Welcome to Access-i

Centre du visiteur de l'Abbaye de Villers-la-Ville

Découvrez l'abbaye de Villers, une ancienne abbaye cistercienne remarquablement préservée mais également un nouveau pôle culturel riche en événements. Près de 900 ans d'histoire dans un écrin de verdure au coeur du Brabant wallon.

Le moulin a été restauré afin d'y installer le nouveau Centre d'Accueil du Visiteur : un nouvel espace d’accueil couplé à une boutique, un centre d’interprétation et un nouveau parcours de visite extérieure avec vue panoramique du site et accès aux ruines

Des visites adaptées pour les personnes déficientes visuelles peuvent être réservées sur demande.

 

Strong points

Staff
  • An reference person is available upon prior request.
  • The staff has received training for the reception of persons with special needs.
Safety
  • The signage makes it possible to find the way and orient oneself easily.
  • A map of the location is distributed at the reception.
Identification
  • The building is easy to find.

Strong points

Access road from the car park
  • The floor is regular and free of obstacles.
Access road from the street
  • The floor is regular and free of obstacles.
Entrance
  • The building is easy to identify.
  • The entrance is easy to identify.
  • The main entrance is accessible.
  • The passage width of the door measures at least 85 cm.
Home
  • There is a mobile payment device.
  • The free space in front of the counter is sufficiently big.
  • The counter is at the correct height.
Horizontal circulation
  • There is no step to negotiate.
  • The floor is regular and free of obstacles.
  • The width of the hallways is sufficient.
Vertical circulation
  • A sufficiently large lift serves all the floors open to the public.
  • All the ramps are easy to negotiate.
Adapted sanitary
  • The adapted toilet is easy to find.
  • There is an accessible sink in the adapted toilet.
  • The passage width of the door measures at least 85 cm.

Points of attention

Parking
  • The reserved parking spaces are too small.
Access road from the car park
  • The access path has a significant super-elevation.
  • There is at least one very long ramp.
  • The access path has a super-elevation.
Access road from the street
  • The access path has a significant super-elevation.
  • There is at least one very long ramp.
Entrance
  • There is no doorbell at the entrance and the staff does not see the persons wanting to enter.
  • The door is heavy.
Adapted sanitary
  • The toilet is not properly equipped.
  • Help is needed to open the door.
Exposition
  • The majority of the content of the exhibition is not accessible or visible.
  • Equipment such as tablets or interactive terminals cannot be used by a person in a wheelchair.

Strong points

Access road from the car park
  • The floor is regular.
Entrance
  • The entrance is easy to identify.
  • The building is easy to identify.
  • The main entrance is accessible.
  • The passage width of the door measures at least 85 cm.
Home
  • Seats are available near the reception.
  • An reference person is available upon prior request.
Horizontal circulation
  • There is no step to negotiate.
  • The floor is regular and free of obstacles.
  • The width of the hallways is sufficient.
  • The passage width of the doors measures at least 85 cm.
  • All the ramps are easy to negotiate.
Vertical circulation
  • The staircases are equipped with handrails on both sides.
  • The staircases are secure.
  • A lift serves all the floors open to the public.
Adapted sanitary
  • There is a toilet with grab bars and it is easy to use.
  • There is a sink in the adapted toilet.
  • The adapted toilet is easy to find.
  • The passage width of the door measures at least 85 cm.
Exposition
  • All the content of the exhibition is accessible.

Points of attention

Parking
  • The reserved parking spaces are located further than 100 metres from the entrance.
  • The reserved parking spaces are too small.
Access road from the car park
  • There are no seats along the pathway.
  • The access path has a significant super-elevation.
  • The ramps are not equipped with handrails.
  • There is at least one very long ramp.
Entrance
  • The staff does not see the persons who arrive.
  • The door is heavy.
Exposition
  • There are not enough seats.

Strong points

Access road from the car park
  • Guide-lines facilitate circulation.
  • Circulation is free from obstacles.
Guide dog
  • Assistance dogs are accepted.
Entrance
  • The entrance is located in the logical continuation of the pathway.
Home
  • The reception has no glass partition.
  • The reception is located in the logical continuation of the pathway.
  • An reference person is available upon prior request.
Horizontal circulation
  • Guide-lines facilitate circulation.
  • Circulation is free from obstacles.
Vertical circulation
  • A lift serves all the floors open to the public.
  • The staircases have at least one handrail.
Exposition
  • Adapted guided tours are organised upon reservation.
  • An audio description is available.
  • It is possible to touch exhibits.

