Welcome to Access-i

Hôtel et Aparthôtel Horizon Ath Lessines

Hotel Horizon Ath Lessines is a modern 4-star hotel located in Ghislenghien, near Lessines and just 1 minute from the Lille-Tournai-Brussels motorway (exit 29 on the E429). This location is ideal for both business and leisure travellers.

Hotel located in Ath, accessible to people with reduced mobility 

The hotel offers a warm and accessible welcome. With 60 comfortable rooms, the hotel is committed to offering a pleasant stay to all its guests, including those with reduced mobility.

Optimum accessibility for all:

Private car park : 

Private parking is available, with two spaces reserved for people with reduced mobility (PRM).
Accessible reception : 

The reception desk is adapted for wheelchair users and equipped with an induction loop for the hearing impaired. Tactile lines have also been installed to guide the visually impaired.
Accessible toilets:

An adapted toilet is available on the ground floor to meet the needs of people with reduced mobility.
Inclusive restaurant: 

The restaurant has a raised table so that wheelchair users can sit comfortably. Round tables are also provided to facilitate communication for people using sign language.
Adapted room : 

A room specially designed for people with reduced mobility is located on the ground floor. It is equipped with an adapted shower and toilet, a flashing light linked to the fire system and all the equipment is positioned between 80 and 110 cm high for optimum accessibility.

 

Attentive staff and dedicated procedures:

Concerned about the well-being of all its guests, the hotel has trained its staff to welcome guests with special needs. Procedures have been put in place to provide the best possible support for guests with special needs, guaranteeing a serene and pleasant stay for all.

This is a small hotel with 60 rooms:
- a private car park with two spaces reserved for PRMs
- an accessible main entrance
- a ticket office adapted for wheelchair users.
- an adapted toilet on the ground floor
- a dining room with a raised table so that wheelchair users can sit comfortably.
- an adapted room on the ground floor, equipped with a shower and an adapted toilet, with the various facilities at a height of between 80 and 110 cm.

In addition, staff have received training in welcoming customers with special needs, and procedures have been put in place to provide the best possible assistance to customers who need it.

Strong points

Parking
  • The reserved parking spaces are properly indicated.
  • The reserved parking spaces are sufficiently big and horizontal.
Access road from the car park
  • All the transit areas are sufficiently large.
  • The floor is regular and free of obstacles.
Entrance
  • The building is easy to identify.
  • The entrance is easy to identify.
  • The main entrance is accessible.
  • The opening of the door is automatic.
  • The staff sees the persons who arrive and can offer assistance.
  • The entrance device is easy to use.
Home
  • The payment device is easy to use.
  • There is a mobile payment device.
  • The free space in front of the counter is sufficiently big.
  • The counter is at the correct height.
Horizontal circulation
  • The floor is regular and free of obstacles.
  • The width of the hallways is sufficient.
  • All the transit areas are sufficiently large.
Vertical circulation
  • There is a lift.
  • A sufficiently large lift serves all the floors open to the public.
Adapted sanitary
  • The adapted toilet is easy to find.
  • An adapted toilet is available, well signalled and easy to use.
Dining room
  • Some tables allow a correct positioning in a wheelchair.
  • The width of circulations is sufficient.
  • The buffet allows self-service.
  • The staff is available to help people sit at a table, choose, serve themselves, pay...
Room
  • There is a sufficiently large adapted room and its arrangement is comfortable.
  • A switch and a socket are accessible from the bed.
  • The adapted room has a private adapted shower room.

This is a small hotel with 60 rooms:
- a private car park with two spaces reserved for PRMs
- a seat near reception
- an adapted toilet on the ground floor
- an adapted room on the ground floor, equipped with a shower and an adapted toilet.

Staff have been trained to welcome customers with special needs, and procedures have been put in place to provide the best possible assistance to customers who need it.

Strong points

Parking
  • There is at least 1 reserved parking space less than 50 metres from the entrance.
  • The reserved parking spaces are properly indicated.
  • The reserved parking spaces are sufficiently big and horizontal.
Access road from the car park
  • There are seats along the pathway.
Entrance
  • The entrance is easy to identify.
  • There is a doorbell at the entrance that allows asking for help.
  • The staff sees the persons who arrive and can offer assistance.
  • The building is easy to identify.
  • The opening of the door is automatic.
Home
  • Seats are available near the reception.
Horizontal circulation
  • There is no step to negotiate.
  • Circulation is easy everywhere.
Vertical circulation
  • There is a lift.
Adapted sanitary
  • There is a toilet with grab bars and it is easy to use.
Room
  • There are several sufficiently big rooms on the ground floor.
  • The room has a private shower room with an adapted toilet.

This is a small hotel with 60 rooms, and lines have been installed to enable visually impaired people to find their way around the hotel.

Staff have been trained to welcome customers with special needs, and procedures have been put in place to provide the best possible assistance to customers who need it.

