Welcome to Access-i

Le Musée Gaumais

Admission for people with special needs is €5 (reduced rate).

If you would like an adapted guided tour of the museum, please do not hesitate to contact the Mediation Manager to discuss this: 063/57.03.15 or education@museegaumais.be.

Accessibility levels are those recorded during the audit carried out in June 2024. However, the Musée gaumais is working towards greater accessibility. A number of adaptations are planned for the coming months, including explanatory booklets in FALC, audio and video guides, and an adapted map of the museum. Don't hesitate to consult this Access-i sheet or the museum website regularly.

Strong points

Staff
  • An reference person is available upon prior request.
  • There is staff available to help negotiate obstacles.
  • There is staff available to direct and guide.
Parking
  • It is possible to drop a person off near the entrance.
Identification
  • The building is easy to find.

Points of attention

Safety
  • The location is complex and there is no adapted map available.

There is a PRM parking space close to the entrance, but it is too small and has an old cobblestone surface.

The entrance door is double-leaf. Only 64 cm of clearance is available on one door, so it is essential to open both doors. This requires the intervention of reception staff (use of a key is required).

There is a lift in each wing, but using it requires the intervention of a third party: a call button less than 50 cm from a wall or the opening of a door by staff in the old wing.

A complete visit to the museum takes around 2 hours.

The PRM toilet is not compliant: insufficient floor space, too small transfer area and bowl height, only one grab bar, etc.

Strong points

Parking
  • There is at least 1 reserved parking space less than 100 metres from the entrance.
  • It is possible to drop a person off near the entrance.
Access road from the car park
  • All the transit areas are sufficiently large.
  • There is no step to negotiate.
Access road from the street
  • All the transit areas are sufficiently large.
  • There is no step to negotiate.
Entrance
  • The building is easy to identify.
  • The entrance is easy to identify.
  • The main entrance is accessible.
  • There is no step in the entrance.
  • The staff sees the persons who arrive and can offer assistance.
Home
  • The payment device is easy to use.
  • The free space in front of the counter is sufficiently big.
  • The counter is at the correct height.
Horizontal circulation
  • The floor is regular and free of obstacles.
  • The width of the hallways is sufficient.
  • Most of the transit areas are sufficiently large.
Vertical circulation
  • There is a lift.
  • A sufficiently large lift serves all the floors open to the public.
Exposition
  • The majority of the content of the exhibition is accessible and visible.

Points of attention

Parking
  • The reserved parking spaces are not properly adapted.
  • The surface of the parking space is not adapted.
  • Help is needed to open the door.
  • There is at least one ramp that is difficult to negotiate.
Access road from the car park
  • The floor is irregular.
Access road from the street
  • The floor is irregular.
Vertical circulation
  • The width of the lift door is between 80 and 85 cm.
  • The depth of the lift car is between 130 and 140 cm.
Adapted sanitary
  • There is an adapted toilet, but it is difficult to use.
  • The toilet is not properly equipped.
  • The space around the toilet seat is too small.
  • The use of the sink is difficult.
Exposition
  • Due to the configuration of the premises, a part of the content is difficult to access.

There is a PRM parking space close to the entrance, but it is not large enough and the surface is made of old, irregular cobblestones.

The entrance door is double-leaf. One door only offers a clear passage of 64 cm, so it is essential to open both doors. This requires the intervention of reception staff (a key is required).

Some staircases do not have a handrail on either side and in the old wing there is an old wooden staircase.

There is a lift in each wing, but using it requires the intervention of a third party: opening a door by staff in the old wing.

A full visit to the museum takes around 2 hours.

The PRM toilet is not compliant: the height of the bowl is too low, there is only one grab bar, etc.

Strong points

Parking
  • There is at least 1 parking space less than 50 metres from the entrance.
Access road from the car park
  • All the transit areas are sufficiently large.
  • There is no step to negotiate.
Entrance
  • The entrance is easy to identify.
  • The staff sees the persons who arrive and can offer assistance.
  • There is no step in the entrance.
Home
  • Seats are available near the reception.
  • Wheelchairs are available.
Horizontal circulation
  • Circulation is easy almost everywhere.
  • The floor is regular and free of obstacles.
  • The width of the hallways is sufficient.
  • The width of the pathways is sufficient.
  • All the transit areas are sufficiently large.
  • There are seats along the pathway.
Vertical circulation
  • A lift serves all the floors open to the public.
  • There is a grab bar in the lift.
Exposition
  • The majority of the content of the exhibition is accessible.
  • There are seats in every space of the exhibition.
  • Wheelchairs are available.

