Welcome to Access-i

Espace TEC de Baulers

The Baulers TEC centre is located on the outskirts of Nivelle. You can easily renew your subscription or get information on the different TEC lines. 

⚠ If there is a ticket dispenser, it has not been audited because it is not part of the certification audit. 

⚠ Busy period: mainly at the beginning of the school year. 

  • Access to the building and its services is best by car, as pedestrian access to the building requires a long walk and is not always on a clean path. 
  • Once you have entered the public reception area, you must ring the bell so that the staff can come and deal with your request.

Strong points

Identification
  • The building is easy to find.

Points of attention

Staff
  • There is no reference person to accompany the persons with special needs.
  • There is no staff available to help negotiate obstacles.
  • Access to the building and its services should be by car, as the access from the street has a steep gradient. From the street it is necessary to cross the road, the pedestrian crossing is not equipped with a dropped kerb.
  • On the path between the adapted parking spaces and the building entrance there is a half-moon.  
  • The doorway is 80cm wide.
  • The counter is too low. 
  • Once you enter the public reception area, you have to ring the bell for staff to come and deal with your application.

Strong points

Parking
  • There is at least 1 reserved parking space less than 100 metres from the entrance.
  • The reserved parking spaces are properly indicated.
  • The reserved parking spaces are sufficiently big and horizontal.
Access road from the car park
  • All the transit areas are sufficiently large.
  • The floor is regular and free of obstacles.
  • The floor is hard.
Access road from the street
  • All the transit areas are sufficiently large.
  • The floor is hard.
Entrance
  • The building is easy to identify.
  • The entrance is easy to identify.
  • The main entrance is accessible.
  • The opening of the door is automatic.
Home
  • The payment device is easy to use.
  • The free space in front of the counter is sufficiently big.
Horizontal circulation
  • There is no step to negotiate.
  • The floor is hard.
  • The floor is regular and free of obstacles.

Points of attention

Entrance
  • The staff does not see the persons who arrive.
Horizontal circulation
  • Some transit areas are too narrow.
  • Access to the building and its services should be by car, as pedestrian access requires a long walk, not always on a pavement. 
  • The path has a steep slope.
  • From the street it is necessary to cross the road, the pedestrian crossing is not equipped with a dropped kerb.
  • The entrance to the building can be reached either by a staircase or by an alternative walkway on the same level. 
  • On the path between the adapted parking spaces and the building entrance there is a half-moon.  
  • The doorway is 80cm wide. 
  • Once you have entered the public reception area, it is necessary to ring the bell for staff to come and deal with your request.​

 

Strong points

Parking
  • There is at least 1 reserved parking space less than 100 metres from the entrance.
  • The reserved parking spaces are properly indicated.
  • The reserved parking spaces are sufficiently big and horizontal.
Access road from the car park
  • All the transit areas are sufficiently large.
  • The floor is regular and free of obstacles.
  • The floor is hard.
Access road from the street
  • All the transit areas are sufficiently large.
  • The floor is regular and free of obstacles.
  • The floor is hard.
Entrance
  • The entrance is easy to identify.
  • The building is easy to identify.
  • The main entrance is accessible.
  • The opening of the door is automatic.
Home
  • Seats are available near the reception.
Horizontal circulation
  • There is no step to negotiate.
  • The floor is hard.
  • The floor is regular and free of obstacles.

Points of attention

Access road from the car park
  • There are no seats along the pathway.
  • There are more than 6 steps to negotiate.
Access road from the street
  • There are no seats along the pathway.
Entrance
  • The staff does not see the persons who arrive.
Horizontal circulation
  • The width of one or more circulations is insufficient.
Vertical circulation
  • There is a handrail on one side of the staircases only.
  • To access the building from the Brussels road, it is necessary to cross the road twice. 
  • Once you have entered the public reception area, you must ring the bell for staff to come and deal with your request.

 

Strong points

Guide dog
  • Assistance dogs are accepted.
Entrance
  • The opening of the door is automatic.
Home
  • The reception is in a quiet environment.

Points of attention

Access road from the car park
  • The pedestrian crossings are not secured by tactile tiles.
  • The car park must be crossed in order to reach the entrance.
Access road from the street
  • There are no guide-lines.
  • The pedestrian crossings are not secured by tactile tiles.
Entrance
  • There is no device allowing the identification of the entrance.
  • The staff does not see the persons who arrive and can‘t offer assistance.
Home
  • The reception is hard to find.
  • The staff does not see the persons coming into the building and cannot assist them .
  • The visual information is not backed up by a voice announcement.
  • The reception is not located in the logical continuation of the pathway.
Vertical circulation
  • The staircases are not secured by warning tiles at their top.
  • To access the building from the Brussels road, it is necessary to cross the road twice. 
  • When you pass the first glass door, you will be faced with a second unsecured door which does not open, the public access is on the left. 
  • Once you enter the public access room, it is necessary to ring the bell for staff to come and deal with your request.
  • Depending on the weather, the lighting in the room can be dazzling. The louvers create a play of light and shadow. 

 

Strong points

Entrance
  • The entrance is easy to identify.
  • The opening of the door is automatic.
Home
  • The reception is in a quiet environment.
Horizontal circulation
  • Circulation is free from obstacles.

Points of attention

Access road from the car park
  • The staircases are not secured.
  • The pedestrian crossings are not secured by tactile tiles.
Access road from the street
  • The pedestrian crossings are not secured by tactile tiles.
Home
  • The staff does not see the persons coming into the building and cannot assist them.
  • The reception is hard to find.
  • The reception is not located in the logical continuation of the pathway.
Horizontal circulation
  • Some glass walls in the pathway are not secured by a contrasting visual marking.

Strong points

Parking
  • The car park is freely accessible.
Entrance
  • The entrance is easy to find.
  • The building is easy to find.
Home
  • The reception is easy to find and close to the entrance.
Wireless
  • It is possible to connect to the mobile networks, 3G or 4G.
  • Wi-Fi is available upon request.

Points of attention

Entrance
  • The staff does not see the persons who arrive.
Home
  • The is no mobile number under which to contact the institution.
  • The is no email address at which to contact the institution.
  • There is no staff member practicing sign language.
  • There is no information available in sign language.
  • The rates are not displayed in the reception.
Light
  • Badly lit areas make lip reading difficult.
  • The counter is equipped with sound amplification. 

Strong points

Parking
  • The car park is freely accessible.
Entrance
  • The entrance is easy to find.
  • The building is easy to find.
Home
  • The reception is located in a quiet environment.
  • The reception is easy to find and close to the entrance.

Points of attention

Entrance
  • The staff does not see the persons who arrive.
Home
  • The is no mobile number under which to contact the institution.
  • The is no email address at which to contact the institution.
  • The rates are not displayed in the reception.
Light
  • Badly lit areas make lip reading difficult .
  • The identification of the counter can be complex. The counter is not in the logical flow of traffic. Signage is not very visible. 

Strong points

Entrance
  • The entrance is easy to find.
  • The building is easy to find.
Home
  • The reception is calm.
Vertical circulation
  • The staircases are equipped with at least one secure handrail.
Horizontal circulation
  • The location is calm and well lit.

Points of attention

Entrance
  • The staff does not see the persons who arrive.
Vertical circulation
  • The stair steps are not contrasting.
Access-i vous informe sur l'accessibilité de ce lieu, de par les données relevées sur place, à un instant T. Les modifications éventuelles après la visite d'Access-i relèvent de la responsabilité du gestionnaire.