Hôtel Sofitel Bruxelles Europe
Located on Place Jourdan in the heart of the European Quarter, the Sofitel Brussels Europe hotel enjoys a privileged location.
In the heart of Brussels, a stone's throw from the Grand Place and next to the European Quarter, the Sofitel Brussels Europe is an elegant hotel ideally located on Place Jourdan, one of the last typical squares in the city. Close to the famous Parc du Cinquantenaire and the museums, it is the ideal starting point for all your visits.
Translated with www.DeepL.com/Translator (free version)
- In general
- in wheelchair An information sheet is available for the accessibility of people in wheelchair
- walking with difficulties Accessible with a occasionnal help for people walking with difficulties
- blind Accessible with a occasionnal help for people blind
- visualy impaired An information sheet is available for the accessibility of people visualy impaired
- deaf Accessible with a occasionnal help for people deaf
- hard of hearing Accessible with a occasionnal help for people hard of hearing
- with difficulty understanding Independently accessible to people with difficulty understanding
In general
Strong points
Staff
- There is staff available to help negotiate obstacles.
- There is staff available to direct and guide.
Safety
- The signage makes it possible to find the way and orient oneself easily.
Parking
- It is possible to drop a person off near the entrance.
Identification
- The building is easy to find.
People in weelchair
Strong points
Parking
- There is at least 1 reserved parking space less than 100 metres from the entrance.
- It is possible to drop a person off near the entrance.
Access road from the street
- All the transit areas are sufficiently large.
- There is no step to negotiate.
- The floor is regular and free of obstacles.
Entrance
- The building is easy to identify.
- The entrance is easy to identify.
Home
- The payment device is easy to use.
- The free space in front of the counter is sufficiently big.
- The counter is at the correct height.
Horizontal circulation
- The floor is regular and free of obstacles.
Vertical circulation
- There is a lift.
- A sufficiently large lift serves all the floors open to the public.
Dining room
- The staff is available to help people sit at a table, choose, serve themselves, pay...
Points of attention
Adapted sanitary
- There is an adapted toilet, but it is difficult to access.
Dining room
- No table allows a correct positioning in a wheelchair.
Room
- The access to the adapted room is not easy.
Shower room
- The shower room is not properly equipped.
- The sink is not easily accessible.
- The use of the sink is difficult.
- The space around the toilet is too small.
People walking with difficulties
Strong points
Parking
- There is at least 1 parking space less than 50 metres from the entrance.
- It is possible to drop a person off near the entrance.
Access road from the street
- All the transit areas are sufficiently large.
- There is no step to negotiate.
- The floor is regular.
Entrance
- The entrance is easy to identify.
- The staff sees the persons who arrive and can offer assistance.
- There is no step in the entrance.
Home
- Seats are available near the reception.
Horizontal circulation
- There is no step to negotiate.
- Circulation is easy everywhere.
- The floor is regular and free of obstacles.
Vertical circulation
- There is a lift.
Adapted sanitary
- There is a toilet with grab bars and it is easy to use.
Room
- There are several sufficiently big rooms and they are accessible by lift.
Points of attention
Shower room
- The shower room is not properly equipped.
Personnes aveugles
Strong points
Access road from the car park
- The dangerous objects in the pathway are secured.
- Circulation is free from obstacles.
Entrance
- The entrance door is a revolving door but an alternative entrance exists.
- The staff sees the persons who arrive and can offer assistance .
Home
- The reception is located in front of the entrance.
- The reception is in a quiet environment.
- The reception has no glass partition.
- The staff sees the persons coming into the building and can assist them.
- The reception is located in the logical continuation of the pathway.
Horizontal circulation
- The dangerous objects in the pathway are secured.
- Circulation is free from obstacles.
Vertical circulation
- A lift serves all the floors open to the public.
Dining room
- The staff is available to help people : sit at a table, choose, serve themselves, pay...
Room
- The room number is embossed on the door.
- The staff is available to show the room and its equipment.
Points of attention
Access road from the car park
- There are no guide-lines in the large pathways.
Entrance
- There is no device allowing the identification of the entrance.
- The doorbell or the entrance device are hard to find.
Horizontal circulation
- There are no guide-lines in the large pathways.
Personnes malvoyantes
Strong points
Access road from the street
- Circulation is free from obstacles.
- The dangerous objects in the pathway are secured.
Entrance
- The entrance door is a revolving door but an alternative entrance exists.
- The staff sees the persons who arrive and can offer assistance.
Home
- The staff sees the persons coming into the building and can assist them.
- The reception is located in front of the entrance.
Vertical circulation
- A lift serves all the floors.
Dining room
- The staff is available to help people sit at a table, choose from the menu, serve themselves, pay...
Room
- The room door contrasts with its environment.
- The room number is in a colour contrasting with its environment.
- The staff is available to show the room and its equipment.
Points of attention
Access road from the street
- There are no guide-lines.
Entrance
- There is no device allowing the identification of the entrance.
- The doorbell or entrance device is hard to find.
Horizontal circulation
- The glass walls and doors are not secured by a contrasting visual marking.
- Some glass walls in the pathway are not secured by a contrasting visual marking.
- The floor covering is blinding in a part of the pathway.
Personnes sourdes
Strong points
Entrance
- The building is easy to find.
- The staff sees the persons who arrive and can offer assistance.
Home
- The reception is open, well lit and allows lip reading.
- The institution can be contacted in writing: text or email.
Wireless
- It is possible to connect to the mobile networks, 3G or 4G.
Vertical circulation
- The floors of the building are well marked.
Dining room
- There are round or oval tables for X persons.
- The lighting is sufficient and allows lip reading.
- The catering is buffet-style.
Room
- The staff is available to show the room and its equipment.
Points of attention
Home
- There is no staff member practicing sign language.
- There is no information available in sign language.
Dining room
- The menus and cards are presented in a classical fashion.
Room
- There no room equipped with an adapted doorbell (light or vibration).
Personnes malentendantes
Strong points
Entrance
- The building is easy to find.
- The staff sees the persons who arrive and can offer assistance.
Home
- The reception is located in a quiet environment.
- The reception is open, well lit and allows lip reading.
Vertical circulation
- The floors of the building are well marked.
Light
- The lighting is sufficient and allows lip reading.
Room
- The staff is available to show the room and its equipment.
Points of attention
Magnetic induction loop
- There is no mobile induction loop.
Room
- There is no room equipped with an adapted fire alarm system (light or vibration).
Personnes avec difficultés de compréhension
Strong points
Entrance
- The entrance is easy to find.
- The building is easy to find.
- The entrance device us easy to find and use.
- The entrance door is a revolving door, but there is another possible entrance.
Home
- The reception is calm.
- The reception is easy to find and close to the entrance.
- It is possible to pay in cash (coins and notes).
Vertical circulation
- The floors of the building are well marked.
- The lift is easy to use or staff is available to help.
Horizontal circulation
- The location is calm and well lit.
Adapted sanitary
- The toilets are easy to find.
Dining room
- The catering is buffet-style.
- The staff is available to help people: sit at a table, choose in the menu, serve themselves, pay...
Room
- It is easy to recognise the door of one‘s room (image, colour, number).
Points of attention
Dining room
- The menus and cards are presented in a classical fashion.