KVS BOL

Support :

The project to audit and certify 12 VENUES infrastructures was made possible by the valuable support of :

Please note :
This certification only concerns the building and not future events that may take place in it.
During events, the layout of the premises may change, resulting in a change in accessibility. The responsibility for this change would then lie with the event organiser.
Furthermore, the certification visit only concerned the public part of the building and not the rented parts.

Description of the VENUE :

The main function included in the audit of this building is the "KVS Bol" room, the "KVS top" room, the foyer, the "KVS bar" and the "KVS atrium" are included as secondary functions.

Strong points

Staff

There is staff available to help negotiate obstacles.
There is staff available to direct and guide.

Parking

It is possible to drop a person off near the entrance.

Identification

The building is easy to find.

Points of attention

Staff

There is no reference person to welcome and accompany the persons with special needs.

Safety

The signage is not adapted and does not make it possible to orient oneself easily.
The signage is insufficient for orientation.
It is difficult to distinguish the doors one from the other.

There are two PRM parking spaces along the Hay Dock. They are located more than 100m away. The path has several pedestrian crossings.
The parking spaces are narrow: 1.8x6m.
The entrance for a person in a wheelchair is via an alternative entrance on the right of the building via a 9.1% by 3.2m ramp. The ramp is not equipped with a handrail but with a low safety wall.
The PRM toilets are in sufficiently large premises, but the transfer areas are too small (>110cm).
The wheelchair spaces are located in the pathway. The spaces measure 1.10x1.20cm.

Strong points

Parking

The reserved parking spaces are properly indicated.
It is possible to drop a person off near the entrance.

Access road from the car park

All the transit areas are sufficiently large.

Entrance

The building is easy to identify.
The entrance is easy to identify.
The alternative entrance is opened upon request.

Home

The payment device is easy to use.
The free space in front of the counter is sufficiently big.

Horizontal circulation

There is no step to negotiate.
The floor is hard.
The floor is regular and free of obstacles.
All the transit areas are sufficiently large.

Vertical circulation

A sufficiently large lift serves all the floors open to the public.
The lift can be used in autonomy.

Adapted sanitary

The adapted toilet is easy to find.
There is an accessible sink in the adapted toilet.
The sink is accessible and it is easy to use.

Dining room

All the tables allow a correct positioning in a wheelchair.
The width of circulations is sufficient.

Theater/Cinema

The theatre has reserved spaces that offer a good visual comfort.
The person can be accompanied by at least one person when they are in a reserved space / There is at least one regular seat for a companion next to the reserved seat.

Points of attention

Parking

The reserved parking spaces are too small.
The surface of the parking space is not adapted.

Access road from the car park

The floor is irregular.
The floor is hardly passable in some places.
The access path towards the alternative entrance is badly signalled.

Entrance

There are steps in the entrance.
The main entrance is not accessible and the alternative entrance is hard to find.
The staff does not see the persons who arrive.

Home

The counter is too high.

Vertical circulation

The depth of the lift car is between 130 and 140 cm.

Adapted sanitary

There is an adapted toilet, but it is difficult to use.
The space around the toilet seat is too small.

Theater/Cinema

The access to the reserved space is not easy.
It is possible to move to a seat, but without keeping one‘s wheelchair nearby.

Changing room

There is no adapted locker room.

There are two PRM parking spaces along the Hay Dock. They are located more than 100m away. The path has several pedestrian crossings. There is no seating on the path.
The parking spaces are narrow: 1.8x6m.
The "KVS Bar" room is composed of an "upper" and a "lower" part. The latter is accessible by 6 unsafe steps (no handrail and no contrast on the steps).
There are two PRM toilets in the building, one on level -1 and one on level 5: both have badly placed grab bars.

Strong points

Parking

The reserved parking spaces are properly indicated.
It is possible to drop a person off near the entrance.

Entrance

The entrance is easy to identify.
The building is easy to identify.
The main entrance is accessible.

Home

Seats are available near the reception.

Horizontal circulation

There is no step to negotiate.
Circulation is easy everywhere.
The floor is hard.
The floor is regular and free of obstacles.
All the transit areas are sufficiently large.

Vertical circulation

The staircases are equipped with handrails on both sides.
There is a lift.
A lift serves all the floors open to the public.
There is a grab bar in the lift.

Adapted sanitary

There is a sink in the adapted toilet.
The adapted toilet is easy to find.

Dining room

The width of circulations is sufficient.
There is no step to negotiate.

Points of attention

Parking

The reserved parking spaces are located further than 100 metres from the entrance.
The reserved parking spaces are too small.

Access road from the car park

There are no seats along the pathway.

Access road from the street

There are not enough seats along the pathway.

Entrance

The main entrance is not accessible and the alternative entrance is hard to find.
There are more than 3 steps in the entrance.
There are several entrances and they are not all accessible.

Vertical circulation

There is a handrail on one side of the staircases only.

The access road is not provided with artificial guide lines.
In the auditorium there are many isolated steps.
The "KVS Bar" room has an "upper" and a "lower" part. The latter is accessible by 6 unsafe steps (no handrail and no contrast on the steps).

Strong points

Access road from the car park

Guide-lines and tactile tiles facilitate circulation.
Circulation is free from obstacles.
The pedestrian crossings are secured by tactile tiles.

