Welcome to Access-i

Bois du Luc

Strong points

Safety
  • A map of the location is distributed at the reception.
  • There is an interactive terminal with a map of the location.
  • The function of the space is displayed on each door.
Parking
  • It is possible to drop a person off near the entrance.

Points of attention

Staff
  • There is no reference person to accompany the persons with special needs.
Safety
  • The location is complex and it is difficult to understand its organisation.
  • There is no specific map available (indicating the accessible pathways and equipment).

Strong points

Parking
  • There is at least 1 reserved parking space less than 100 metres from the entrance.
  • The reserved parking spaces are properly indicated.
  • The reserved parking spaces are sufficiently big and horizontal.
  • It is possible to drop a person off near the entrance.
Access road from the car park
  • There is a step of 2 cm maximum to negotiate but it is bevelled.
  • The floor is regular and free of obstacles.
Home
  • The payment device is easy to use.
  • The free space in front of the counter is sufficiently big.
Horizontal circulation
  • The width of the hallways is sufficient.
  • The width of the pathways is sufficient.
Vertical circulation
  • There is a lift.

Points of attention

Access road from the street
  • The floor is slippery.
  • The floor is hardly passable in some places.
  • The passage width of the door measures less than 80 cm.
  • There is at least one too steep ramp.
  • The ramp is not secured on the void side.
  • The location is complex and it is difficult to understand its organisation.
Entrance
  • The entrance is hard to identify.
  • There is a step in the entrance.
  • There are several entrances and they are not all accessible.
  • There is no doorbell at the entrance and the staff does not see the persons wanting to enter.
Home
  • The counter is too high.
Adapted sanitary
  • The adapted toilet is hard to find.
  • There is an adapted toilet, but it is difficult to access.
  • The sink is not easily accessible.
Exposition
  • The content of the exhibition is not accessible or visible for a person in a wheelchair.

Strong points

Parking
  • The reserved parking spaces are properly indicated.
  • It is possible to drop a person off near the entrance.
Access road from the car park
  • The floor is regular and free of obstacles.
Home
  • Seats are available near the reception.
Vertical circulation
  • The staircases are equipped with handrails on both sides.
  • There is a lift.
Adapted sanitary
  • There is a toilet with grab bars and it is easy to use.
  • There is a sink in the adapted toilet.

Points of attention

Parking
  • The reserved parking spaces are located further than 50 metres from the entrance.
Access road from the car park
  • There are no seats along the pathway.
Access road from the street
  • The floor is slippery.
  • The floor is hardly passable in some places.
Entrance
  • The entrance is hard to identify.
  • There is no doorbell at the entrance and the staff does not see the persons wanting to enter.
  • There are several entrances and they are not all accessible.
  • There is at least one too steep ramp.
Horizontal circulation
  • The floor is hardly passable in some places.
  • There are not enough seats along the pathway.
  • The lighting is not sufficient.
  • The location is complex and it is difficult to understand its organisation.
Adapted sanitary
  • The adapted toilet is hard to find.
  • The signage is insufficient for orientation.
Exposition
  • Due to the configuration of the premises, a part of the content is difficult to access.
  • There are not enough seats.

Strong points

Guide dog
  • Assistance dogs are accepted.
Vertical circulation
  • A lift serves all the floors open to the public.
  • The staircases have at least one handrail.
Exposition
  • Adapted guided tours are organised upon reservation.

Points of attention

Access road from the car park
  • The pedestrian crossings are not secured by tactile tiles.
Access road from the street
  • There is a non-secured ramp in the pathway.
Entrance
  • There is no device allowing the identification of the entrance.
  • The entrance is hard to find.
  • The staff does not see the persons who arrive and can‘t offer assistance.
  • There is at least one non-secured ramp in the logical pathway.
Home
  • The reception is hard to find.
  • The reception is not located in the logical continuation of the pathway.
Horizontal circulation
  • There are dangerous objects in the pathway.
Vertical circulation
  • The staircases are not secured by warning tiles at their top.
Exposition
  • No adapted didactic support is available.
  • The exhibition is not adapted, since the content is mainly visual.
  • Due to the configuration of the premises, a part of the content is difficult to access.

