Welcome to Access-i

Espace TEC de Jemeppe

ESPACES TEC are present everywhere in Wallonia:

- Sale of all transport tickets

- Information for passengers (timetables, routes, fares)

- After-sales service

- Certificates / Duplicates.

⚠ If a ticket dispenser is present, it has not been audited as it is not part of the certification audit. 

⚠ Busy period: mainly at the beginning of the school year. 

Strong points

Parking
  • It is possible to drop a person off near the entrance.
Identification
  • The building is easy to find.

When exiting, the door must be activated manually. The activation button is located 127 cm away. 

Strong points

Parking
  • There is at least 1 parking space less than 100 metres from the entrance.
  • The reserved parking spaces are properly indicated.
  • It is possible to drop a person off near the entrance.
Access road from the street
  • Most of the transit areas are sufficiently large.
  • All the transit areas are sufficiently large.
  • There is no step to negotiate.
Entrance
  • The building is easy to identify.
  • The entrance is easy to identify.
  • The main entrance is accessible.
  • The opening of the door is automatic.
Home
  • There is a mobile payment device.
  • The free space in front of the counter is sufficiently big.

Strong points

Parking
  • There is at least 1 reserved parking space less than 50 metres from the entrance.
  • The reserved parking spaces are properly indicated.
Access road from the street
  • Most of the transit areas are sufficiently large.
  • There is no step to negotiate.
  • The floor is regular.
  • The floor is hard.
Home
  • Seats are available near the reception.

The window is glazed.

Strong points

Guide dog
  • Assistance dogs are accepted.
Entrance
  • The entrance is easy to identify.
  • The entrance is located in the logical continuation of the pathway.
  • The opening of the door is automatic.
  • The staff sees the persons who arrive and can offer assistance .
Home
  • The reception is located in front of the entrance.
  • The reception is in a quiet environment.
  • The location is structured in a simple and intuitive way.

The window is glazed.

Strong points

Entrance
  • The entrance is easy to identify.
  • The entrance is located in the logical continuation of the pathway.
  • The opening of the door is automatic.
  • The staff sees the persons who arrive and can offer assistance.
Home
  • The staff sees the persons coming into the building and can assist them.
  • The reception is located in front of the entrance.

Strong points

Parking
  • The car park is freely accessible.
Entrance
  • The entrance is easy to find.
  • The building is easy to find.
  • The staff sees the persons who arrive and can offer assistance.
Home
  • The reception is easy to find and close to the entrance.
  • The institution can be contacted by email.
Wireless
  • It is possible to connect to the mobile networks, 3G or 4G.

Points of attention

Home
  • The rates are not displayed in the reception.

Strong points

Entrance
  • The entrance is easy to find.
  • The building is easy to find.
  • The entrance device us easy to find and use.
Home
  • The reception is located in a quiet environment.
  • The institution can be contacted in writing: text or email.

Points of attention

Home
  • Depending on attendance, the reception can be very noisy.
  • The rates are not displayed in the reception.

Strong points

Entrance
  • The entrance is easy to find.
  • The building is easy to find.
Home
  • The reception is calm.
  • It is possible to pay in cash (coins and notes).

Points of attention

Home
  • Sometimes, the reception is very noisy.
Access-i vous informe sur l'accessibilité de ce lieu, de par les données relevées sur place, à un instant T. Les modifications éventuelles après la visite d'Access-i relèvent de la responsabilité du gestionnaire.