Points of attention

Entrance
  • There is no doorbell at the entrance and the staff does not see the persons wanting to enter.
Exposition
  • The exhibition is not adapted, since the content is mainly visual.

Strong points

Access road from the car park
  • Natural or artificial guide-lines facilitate circulation.
  • There are no obstacles.
Entrance
  • The entrance is located in the logical continuation of the pathway.
Home
  • The reception is located in the logical continuation of the pathway.
Horizontal circulation
  • Circulation is free from obstacles.
  • The contrast between the floor and the walls facilitates circulation.
Vertical circulation
  • A lift serves all the floors.
  • The staircases are equipped with at least one secure handrail.
Exposition
  • Adapted guided tours are organised upon reservation.

Points of attention

Entrance
  • There is no doorbell at the entrance and the staff does not see the persons wanting to enter.
Vertical circulation
  • The lighting is not sufficient in the staircases.
  • The stair steps are not contrasting.
Exposition
  • The written explanations are hard to read.
  • There is no visitor guide in large characters.
  • An audio-guide is available, but does not adapt itself automatically to the visitor‘s progress.

Strong points

Parking
  • The car park is freely accessible.
Entrance
  • The entrance is easy to find.
  • The building is easy to find.
  • The opening hours are displayed next to the door.
  • The rates are displayed next to the door.
Home
  • The reception is open, well lit and allows lip reading.
  • The institution can be contacted by email.
  • The rates are displayed in the reception.
  • The signage makes it possible to find the way and orient oneself easily.
Vertical circulation
  • There is a visual display of the floors in the lift.
Adapted sanitary
  • The toilets are easy to find.
Exposition
  • The displayed content is mainly visual.
  • Documents in an “easy to read” format are available.

Points of attention

Entrance
  • The staff does not see the persons who arrive.
Home
  • There is no staff member practicing sign language.
  • There is no information available in sign language.
Wireless
  • Wi-Fi is available only in the reception.
Light
  • Badly lit areas make lip reading difficult.
Adapted sanitary
  • It is impossible to see whether a toilet is occupied or free.
Exposition
  • There are no organised guided tours in sign language.
  • Badly lit areas make lip reading difficult.

Strong points

Parking
  • The car park is freely accessible.
Entrance
  • The entrance is easy to find.
  • The building is easy to find.
  • The opening hours are displayed next to the door.
  • The rates are displayed next to the door.
Home
  • The reception is open, well lit and allows lip reading.
  • The institution can be contacted by email.
  • The rates are displayed in the reception.
  • The signage makes it possible to find the way and orient oneself easily.
Vertical circulation
  • There is a visual display of the floors in the lift.
Exposition
  • The displayed content is mainly visual.
  • Documents in an “easy to read” format are available.

Points of attention

Entrance
  • The staff does not see the persons who arrive.
Light
  • Badly lit areas make lip reading difficult .
Adapted sanitary
  • It is impossible to see whether a toilet is occupied or free.
Exposition
  • The environment is noisy.
  • Badly lit areas make lip reading difficult .

Strong points

Entrance
  • The entrance is easy to find.
  • The building is easy to find.
  • The opening hours are displayed next to the door.
  • The rates are displayed next to the door.
Home
  • The reception is calm.
  • The reception is easy to find and close to the entrance.
  • It is possible to pay in cash (coins and notes).
Vertical circulation
  • There is an visual announcement in the lift.
  • The staircases are equipped with at least one secure handrail.
Adapted sanitary
  • The toilets are easy to find.
Exposition
  • The adapted guided visits can be reserved by phone.
  • Guided visits adapted to children are organised.
  • An adapted visit is available upon prior request.
  • There is no need to by a ticket in advance.
  • Documents in an “easy to read” format are available.

Points of attention

Entrance
  • The staff does not see the persons who arrive.
Vertical circulation
  • The lighting is not sufficient in the staircases.
  • The stair steps are not contrasting.
Exposition
  • The exhibition is not sufficiently diversified.
  • A part of the exhibition is noisy.
  • A part of the exhibition is in the dark.
Access-i vous informe sur l'accessibilité de ce lieu, de par les données relevées sur place, à un instant T. Les modifications éventuelles après la visite d'Access-i relèvent de la responsabilité du gestionnaire.