Strong points

Access road from the car park
  • The dangerous objects in the pathway are secured.
  • Circulation is free from obstacles.
Entrance
  • The entrance is easy to identify.
  • The entrance is located in the logical continuation of the pathway.
  • The opening of the door is automatic.
  • There is a doorbell at the entrance that allows asking for help.
  • The staff sees the persons who arrive and can offer assistance .
Home
  • The reception is located in front of the entrance.
  • The reception is in a quiet environment.
  • The reception has no glass partition.
  • Guide lines in relief facilitate circulation to the reception.
  • The staff sees the persons coming into the building and can assist them.
Horizontal circulation
  • The dangerous objects in the pathway are secured.
  • The location is structured in a simple and intuitive way.
Dining room
  • The staff is available to help people : sit at a table, choose, serve themselves, pay...
Room
  • The room number is embossed on the door.
  • The staff is available to show the room and its equipment.

This is a small hotel with 60 rooms, and lines have been installed to enable visually impaired people to find their way around the hotel.

Staff have been trained to welcome customers with special needs, and procedures have been put in place to provide the best possible assistance to customers who need it.

Strong points

Access road from the car park
  • There are no obstacles.
Entrance
  • The entrance is easy to identify.
  • The entrance is located in the logical continuation of the pathway.
  • The opening of the door is automatic.
  • There is a doorbell at the entrance that allows asking for help.
  • The staff sees the persons who arrive and can offer assistance.
Home
  • A reference person is present to accompany the persons with special needs.
  • The staff sees the persons coming into the building and can assist them.
  • Guide lines in relief facilitate circulation to the reception.
  • The reception is located in front of the entrance.
  • The reception is located in the logical continuation of the pathway.
Horizontal circulation
  • Circulation is free from obstacles.
  • The glass walls and doors are secured by a contrasting visual marking.
  • Circulation is free from obstacles.
  • The contrast between the floor and the walls facilitates circulation.
Dining room
  • The staff is available to help people sit at a table, choose from the menu, serve themselves, pay...
  • Adapted menus and cards are available.
Room
  • The room door contrasts with its environment.
  • The staff is available to show the room and its equipment.

This is a small hotel with 60 rooms, it has: 
- round tables for people who use sign language
- an adapted room on the ground floor, equipped with a flashing light linked to the fire system.

Staff have been trained to welcome customers with special needs, and procedures have been put in place to provide the best possible assistance to customers who need it.

Strong points

Parking
  • The car park is freely accessible.
Entrance
  • The entrance is easy to find.
  • The building is easy to find.
  • There is a doorbell near the door.
  • The entrance device us easy to find and use.
  • The staff sees the persons who arrive and can offer assistance.
Home
  • The reception is open, well lit and allows lip reading.
  • The reception is easy to find and close to the entrance.
  • The institution can be contacted in writing: text or email.
  • The staff has received training for the reception of deaf persons.
  • The rates are displayed in the reception.
  • The premises are easy to understand.
Vertical circulation
  • The floors of the building are well marked.
  • There is a visual display of the floors in the lift.
Adapted sanitary
  • It is possible to see whether a toilet is occupied or free.
Dining room
  • There are round or oval tables for X persons.
  • The lighting is sufficient and allows lip reading.
  • The catering is buffet-style.

Points of attention

Wireless
  • Connecting to the mobile networks, 3G or 4G, is problematic at the location.

This is a small hotel with 60 rooms, it has:
- a ticket office equipped with an induction loop for the hearing impaired. 
- round tables for people who use sign language
- an adapted room on the ground floor, equipped with a flashing light linked to the fire system.

Staff have been trained to welcome customers with special needs, and procedures have been put in place to provide the best possible assistance to customers who need it.

Strong points

Parking
  • The car park is freely accessible.
Entrance
  • The entrance is easy to find.
  • The building is easy to find.
  • There is a doorbell near the door.
  • The staff sees the persons who arrive and can offer assistance.
Home
  • The reception is located in a quiet environment.
  • There is an induction loop in the reception.
  • The reception is easy to find and close to the entrance.
  • The institution can be contacted by email.
  • The rates are displayed in the reception.
Magnetic induction loop
  • An mobile induction loop is available upon request.
Adapted sanitary
  • It is possible to see whether a toilet is occupied or free.
Room
  • The staff is available to show the room and its equipment.
  • There are several rooms equipped with an adapted fire alarm system (light or vibration).

This is a small hotel with 60 rooms and good signage. The location is quiet and safe.

Staff have been trained to welcome guests with special needs, and procedures have been put in place to provide the best possible assistance to guests who need it.

Strong points

Entrance
  • The entrance is easy to find.
  • The building is easy to find.
  • There is a doorbell near the door.
  • The entrance device us easy to find and use.
  • The staff sees the persons who arrive and can offer assistance.
Home
  • The reception is calm.
  • The reception is easy to find and close to the entrance.
  • It is possible to pay in cash (coins and notes).
Vertical circulation
  • The lift is easy to use or staff is available to help.
Horizontal circulation
  • The location is calm and well lit.
Adapted sanitary
  • The toilets are easy to find.
Access-i vous informe sur l'accessibilité de ce lieu, de par les données relevées sur place, à un instant T. Les modifications éventuelles après la visite d'Access-i relèvent de la responsabilité du gestionnaire.