrance.
  • The entrance is hard to find.
  • The doorbell or the entrance device are hard to find.
Horizontal circulation
  • There are dangerous objects in the pathway.

Identification of the entrance is difficult.

Some windows are not visually secured in the building.

Lack of security along the steps in the auditorium.

Strong points

Entrance
  • The entrance door is a revolving door but an alternative entrance exists.
  • The staff sees the persons who arrive and can offer assistance.
Home
  • The staff sees the persons coming into the building and can assist them.
  • The reception is located in front of the entrance.
  • The reception is located in the logical continuation of the pathway.
  • The reception is in a quiet environment.
  • The visual information is backed up by a voice announcement.
Vertical circulation
  • A lift serves all the floors.
  • The lift can be used in autonomy or staff is available to help.
  • The lighting is sufficient and continuous in the staircases.
  • The stair steps are contrasting.
Dining room
  • The staff is available to help people sit at a table, choose from the menu, serve themselves, pay...

Points of attention

Entrance
  • The entrance is hard to find.
  • The doorbell or entrance device is hard to find.
Horizontal circulation
  • There are dangerous objects in the pathway.
  • Some glass walls in the pathway are not secured by a contrasting visual marking.
  • There are no guide-lines in contrasting colour facilitating circulation.
  • The pathway presents punctually a passage height of less than 2m.
Vertical circulation
  • The staircases are not secure.

Strong points

Home
  • The reception is open, well lit and allows lip reading.
  • The reception is easy to find and close to the entrance.
  • The institution can be contacted in writing: text or email.
  • The premises are easy to understand.
Wireless
  • It is possible to connect to the mobile networks, 3G or 4G.
  • Wi-Fi is free and available anywhere in the building.
Vertical circulation
  • The floors of the building are well marked.
  • There is a visual display of the floors in the lift.
Light
  • The lighting is sufficient and allows lip reading.
Adapted sanitary
  • It is possible to see whether a toilet is occupied or free.
  • The toilets are easy to find.

Points of attention

Entrance
  • The entrance is hard to find.
Home
  • There is no staff member practicing sign language.
  • There is no information available in sign language.

In the auditorium, 60 induction loops are integrated into the wireless headphone system.

Strong points

Entrance
  • The staff sees the persons who arrive and can offer assistance.
Home
  • The reception is located in a quiet environment.
  • The reception is open, well lit and allows lip reading.
  • The reception is easy to find and close to the entrance.
  • The institution can be contacted in writing: text or email.
  • The premises are easy to understand.
Magnetic induction loop
  • An mobile induction loop is available upon request.
Vertical circulation
  • The floors of the building are well marked.
  • There is a visual display of the floors in the lift.
Light
  • The lighting is sufficient and allows lip reading.
Adapted sanitary
  • It is possible to see whether a toilet is occupied or free.

Points of attention

Entrance
  • The entrance is hard to find.

Identification of the entrance is difficult.

Some windows are not visually secured in the building.

Lack of security along the steps in the auditorium.

Strong points

Entrance
  • The staff sees the persons who arrive and can offer assistance.
  • The entrance door is a revolving door, but there is another possible entrance.
Home
  • The reception is calm.
  • The reception is easy to find and close to the entrance.
Vertical circulation
  • The floors of the building are well marked.
  • The lift is easy to use or staff is available to help.
  • There is an audio announcement in the lift.
  • There is an visual announcement in the lift.
  • The lighting is sufficient and continuous in the staircases.
Horizontal circulation
  • The location is well lit.
Adapted sanitary
  • The toilets are easy to find.

Points of attention

Entrance
  • The entrance is hard to find.
Vertical circulation
  • The staircases are not secure.
Access-i vous informe sur l'accessibilité de ce lieu, de par les données relevées sur place, à un instant T. Les modifications éventuelles après la visite d'Access-i relèvent de la responsabilité du gestionnaire.