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Espace TEC de Wavre

ESPACES TEC are present everywhere in Wallonia:

- Sale of all transport tickets

- Information for passengers (timetables, routes, fares)

- After-sales service

- Certificates / Duplicates.

⚠ If a ticket dispenser is present, it has not been audited as it is not part of the certification audit. 

⚠ Busy period: mainly at the beginning of the school year. 

Strong points

Parking
  • It is possible to drop a person off near the entrance.
Identification
  • The building is easy to find.

Strong points

Parking
  • There is at least 1 parking space less than 100 metres from the entrance.
  • The reserved parking spaces are properly indicated.
  • It is possible to drop a person off near the entrance.
Access road from the car park
  • All the transit areas are sufficiently large.
  • The floor is regular and free of obstacles.
Entrance
  • The building is easy to identify.
Home
  • The payment device is easy to use.
  • There is a mobile payment device.
  • The free space in front of the counter is sufficiently big.
  • The counter is at the correct height.

Points of attention

Entrance
  • There is no doorbell at the entrance and the staff does not see the persons wanting to enter.
  • The staff does not see the persons who arrive.
  • Help is needed to open the door.

Strong points

Parking
  • There is at least 1 reserved parking space less than 50 metres from the entrance.
  • The reserved parking spaces are properly indicated.
Entrance
  • The entrance is easy to identify.

Points of attention

Entrance
  • The staff does not see the persons who arrive.
  • Help is needed to open the door.
Home
  • There are no seats near the reception.

Strong points

Access road from the car park
  • Circulation is free from obstacles.
Access road from the street
  • Circulation is free from obstacles.
Guide dog
  • Assistance dogs are accepted.
Entrance
  • The entrance is easy to identify.
  • The entrance is located in the logical continuation of the pathway.
Home
  • The reception is located in front of the entrance.
  • The reception is in a quiet environment.
  • The location is structured in a simple and intuitive way.

Points of attention

Entrance
  • The staff does not see the persons who arrive and can‘t offer assistance.

Strong points

Access road from the street
  • Circulation is free from obstacles.
  • The path contrasts with its environment.
Entrance
  • The entrance is easy to identify.

Points of attention

Entrance
  • The staff does not see the persons who arrive and can‘t offer assistance.
  • There is at least one non secure glass door.

Strong points

Entrance
  • The entrance is easy to find.
  • The building is easy to find.
Home
  • The reception is easy to find and close to the entrance.
  • The institution can be contacted in writing: text or email.
Wireless
  • It is possible to connect to the mobile networks, 3G or 4G.

Points of attention

Home
  • The rates are not displayed in the reception.

Strong points

Home
  • The reception is located in a quiet environment.
  • There is an induction loop in the reception.
  • The reception is easy to find and close to the entrance.
  • The institution can be contacted in writing: text or email.

Points of attention

Home
  • Depending on attendance, the reception can be very noisy.

Strong points

Entrance
  • The entrance is easy to find.
Home
  • The reception is calm.
  • The reception is easy to find and close to the entrance.
  • It is possible to pay in cash (coins and notes).

Points of attention

Entrance
  • The staff does not see the persons who arrive.
Home
  • Sometimes, the reception is very noisy.
Access-i vous informe sur l'accessibilité de ce lieu, de par les données relevées sur place, à un instant T. Les modifications éventuelles après la visite d'Access-i relèvent de la responsabilité du gestionnaire.