Guide dog

Assistance dogs are accepted.

Entrance

The entrance is located in the logical continuation of the pathway.

Home

The reception is located in front of the entrance.
The staff sees the persons coming into the building and can assist them.

Horizontal circulation

Circulation is free from obstacles.

Vertical circulation

A lift serves all the floors open to the public.
The staircases have at least one handrail.

Theater/Cinema

The staff is available to help people settle in the room.

Points of attention

Home

The reception is in a noisy environment.

Horizontal circulation

There are no guide-lines in the large pathways.

Vertical circulation

The staircases are not secured by warning tiles at their top.

The access road is not provided with artificial guide lines.
The interior entrance is via unsecured glass doors.
In the auditorium there are many insulated steps.
The KVS Bar room consists of an upper and a lower part. The latter is accessible by 6 unsafe steps (no handrail and no contrast on the steps).
Access to the "KVS TOP" room is via a staircase, a metal beam is located approximately 2m from the ground.
In the sanitary facilities, there are columns and vaults that are not secured and protrude at face level.

Strong points

Entrance

The entrance is easy to identify.
The entrance is located in the logical continuation of the pathway.

Home

The staff sees the persons coming into the building and can assist them.

Horizontal circulation

Circulation is free from obstacles.

Vertical circulation

A lift serves all the floors.
The lift can be used in autonomy or staff is available to help.
The staircases are equipped with at least one secure handrail.
The floor numbers are clearly indicated at each landing.

Theater/Cinema

The lighting of the steps is not blinding.
The staff is available to help people settle in the room.

Points of attention

Entrance

There is no doorbell at the entrance and the staff does not see the persons wanting to enter.

Home

There is no reference person to welcome and accompany the persons with special needs.
The reception is hard to find.
The reception is not located in the logical continuation of the pathway.
The reception is in a noisy environment.
Reflections or backlighting can impair vision.
The visual information is not backed up by a voice announcement.
The lighting is not sufficient.

Horizontal circulation

The glass walls and doors are not secured by a contrasting visual marking.
There are no guide-lines in contrasting colour facilitating circulation.
The lack of contrast between the floor and the walls makes it difficult to circulate.
There is a blinding lighting through the floor in a part of the pathway.

Vertical circulation

The stair steps are not contrasting.

Dining room

The staff is not available to help people sit at a table, serve themselves, explain the menu, pay...
The menus and cards are hard to read.

Theater/Cinema

The steps are not secured.
There is no audio description.

On-street parking is possible with either a parking meter or the 4411 parking application.

Strong points

Parking

The car park is freely accessible.

Entrance

The entrance is easy to find.
The building is easy to find.

Home

The reception is easy to find and close to the entrance.
The institution can be contacted in writing: text or email.

Wireless

It is possible to connect to the mobile networks, 3G or 4G.
Wi-Fi is free and available anywhere in the building.

Vertical circulation

The floors of the building are well marked.
There is a visual display of the floors in the lift.

Adapted sanitary

It is possible to see whether a toilet is occupied or free.
The toilets are easy to find.

Dining room

The lighting is sufficient and allows lip reading.

Theater/Cinema

The lighting is sufficient and continuous during the arrival et exit.

Points of attention

Home

The reception has a glass partition or is badly lit and does not allow lip reading.
There is no staff member practicing sign language.
There is no information available in sign language.
The rates are not displayed in the reception.

Light

Badly lit areas make lip reading difficult.

Dining room

There is no round or oval table for X persons.
The menus and cards are presented in a classical fashion.

Theater/Cinema

There is no program with subtitles.
There is no program with translation into sign language.

Parking is on-street: either with a parking meter or the 4411 parking application.
The spaces on levels 4 and 5 have high ceilings, depending on the number of visitors, it is possible for the spaces to be noisy and resonant.
The use of an induction loop is possible in the large room "KVS Bol". However, this must be requested in advance as it is not possible to book online. A few places are reserved for this purpose on certain floors.

Strong points

Parking

The car park is freely accessible.

Entrance

The entrance is easy to find.
The building is easy to find.

Home

The reception is located in a quiet environment.
The reception is easy to find and close to the entrance.
The institution can be contacted in writing: text or email.

Magnetic induction loop

An mobile induction loop is available upon request.

Vertical circulation

The floors of the building are well marked.
There is a visual display of the floors in the lift.

Adapted sanitary

It is possible to see whether a toilet is occupied or free.

Dining room

The lighting is sufficient and allows lip reading.

Theater/Cinema

An mobile induction loop is available upon request.
The lighting is sufficient and continuous during the arrival et exit.

Points of attention

Home

Depending on attendance, the reception can be very noisy.
The counter has a glass partition and there is no induction loop.
The counter has a glass partition or is badly lit and does not allow lip reading.
The rates are not displayed in the reception.

Light

Badly lit areas make lip reading difficult .

Dining room

Depending on attendance, there can be a lot of noise.

Access to the room is via side corridors with a view to the heights. The railings are made of glass, which may disturb people suffering from vertigo.
During events, shows, etc., the KVS Bol room is completely dark.
The "KVS Bar" room is composed of an "upper" and a "lower" part. The latter is accessible by 6 unsafe steps (no handrail and no contrast on the steps).
Signage in the building is incomplete.