Halles de Schaerbeek

Support :

The project to audit and certify 12 VENUES infrastructures was made possible by the valuable support of :

Please note :
This certification only concerns the building and not future events that may take place in it.
During events, the layout of the premises may change, resulting in a change in accessibility. The responsibility for this change would then lie with the event organiser.
Furthermore, the certification visit only concerned the public part of the building and not the rented parts.

Description of the VENUE :

The large hall is taken over as the main function. The alley, the small hall and the cellar are secondary functions.

During any activity, a member of staff is responsible for looking after any people with special needs

Strong points

Staff

A reference person is present to welcome and accompany the persons with special needs.
There is staff available to help negotiate obstacles.
There is staff available to direct and guide.

Parking

It is possible to drop a person off near the entrance.

Identification

The building is easy to find.

Points of attention

Safety

The signage is not adapted and does not make it possible to orient oneself easily.
The signage is insufficient for orientation.
It is difficult to distinguish the doors one from the other.

The path from the alley to the small hall has an S-shaped passage, without sufficient turning area (130x140cm)
Access to the cellar is via a lifting platform. Access-i does not guarantee its daily use
In the cellar, the area next to the stage is not wheelchair accessible.
The PRM toilet room is 1.58x1.37m. It does not have a sufficient transfer area and the grab bars are poorly placed.
In the Great Hall, when the bleachers are installed, wheelchair users find themselves in front of the first row or on the sides

Strong points

Parking

There is at least 1 reserved parking space less than 100 metres from the entrance.

Access road from the car park

All the transit areas are sufficiently large.
The floor is regular and free of obstacles.
The floor is hard.

Entrance

The building is easy to identify.
The entrance is easy to identify.
The main entrance is accessible.
The staff sees the persons who arrive and can offer assistance.

Home

The free space in front of the counter is sufficiently big.
The counter is at the correct height.

Horizontal circulation

The floor is hard.
The floor is regular and free of obstacles.
Most of the transit areas are sufficiently large.

Adapted sanitary

The adapted toilet is easy to find.
There is an accessible sink in the adapted toilet.

Dining room

All the tables allow a correct positioning in a wheelchair.
The width of circulations is sufficient.
The staff is available to help people sit at a table, choose, serve themselves, pay...

Points of attention

Home

The payment device is difficult to use.
Help is needed to use the payment device.

Vertical circulation

There is no lift.

Adapted sanitary

There is an adapted toilet, but it is difficult to use.
The toilet is not properly equipped.
The space around the toilet seat is too small.
The sink is not easily accessible.

Theater/Cinema

The theatre does not have reserved spaces.
It is not possible to move to a seat located right beside a reserved space.

Parking is on the road. There are no spaces reserved specifically for the halls.
Access to the cellar is via an 18-step staircase that is considered unsafe because it is steep. A lifting platform is available.
In the cellar, the area adjacent to the stage is accessible by 3 unsecured and high steps (20cm and 22cm).
Access to the mezzanine is via a staircase with 23 steps and a single handrail.
The PRM toilet room is 1.58x1.37m. It does not have a sufficient transfer area and the grab rails are poorly placed.

Strong points

Parking

There is at least 1 reserved parking space less than 100 metres from the entrance.

Entrance

The entrance is easy to identify.
The staff sees the persons who arrive and can offer assistance.
The building is easy to identify.
The main entrance is accessible.

Home

The reception is easy to find and close to the entrance.

Horizontal circulation

The floor is hard.
The floor is regular and free of obstacles.
All the transit areas are sufficiently large.

Adapted sanitary

There is a sink in the adapted toilet.
The adapted toilet is easy to find.

Dining room

The width of circulations is sufficient.

Points of attention

Horizontal circulation

There are some steps without handrail.
There is a staircase with more than 6 steps to negotiate.
Circulation is difficult.

Vertical circulation

There is no lift.

There is an unsecured step at the emergency exit of the Grande Halle
The handrails on the stairs do not protrude.
The lower annex of the cellar is accessible by 3 unsecured steps.

Strong points

Guide dog

Assistance dogs are accepted.

