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Grand Manège - Namur Concert Hall

The Namur Concert Hall, formerly the Grand Manège, is an internationally renowned concert hall located in the heart of the city of Namur. Housed in a former military armoury, this emblematic venue has been completely renovated and transformed into a space dedicated to music, combining history, modern architecture and exceptional acoustics.

Strong points

Staff
  • A reference person is present to welcome the persons with special needs.
  • There is staff available to help negotiate obstacles.
  • There is staff available to direct and guide.
Safety
  • The signage makes it possible to find the way and orient oneself easily.
Parking
  • It is possible to drop a person off near the entrance.
Identification
  • The building is easy to find.

The main entrance is through a revolving door, but a side entrance is available. The employee has to come and open the door, as his presence cannot be announced. However, it is possible to be seen by the receptionist. 

Strong points

Parking
  • There is at least 1 reserved parking space less than 100 metres from the entrance.
  • The reserved parking spaces are sufficiently big and horizontal.
  • It is possible to drop a person off near the entrance.
Access road from the car park
  • All the transit areas are sufficiently large.
  • There is no step to negotiate.
Entrance
  • The building is easy to identify.
  • The entrance is easy to identify.
  • There is no step in the entrance.
  • The main entrance is not accessible, but there is a clearly indicated alternative entrance.
  • The alternative entrance is opened upon request.
  • The staff sees the persons who arrive and can offer assistance.
Home
  • The payment device is easy to use.
  • There is a mobile payment device.
  • The free space in front of the counter is sufficiently big.
  • The counter is at the correct height.
Horizontal circulation
  • There is no step to negotiate.
  • The floor is regular and free of obstacles.
  • The width of the hallways is sufficient.
Vertical circulation
  • There is a lift.
  • A sufficiently large lift serves all the floors open to the public.
  • The lift can be used in autonomy.
Adapted sanitary
  • The adapted toilet is easy to find.
  • An adapted toilet is available, well signalled and easy to use.
Dining room
  • The width of circulations is sufficient.
  • Service is provided at the table by the staff.
Theater/Cinema
  • The theatre has reserved spaces that offer a good visual comfort.

The main entrance is through a revolving door, but a side entrance is available. The employee has to come and open the door, as his presence cannot be announced. However, it is possible to be seen by the receptionist. 

Strong points

Parking
  • There is at least 1 reserved parking space less than 100 metres from the entrance.
  • The reserved parking spaces are sufficiently big and horizontal.
  • It is possible to drop a person off near the entrance.
Access road from the car park
  • Most of the transit areas are sufficiently large.
Entrance
  • The entrance is easy to identify.
  • The staff sees the persons who arrive and can offer assistance.
  • The main entrance is not accessible, but there is a clearly indicated alternative entrance.
  • The alternative entrance is opened upon request.
Home
  • Seats are available near the reception.
Horizontal circulation
  • There is no step to negotiate.
  • Circulation is easy everywhere.
  • The floor is hard.
  • The floor is regular.
  • All the transit areas are sufficiently large.
Adapted sanitary
  • There is a toilet with grab bars and it is easy to use.
Dining room
  • The staff is available to help people sit at a table, choose, serve themselves, pay...
  • The main entrance is through a revolving door, but a side entrance is available. The employee has to come and open the door, as his presence cannot be announced. However, it is possible to be seen by the receptionist. 
  • The various reception desks are glazed. 

Strong points

Guide dog
  • Assistance dogs are accepted.
Entrance
  • The entrance is easy to identify.
  • The entrance is located in the logical continuation of the pathway.
  • The entrance door is a revolving door but an alternative entrance exists.
  • There is a doorbell at the entrance that allows asking for help.
  • The staff sees the persons who arrive and can offer assistance .
Home
  • The reception is located in front of the entrance.
  • The reception is in a quiet environment.
  • The reception is located in the logical continuation of the pathway.
Horizontal circulation
  • Circulation is free from obstacles.
Vertical circulation
  • A lift serves all the floors open to the public.
Theater/Cinema
  • The staff is available to help people settle in the room.

Points of attention

Horizontal circulation
  • There are no guide-lines in the large pathways.
Theater/Cinema
  • There is no audio description.
  • The main entrance is through a revolving door, but a side entrance is available. The employee has to come and open the door, as his presence cannot be announced. However, it is possible to be seen by the receptionist. 
  • The various reception desks are glazed. 

Strong points

Entrance
  • The entrance is easy to identify.
  • The entrance is located in the logical continuation of the pathway.
  • The entrance door is a revolving door but an alternative entrance exists.
  • The staff sees the persons who arrive and can offer assistance.
Home
  • A reference person is present to accompany the persons with special needs.
  • The reception is located in the logical continuation of the pathway.
  • The reception is in a quiet environment.

Points of attention

Home
  • Reflections or backlighting can impair vision.
Horizontal circulation
  • There are dangerous objects in the pathway.
  • The glass walls and doors are not secured by a contrasting visual marking.
  • There are no guide-lines in contrasting colour facilitating circulation.
  • The lack of contrast between the floor and the walls makes it difficult to circulate.

Strong points

Home
  • The reception is easy to find and close to the entrance.
  • The staff has received training for the reception of deaf persons.
  • The premises are easy to understand.
Vertical circulation
  • The floors of the building are well marked.
Light
  • The lighting is sufficient and allows lip reading.
Adapted sanitary
  • It is possible to see whether a toilet is occupied or free.
Dining room
  • The lighting is sufficient and allows lip reading.

Points of attention

Home
  • The reception has a glass partition or is badly lit and does not allow lip reading.
  • There is no staff member practicing sign language.
Dining room
  • The menus and cards are presented in a classical fashion.
Theater/Cinema
  • There is no program with subtitles.
  • There is no program with translation into sign language.

Strong points

Home
  • The reception is located in a quiet environment.
  • The premises are easy to understand.
Vertical circulation
  • The floors of the building are well marked.
  • There is a visual display of the floors in the lift.
Light
  • The lighting is sufficient and allows lip reading.
Adapted sanitary
  • It is possible to see whether a toilet is occupied or free.

Points of attention

Home
  • The counter has a glass partition and there is no induction loop.
Theater/Cinema
  • There is no mobile induction loop available.
  • There is no program with subtitles.

The main entrance is through a revolving door, but a side entrance is available. The employee has to come and open the door, as his presence cannot be announced. However, it is possible to be seen by the receptionist. 

Strong points

Entrance
  • The entrance is easy to find.
  • The building is easy to find.
  • The staff sees the persons who arrive and can offer assistance.
  • The opening hours are displayed next to the door.
  • The entrance door is a revolving door, but there is another possible entrance.
Home
  • The reception is calm.
  • The reception is easy to find and close to the entrance.
  • It is possible to pay in cash (coins and notes).
Vertical circulation
  • The floors of the building are well marked.
  • The lift is easy to use or staff is available to help.
  • There is an visual announcement in the lift.
Horizontal circulation
  • The location is calm.
  • The location is well lit.
Adapted sanitary
  • The toilets are easy to find.
Dining room
  • The lighting is sufficient and allows lip reading.
  • The staff is available to help people: sit at a table, choose in the menu, serve themselves, pay...

Points of attention

Entrance
  • There is no doorbell.
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