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Espace TEC de Chastre

TEC point in the Chastre depot

⚠ If a ticket machine is present, it has not been audited as it is not part of the certification audit. 

⚠ Busy period: mainly at the beginning of the school year. 

The TEC point is located in the Chastre bus depot near the station.

Please note that visitors have to walk around the site, which is also the bus station.

Strong points

Safety
  • The structure of the location is simple and makes it possible to find the way and orient oneself easily.
Parking
  • It is possible to drop a person off near the entrance.
Identification
  • The building is easy to find.

Points of attention

Staff
  • There is no staff available to help negotiate obstacles.

There is a glass window that cannot be opened and staff cannot provide assistance.

The 2 ramps on the pathway do not both have safety on the void side and handrails.

Strong points

Parking
  • There is at least 1 reserved parking space less than 100 metres from the entrance.
  • It is possible to drop a person off near the entrance.
Access road from the car park
  • All the transit areas are sufficiently large.
  • The floor is regular and free of obstacles.
Entrance
  • The building is easy to identify.
  • The entrance is easy to identify.
Home
  • The payment device is easy to use.
  • The free space in front of the counter is sufficiently big.
  • The counter is at the correct height.
Horizontal circulation
  • There is no step to negotiate.
  • All the transit areas are sufficiently large.

There is a glass window that cannot be opened and staff cannot provide assistance.

The 2 ramps on the pathway do not both have safety on the void side and handrails.

Strong points

Parking
  • There is at least 1 reserved parking space less than 100 metres from the entrance.
Access road from the car park
  • All the transit areas are sufficiently large.
  • There is no step to negotiate.
  • The floor is regular and free of obstacles.
Entrance
  • The entrance is easy to identify.
  • The building is easy to identify.
Horizontal circulation
  • There is no step to negotiate.
  • Circulation is easy everywhere.

Points of attention

Home
  • There are no seats near the reception.

Note that visitors have to walk around the site, which is also the bus route.

There is a glass window that cannot be opened. Staff cannot provide assistance.

Strong points

Guide dog
  • Assistance dogs are accepted.
Home
  • The reception is located in front of the entrance.
  • The reception is in a quiet environment.
Horizontal circulation
  • The location is structured in a simple and intuitive way.

Points of attention

Access road from the car park
  • There are no guide-lines in the large pathways.
  • The car park must be crossed in order to reach the entrance.
  • There is at least one non-secured ramp in the logical pathway.
Entrance
  • The staff does not see the persons who arrive and can‘t offer assistance.

Note that visitors have to walk around the site, which is also the bus route.

There is a glass window that cannot be opened. Staff cannot provide assistance.

Strong points

Home
  • The reception is located in front of the entrance.
  • The reception is in a quiet environment.
Horizontal circulation
  • Circulation is free from obstacles.
  • The furniture contrasts with its environment.

Points of attention

Access road from the car park
  • The ramp is not secured on the void side.
Home
  • The staff does not see the persons coming into the building and cannot assist them.

Glassed-in lobby, but good lighting.

Strong points

Parking
  • The car park is freely accessible.
Entrance
  • The entrance is easy to find.
  • The building is easy to find.
  • The opening hours are displayed next to the door.
Home
  • The reception is easy to find and close to the entrance.
  • The premises are easy to understand.
Wireless
  • It is possible to connect to the mobile networks, 3G or 4G.
Light
  • The lighting is sufficient and allows lip reading.

Points of attention

Home
  • There is no staff member practicing sign language.
  • The rates are not displayed in the reception.
Wireless
  • There is no Wi-Fi.

Strong points

Parking
  • The car park is freely accessible.
Entrance
  • The entrance is easy to find.
  • The building is easy to find.
  • The opening hours are displayed next to the door.
Home
  • The reception is located in a quiet environment.
  • The reception is easy to find and close to the entrance.
  • The premises are easy to understand.
Light
  • The lighting is sufficient and allows lip reading.

Points of attention

Home
  • The counter has a glass partition and there is no sound amplification.
  • The rates are not displayed in the reception.
Magnetic induction loop
  • There is no mobile induction loop.

Please note that visitors are expected to walk around the site, which is also the area for bus traffic.

 

Strong points

Entrance
  • The building is easy to find.
  • The opening hours are displayed next to the door.
Home
  • The reception is calm.
  • The reception is easy to find and close to the entrance.
  • It is possible to pay in cash (coins and notes).
Horizontal circulation
  • The location is calm and well lit.
Access-i vous informe sur l'accessibilité de ce lieu, de par les données relevées sur place, à un instant T. Les modifications éventuelles après la visite d'Access-i relèvent de la responsabilité du gestionnaire.