Entrance

The staff sees the persons who arrive and can offer assistance .

Home

The reception is located in front of the entrance.
The staff sees the persons coming into the building and can assist them.
The reception is located in the logical continuation of the pathway.

Horizontal circulation

The dangerous objects in the pathway are secured.

Vertical circulation

The staircases have at least one handrail.

Dining room

The staff is available to help people : sit at a table, choose, serve themselves, pay...

Theater/Cinema

The staff is available to help people settle in the room.

Points of attention

Entrance

There is no device allowing the identification of the entrance.
The entrance is hard to find.

Home

The reception is in a noisy environment.

Horizontal circulation

There are no guide-lines in the large pathways.
There is at least one non-secured ramp in the logical pathway.

Vertical circulation

There is no lift.
The staircases are not secured by warning tiles at their top.

The entrance to the hall is through an airlock with unsecured glass doors.
The signage is not sufficiently contrasting and in large type.
Although bleachers have been installed in the Great Hall, there is no lighting on the steps.
The staircase leading down from the alley to the cellar and the staircase leading to the cellar from the Great Hall are not safe (steep, poorly lit). The handrails on the stairs do not protrude.
The lower annex of the cellar is accessible by 3 unsecured steps.
The entire building is designed in grey tones, there is little contrast in all rooms, some elements (pilaster, stairs) are not secured.
There is an unsecured step at the emergency exit of the Great Hall

Strong points

Entrance

The entrance is easy to identify.
The entrance is located in the logical continuation of the pathway.

Home

A reference person is present to welcome the persons with special needs.
The staff sees the persons coming into the building and can assist them.
The reception is located in front of the entrance.

Dining room

The staff is available to help people sit at a table, choose from the menu, serve themselves, pay...

Theater/Cinema

The staff is available to help people settle in the room.

Points of attention

Home

The reception is not located in the logical continuation of the pathway.
The reception is in a noisy environment.
Reflections or backlighting can impair vision.

Horizontal circulation

There are dangerous objects in the pathway.
The glass walls and doors are not secured by a contrasting visual marking.
There are no guide-lines in contrasting colour facilitating circulation.
The lack of contrast between the furniture and its environment makes it difficult to circulate.
The lack of contrast between the floor and the walls makes it difficult to circulate.
The signage is insufficient for orientation.

Vertical circulation

There is no lift.
The lighting is not sufficient in the staircases.
The staircases include a non-secure handrail.

Theater/Cinema

The steps are not secured.

Parking is on the road, there are no reserved spaces for the building.
The building's signage is incomplete.
The reception area can be noisy depending on the number of visitors.

Strong points

Parking

The car park is freely accessible.

Entrance

The entrance is easy to find.
The building is easy to find.

Home

The reception is easy to find and close to the entrance.
The institution can be contacted by email.
The rates are displayed in the reception.

Wireless

It is possible to connect to the mobile networks, 3G or 4G.
Wi-Fi is free and available anywhere in the building.

Light

The lighting is sufficient and allows lip reading.

Adapted sanitary

It is possible to see whether a toilet is occupied or free.

Dining room

The lighting is sufficient and allows lip reading.

Points of attention

Entrance

There is no doorbell.

Home

The reception has a glass partition or is badly lit and does not allow lip reading.
There is no staff member practicing sign language.

Vertical circulation

It is difficult to know on which floor one is.

Dining room

The menus and cards are presented in a classical fashion.

Parking is on the road, there are no reserved spaces for the building.
The building's signage is incomplete.

Strong points

Parking

The car park is freely accessible.

Entrance

The entrance is easy to find.
The building is easy to find.

Home

The reception is located in a quiet environment.
The reception is easy to find and close to the entrance.
The institution can be contacted by email.
The rates are displayed in the reception.

Adapted sanitary

It is possible to see whether a toilet is occupied or free.

Dining room

The lighting is sufficient and allows lip reading.

Points of attention

Home

Depending on attendance, the reception can be very noisy.
The counter has a glass partition or is badly lit and does not allow lip reading.
The is no mobile number under which to contact the institution.