Strong points

Vertical circulation
  • A lift serves all the floors.
  • The staircases are equipped with at least one secure handrail.
Exposition
  • Adapted guided tours are organised upon reservation.

Points of attention

Access road from the car park
  • The pedestrian crossings are not secured by tactile tiles.
Access road from the street
  • There is a non-secured ramp in the pathway.
  • The signage is not adapted and does not make it possible to orient oneself easily.
Entrance
  • There is no device allowing the identification of the entrance.
  • The entrance is hard to find.
  • The staff does not see the persons who arrive and can‘t offer assistance.
Home
  • There is no reference person to welcome and accompany the persons with special needs.
  • The reception is hard to find.
Horizontal circulation
  • There are dangerous objects in the pathway.
  • There are no guide-lines in contrasting colour facilitating circulation.
  • The lighting is not sufficient.
  • The location is complex and it is difficult to understand its organisation.
Vertical circulation
  • The lighting is not sufficient in the staircases.
  • The stair steps are not contrasting.
Exposition
  • The written explanations are hard to read.
  • There is no visitor guide in large characters.
  • An audio-guide is available, but does not adapt itself automatically to the visitor‘s progress.
  • The lighting is not sufficient.

Strong points

Entrance
  • The opening hours are displayed next to the door.
  • The rates are displayed next to the door.
Home
  • The reception is open, well lit and allows lip reading.
Exposition
  • The displayed content is mainly visual.
  • Documents in an “easy to read” format are available.
  • A Visio guide in Belgian French sign language is available.

Points of attention

Entrance
  • The entrance is hard to find.
  • The staff does not see the persons who arrive.
  • The location is complex and it is difficult to understand its organisation.
Home
  • There is no staff member practicing sign language.
Wireless
  • Connecting to the mobile networks, 3G or 4G, is problematic in a part of the location.
Light
  • Badly lit areas make lip reading difficult.
Adapted sanitary
  • The toilets are hard to find.
Exposition
  • There are no organised guided tours in sign language.
  • Badly lit areas make lip reading difficult.

Strong points

Entrance
  • The opening hours are displayed next to the door.
  • The rates are displayed next to the door.
Home
  • There is an induction loop in the reception.
  • The reception is open, well lit and allows lip reading.
  • The institution can be contacted by email.
Exposition
  • The displayed content is mainly visual.
  • Documents in an “easy to read” format are available.
  • Written explanations are available.
  • An audio-guide with headset and adjustable volume is available.

Points of attention

Entrance
  • The entrance is hard to find.
  • The staff does not see the persons who arrive.
Magnetic induction loop
  • There is no mobile induction loop.
Light
  • Badly lit areas make lip reading difficult .
Exposition
  • Badly lit areas make lip reading difficult .

Strong points

Entrance
  • The opening hours are displayed next to the door.
  • The rates are displayed next to the door.
Home
  • It is possible to pay in cash (coins and notes).
Vertical circulation
  • The staircases are equipped with at least one secure handrail.
Exposition
  • The adapted guided visits can be reserved by phone.
  • An adapted visit is available upon prior request.
  • Documents in an “easy to read” format are available.

Points of attention

Entrance
  • The entrance is hard to find.
  • The building is hard to find.
  • The staff does not see the persons who arrive.
Vertical circulation
  • The lighting is not sufficient in the staircases.
  • The stair steps are not contrasting.
Horizontal circulation
  • There are parts of the location that are dark.
Adapted sanitary
  • The toilets are hard to find.
Exposition
  • The location is dark.
  • A part of the exhibition is in the dark.
Access-i vous informe sur l'accessibilité de ce lieu, de par les données relevées sur place, à un instant T. Les modifications éventuelles après la visite d'Access-i relèvent de la responsabilité du gestionnaire.