Welcome to Access-i

Commissariat général au Tourisme

The Commissariat Général au Tourime (CGT) is the Walloon administration for tourism. Its missions are numerous and converge towards the development of quality tourism. It reinforces the professionalisation of the sector through its missions of advice, recognition, labelling and financial aid.

Its headquarters are located on the ground floor of 74 Avenue Gouverneur Bovesse in Jambes. Although the car park is reserved exclusively for staff, 4 parking spaces (2 of which are reserved for disabled people) are available at the front of the building.  

A reception is available near the main entrance of the building.

(DeepL Translation)

Strong points

Staff
  • There is staff available to help negotiate obstacles.
  • There is staff available to direct and guide.
Safety
  • The signage makes it possible to find the way and orient oneself easily.
  • The structure of the location is simple and makes it possible to find the way and orient oneself easily.
Parking
  • It is possible to drop a person off near the entrance.
Identification
  • The building is easy to find.

Strong points

Parking
  • There is at least 1 reserved parking space less than 100 metres from the entrance.
  • It is possible to drop a person off near the entrance.
Access road from the car park
  • All the transit areas are sufficiently large.
  • There is no step to negotiate.
  • The floor is regular and free of obstacles.
  • The floor is hard.
  • The passage width of the doors measures at least 85 cm.
Entrance
  • The building is easy to identify.
  • The entrance is easy to identify.
  • The passage width of the doors measures at least 85 cm.
Home
  • The free space in front of the counter is sufficiently big.
Horizontal circulation
  • There is no step to negotiate.
  • The floor is hard.
  • The floor is regular and free of obstacles.
  • Most of the transit areas are sufficiently large.
  • The lighting is sufficient and continuous.
Adapted sanitary
  • There is an accessible sink in the adapted toilet.
  • The passage width of the doors measures at least 85 cm.

Points of attention

Parking
  • The reserved parking spaces are not properly indicated.
  • The reserved parking spaces are too small.
Entrance
  • There is a step in the entrance.
  • The entrance device is inaccessible.
  • The doors can be crossed with help.
Home
  • The counter is too high.
  • The tables do not allow a correct positioning in a wheelchair.
  • There is no reference person to welcome and accompany the persons with special needs.
Adapted sanitary
  • There is an adapted toilet, but it is difficult to use.
  • The toilet is not properly equipped.
  • The space around the toilet seat is too small.

Strong points

Parking
  • There is at least 1 reserved parking space less than 50 metres from the entrance.
  • It is possible to drop a person off near the entrance.
Access road from the car park
  • There are seats along the pathway.
  • All the transit areas are sufficiently large.
  • There is no step to negotiate.
  • The floor is regular and free of obstacles.
  • The floor is hard.
Entrance
  • The entrance is easy to identify.
  • The building is easy to identify.
  • The main entrance is accessible.
  • There is a step lower than 18 cm in the entrance.
  • The passage width of the doors measures at least 85 cm.
Home
  • Seats are available near the reception.
  • The lighting is sufficient and continuous.
Horizontal circulation
  • There is no step to negotiate.
  • Circulation is easy everywhere.
  • The floor is hard.
  • The floor is regular and free of obstacles.
  • Most of the transit areas are sufficiently large.
  • There are seats along the pathway.
Adapted sanitary
  • There is a sink in the adapted toilet.
  • The passage width of the doors measures at least 85 cm.

Points of attention

Parking
  • The reserved parking spaces are not properly indicated.
  • The reserved parking spaces are too small.
Entrance
  • There is no doorbell at the entrance and the staff does not see the persons wanting to enter.
Adapted sanitary
  • The toilet is not properly signalled.

Strong points

Access road from the street
  • Guide-lines facilitate circulation .
  • Circulation is free from obstacles.
  • The pedestrian crossings are secured by tactile tiles.
Guide dog
  • Assistance dogs are accepted.
Entrance
  • The entrance is located in the logical continuation of the pathway.
Home
  • The reception is in a quiet environment.
  • The reception has no glass partition.
Horizontal circulation
  • Circulation is free from obstacles.
  • The location is structured in a simple and intuitive way.

Points of attention

Entrance
  • The doorbell or the entrance device are hard to find.
  • The staff does not see the persons who arrive and can‘t offer assistance.
Home
  • The reception is hard to find.
  • The staff does not see the persons coming into the building and cannot assist them .

Strong points

Access road from the street
  • Guide-lines facilitate circulation.
  • Circulation is free from obstacles.
  • The path contrasts with its environment.
  • The pedestrian crossings are secured by tactile tiles.
Entrance
  • The entrance is easy to identify.
  • The entrance is located in the logical continuation of the pathway.
Home
  • The reception is in a quiet environment.
Horizontal circulation
  • Circulation is free from obstacles.
  • The furniture contrasts with its environment.
  • The contrast between the floor and the walls facilitates circulation.

Points of attention

Entrance
  • The staff does not see the persons who arrive and can‘t offer assistance.
  • There is at least one non secure glass door.
Home
  • There is no reference person to welcome and accompany the persons with special needs.
  • The staff does not see the persons coming into the building and cannot assist them.
  • The reception is not located in the logical continuation of the pathway.
Horizontal circulation
  • Some glass walls in the pathway are not secured by a contrasting visual marking.
  • The floor covering is blinding in a part of the pathway.

Strong points

Entrance
  • The entrance is easy to find.
  • The building is easy to find.
  • The entrance device us easy to find and use.
Home
  • The reception is open, well lit and allows lip reading.
  • The reception is easy to find and close to the entrance.
  • The institution can be contacted by email.
  • The premises are easy to understand.
Wireless
  • Wi-Fi is free and available anywhere in the building.
Adapted sanitary
  • It is possible to see whether a toilet is occupied or free.

Points of attention

Entrance
  • The staff does not see the persons who arrive.
Home
  • There is no staff member practicing sign language.
  • There is no reference person to welcome and accompany the persons with special needs.
Adapted sanitary
  • The toilets are hard to find.

Strong points

Entrance
  • The entrance is easy to find.
  • The building is easy to find.
  • There is a doorbell near the door.
  • The entrance device us easy to find and use.
Home
  • The reception is located in a quiet environment.
  • The reception is open, well lit and allows lip reading.
  • The reception is easy to find and close to the entrance.
  • The institution can be contacted by email.
  • The premises are easy to understand.
Light
  • The lighting is sufficient and allows lip reading.
Adapted sanitary
  • It is possible to see whether a toilet is occupied or free.

Points of attention

Entrance
  • The staff does not see the persons who arrive.
Magnetic induction loop
  • There is no mobile induction loop.

Strong points

Entrance
  • The entrance is easy to find.
  • The building is easy to find.
  • There is a doorbell near the door.
  • The entrance device us easy to find and use.
Home
  • The reception is calm.
  • The reception is easy to find and close to the entrance.
Horizontal circulation
  • The location is calm and well lit.

Points of attention

Entrance
  • The staff does not see the persons who arrive.
Adapted sanitary
  • The toilets are hard to find.
Access-i vous informe sur l'accessibilité de ce lieu, de par les données relevées sur place, à un instant T. Les modifications éventuelles après la visite d'Access-i relèvent de la responsabilité du gestionnaire.