Espace TEC de Marloie
ESPACES TEC are present everywhere in Wallonia:
- Sale of all transport tickets
- Information for passengers (timetables, routes, fares)
- After-sales service
- Certificates / Duplicates.
⚠ If a ticket dispenser is present, it has not been audited as it is not part of the certification audit.
⚠ Busy period: mainly at the beginning of the school year.
- In general
- in wheelchair An information sheet is available for the accessibility of people in wheelchair
- walking with difficulties An information sheet is available for the accessibility of people walking with difficulties
- blind An information sheet is available for the accessibility of people blind
- visualy impaired An information sheet is available for the accessibility of people visualy impaired
- deaf An information sheet is available for the accessibility of people deaf
- hard of hearing An information sheet is available for the accessibility of people hard of hearing
- with difficulty understanding An information sheet is available for the accessibility of people with difficulty understanding
In general
Strong points
Parking
- It is possible to drop a person off near the entrance.
Points of attention
Safety
- The signage is not adapted and does not make it possible to orient oneself easily.
Identification
- The building is hard to find.
People in weelchair
Points of attention
Parking
- There are no reserved parking spaces.
Access road from the car park
- Some transit areas are too narrow.
- The floor is hardly passable in some places.
Entrance
- The building is hard to identify.
- The entrance is hard to identify.
- There is a step in the entrance.
Home
- The payment device is difficult to use.
- The free space in front of the counter is too small.
- The counter is too high.
People walking with difficulties
Strong points
Parking
- There is at least 1 reserved parking space less than 50 metres from the entrance.
Points of attention
Entrance
- The entrance is hard to identify.
- The building is hard to identify.
Home
- There are no seats near the reception.
Personnes aveugles
Strong points
Guide dog
- Assistance dogs are accepted.
Points of attention
Access road from the car park
- There are no guide-lines in the large pathways.
Access road from the street
- The pedestrian crossings are not secured by tactile tiles.
Entrance
- There is no device allowing the identification of the entrance.
- The entrance is hard to find.
Personnes malvoyantes
Points of attention
Access road from the car park
- There are no natural or artificial guide-lines.
Entrance
- The entrance is hard to find.
- There is no doorbell at the entrance and the staff does not see the persons wanting to enter.
Home
- The staff does not see the persons coming into the building and cannot assist them.
Personnes sourdes
Strong points
Parking
- The car park is freely accessible.
Home
- The institution can be contacted in writing: text or email.
- The institution can be contacted by email.
Points of attention
Entrance
- The entrance is hard to find.
- The building is hard to find.
- There is no doorbell.
Home
- The rates are not displayed in the reception.
Personnes malentendantes
Strong points
Parking
- The car park is freely accessible.
Points of attention
Entrance
- The entrance is hard to find.
- The building is hard to find.
- There is no doorbell.
- The staff does not see the persons who arrive.
Home
- Depending on attendance, the reception can be very noisy.
Personnes avec difficultés de compréhension
There is no sign at the building.
Strong points
Home
- The reception is calm.
- It is possible to pay in cash (coins and notes).
Points of attention
Entrance
- The entrance is hard to find.
- The building is hard to find.
- There is no doorbell.
Home
- Sometimes, the reception is very noisy.
- The reception is hard to find.