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Espace TEC de Jodoigne

TEC point in the Jodoigne depot

⚠ If a ticket machine is present, it has not been audited as it is not part of the certification audit. 

⚠ Busy period: mainly at the beginning of the school year. 

The TEC point is located in the Jodoigne bus depot.

It should be noted that visitors have to walk around the site, which is also the bus station.

Work is currently underway to improve access to the entrance door (widening of the door, ramp to eliminate the step).

Strong points

Safety
  • The structure of the location is simple and makes it possible to find the way and orient oneself easily.
Parking
  • It is possible to drop a person off near the entrance.
Identification
  • The building is easy to find.

Points of attention

Staff
  • There is no staff available to help negotiate obstacles.

Presence of a glass window that cannot be opened. Staff cannot provide assistance.

The turning area serving the counter is partially under the shelf

Strong points

Parking
  • There is at least 1 reserved parking space less than 100 metres from the entrance.
Access road from the car park
  • All the transit areas are sufficiently large.
  • The floor is regular and free of obstacles.
Entrance
  • The building is easy to identify.
  • The entrance is easy to identify.
Home
  • The payment device is easy to use.
  • The counter is at the correct height.
Horizontal circulation
  • The floor is regular and free of obstacles.

Points of attention

Access road from the car park
  • There is a step to negotiate.
Entrance
  • There is a step in the entrance.
  • The staff does not see the persons who arrive.
  • The passage width of the door measures less than 80 cm.
Home
  • The free space in front of the counter is too small.

Presence of a glass window that cannot be opened. Staff cannot provide assistance.

Strong points

Parking
  • There is at least 1 reserved parking space less than 100 metres from the entrance.
  • It is possible to drop a person off near the entrance.
Access road from the car park
  • All the transit areas are sufficiently large.
  • The floor is regular and free of obstacles.
Entrance
  • The entrance is easy to identify.
  • There is a step lower than 18 cm in the entrance.
Home
  • Seats are available near the reception.
Horizontal circulation
  • Circulation is easy everywhere.

Points of attention

Entrance
  • The staff does not see the persons who arrive.
  • The passage width of the door measures less than 80 cm.

Note that visitors have to walk around the site, which is also the bus route.

There is a glass window that cannot be opened. Staff cannot provide assistance

Strong points

Guide dog
  • Assistance dogs are accepted.
Home
  • The reception is in a quiet environment.
Horizontal circulation
  • Circulation is free from obstacles.
  • The location is structured in a simple and intuitive way.

Points of attention

Access road from the car park
  • There are no guide-lines in the large pathways.
  • The car park must be crossed in order to reach the entrance.
Entrance
  • There is no device allowing the identification of the entrance.
  • The staff does not see the persons who arrive and can‘t offer assistance.

Note that visitors have to walk around the site, which is also the bus route.

There is a glass window that cannot be opened. Staff cannot provide assistance.

Strong points

Home
  • The reception is located in the logical continuation of the pathway.
  • The reception is in a quiet environment.
Horizontal circulation
  • Circulation is free from obstacles.
  • The furniture contrasts with its environment.

Points of attention

Access road from the car park
  • There are no natural or artificial guide-lines.
Entrance
  • There is no device allowing the identification of the entrance.
  • The staff does not see the persons who arrive and can‘t offer assistance.
Home
  • The staff does not see the persons coming into the building and cannot assist them.

Glassed-in lobby, but good lighting.

Strong points

Parking
  • The car park is freely accessible.
Entrance
  • The entrance is easy to find.
  • The building is easy to find.
  • The opening hours are displayed next to the door.
Home
  • The premises are easy to understand.
Wireless
  • It is possible to connect to the mobile networks, 3G or 4G.
Light
  • The lighting is sufficient and allows lip reading.

Points of attention

Home
  • The reception has a glass partition or is badly lit and does not allow lip reading.
  • There is no staff member practicing sign language.
  • The rates are not displayed in the reception.

The glass window has sound amplification

Strong points

Parking
  • The car park is freely accessible.
Entrance
  • The entrance is easy to find.
  • The building is easy to find.
  • The opening hours are displayed next to the door.
Home
  • The reception is located in a quiet environment.
  • The premises are easy to understand.
Light
  • The lighting is sufficient and allows lip reading.

Points of attention

Home
  • The counter has a glass partition and there is no induction loop.
  • The rates are not displayed in the reception.

Please note that visitors are expected to walk around the site, which is also the area for bus traffic.

Strong points

Entrance
  • The entrance is easy to find.
  • The building is easy to find.
Home
  • The reception is calm.
  • The reception is easy to find and close to the entrance.
  • It is possible to pay in cash (coins and notes).
Horizontal circulation
  • The location is calm and well lit.

Points of attention

Entrance
  • The staff does not see the persons who arrive.
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