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Espace TEC d'Arlon

TEC point in the Arlon depot

⚠ If a ticket machine is present, it has not been audited as it is not part of the certification audit. 

⚠ Busy period: mainly at the beginning of the school year. 

The TEC point is located in the bus depot in Arlon.

Strong points

Safety
  • The structure of the location is simple and makes it possible to find the way and orient oneself easily.
Identification
  • The building is easy to find.

Points of attention

Staff
  • There is no staff available to help negotiate obstacles.

Strong points

Parking
  • There is at least 1 parking space less than 100 metres from the entrance.
Entrance
  • The building is easy to identify.

Points of attention

Parking
  • There are no reserved parking spaces.
Access road from the car park
  • Some transit areas are too narrow.
  • There is a step of 3 cm minimum to negotiate.
  • The floor is hardly passable in some places.
Entrance
  • The staff does not see the persons who arrive.
  • The passage width of the door measures less than 80 cm.
Home
  • The payment device is difficult to use.
  • The free space in front of the counter is too small.
  • The counter is too high.
Horizontal circulation
  • Some transit areas are too narrow.

Strong points

Parking
  • There is at least 1 parking space less than 100 metres from the entrance.
Entrance
  • The building is easy to identify.
  • There is no step in the entrance.
Home
  • Seats are available near the reception.
Horizontal circulation
  • Circulation is easy everywhere.

Points of attention

Access road from the car park
  • Some transit areas are too narrow.
Entrance
  • The staff does not see the persons who arrive.
  • The passage width of the doors measures less than 80 cm.

Please note that visitors are expected to walk around the site, which is also the area for bus traffic.

 

Strong points

Guide dog
  • Assistance dogs are accepted.
Home
  • The reception is located in front of the entrance.
  • The reception is in a quiet environment.
Horizontal circulation
  • Circulation is free from obstacles.

Points of attention

Access road from the car park
  • There are no guide-lines in the large pathways.
  • The car park must be crossed in order to reach the entrance.
Entrance
  • There is no device allowing the identification of the entrance.
  • The staff does not see the persons who arrive and can‘t offer assistance.

Please note that visitors are expected to walk around the site, which is also the area for bus traffic.

Strong points

Home
  • The reception is located in front of the entrance.
  • The reception is in a quiet environment.
Horizontal circulation
  • Circulation is free from obstacles.

Points of attention

Access road from the car park
  • There are no natural or artificial guide-lines.
Entrance
  • There is no device allowing the identification of the entrance.
Home
  • The staff does not see the persons coming into the building and cannot assist them.

Strong points

Parking
  • The car park is freely accessible.
Entrance
  • The building is easy to find.
  • The opening hours are displayed next to the door.
Home
  • The reception is easy to find and close to the entrance.
  • The rates are displayed in the reception.
  • The premises are easy to understand.
Wireless
  • It is possible to connect to the mobile networks, 3G or 4G.

Points of attention

Entrance
  • The staff does not see the persons who arrive.
Home
  • There is no staff member practicing sign language.

Strong points

Parking
  • The car park is freely accessible.
Entrance
  • The building is easy to find.
Home
  • The reception is located in a quiet environment.
  • The reception is easy to find and close to the entrance.
  • The rates are displayed in the reception.
  • The premises are easy to understand.
Light
  • The lighting is sufficient and allows lip reading.

Points of attention

Entrance
  • The staff does not see the persons who arrive.

Please note that visitors are expected to walk around the site, which is also the area for bus traffic.

Strong points

Entrance
  • The building is easy to find.
  • The opening hours are displayed next to the door.
Home
  • The reception is calm.
  • The reception is easy to find and close to the entrance.
  • It is possible to pay in cash (coins and notes).

Points of attention

Entrance
  • The staff does not see the persons who arrive.
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