Points of attention

Parking
  • The reserved parking spaces are too small.
  • The surface of the parking space is not ideal.
Access road from the car park
  • The floor is irregular.
  • The floor is hardly passable.
Horizontal circulation
  • There are some steps without handrail.
Vertical circulation
  • There is a handrail on one side of the staircases only.
  • The width of the lift door is between 80 and 85 cm.

Strong points

Guide dog
  • Assistance dogs are accepted.
Entrance
  • The entrance is easy to identify.
  • The staff sees the persons who arrive and can offer assistance .
Home
  • The reception is located in front of the entrance.
  • The reception is in a quiet environment.
  • The reception has no glass partition.
  • The staff sees the persons coming into the building and can assist them.
  • The reception is located in the logical continuation of the pathway.
Vertical circulation
  • A lift serves all the floors open to the public.
  • The staircases are secured by warning tiles.
Exposition
  • Adapted guided tours are organised upon reservation.

Points of attention

Access road from the car park
  • There are no guide-lines in the large pathways.
Access road from the street
  • There are no guide-lines.
  • The pedestrian crossings are not secured by tactile tiles.
Horizontal circulation
  • The pathway presents punctually a passage height of less than 2m.
Vertical circulation
  • The staircases include a non-secure handrail.
Exposition
  • No adapted didactic support is available.
  • The exhibition is not adapted, since the content is mainly visual.
  • Due to the configuration of the premises, a part of the content is difficult to access.
  • There is no audio description.

Strong points

Access road from the car park
  • There are no obstacles.
Entrance
  • The entrance is easy to identify.
  • The entrance is located in the logical continuation of the pathway.
  • The staff sees the persons who arrive and can offer assistance.
Home
  • The staff sees the persons coming into the building and can assist them.
  • The reception is located in front of the entrance.
  • The reception is located in the logical continuation of the pathway.
  • The reception is in a quiet environment.
Horizontal circulation
  • The glass walls and doors are secured by a contrasting visual marking.
  • The contrast between the floor and the walls facilitates circulation.
Vertical circulation
  • A lift serves all the floors.
  • The lift can be used in autonomy or staff is available to help.
  • The staircases are equipped with at least one secure handrail.
Exposition
  • Adapted guided tours are organised upon reservation.

Points of attention

Access road from the street
  • There are no guide-lines.
  • The pedestrian crossings are not secured by tactile tiles.
Horizontal circulation
  • The pathway presents punctually a passage height of less than 2m.
Vertical circulation
  • The stair steps are not contrasting.
Exposition
  • The written explanations are hard to read.
  • There is no visitor guide in large characters.
  • The majority of works are displayed in display cases.

Strong points

Parking
  • The car park is freely accessible.
Entrance
  • The entrance is easy to find.
  • The building is easy to find.
  • The staff sees the persons who arrive and can offer assistance.
  • The opening hours are displayed next to the door.
  • The rates are displayed next to the door.
Home
  • The reception is open, well lit and allows lip reading.
  • The reception is easy to find and close to the entrance.
  • The institution can be contacted by email.
Wireless
  • It is possible to connect to the mobile networks, 3G or 4G.
Light
  • The lighting is sufficient and allows lip reading.
Adapted sanitary
  • It is possible to see whether a toilet is occupied or free.
Exposition
  • The displayed content is mainly visual.
  • There is an adapted fire alarm system (light or vibration).

Points of attention

Home
  • There is no staff member practicing sign language.
  • There is no information available in sign language.
Exposition
  • There is no easy to read support.
  • There are no organised guided tours in sign language.

At present, there is no adapted map of the museum or audioguide with sound amplification.

Strong points

Parking
  • The car park is freely accessible.
Entrance
  • The entrance is easy to find.
  • The building is easy to find.
  • The staff sees the persons who arrive and can offer assistance.
  • The opening hours are displayed next to the door.
  • The rates are displayed next to the door.
Home
  • The reception is located in a quiet environment.
  • The reception is open, well lit and allows lip reading.
  • The reception is easy to find and close to the entrance.
  • The institution can be contacted by email.
Light
  • The lighting is sufficient and allows lip reading.
Adapted sanitary
  • It is possible to see whether a toilet is occupied or free.
Exposition
  • The environment is calm.
  • An adapted visit is available upon prior request .
  • The displayed content is mainly visual.
  • Written explanations are available.
  • The lighting is sufficient and allows lip reading.

Points of attention

Magnetic induction loop
  • There is no mobile induction loop.
Exposition
  • There is no easy to read support.

Strong points

Entrance
  • The entrance is easy to find.
  • The building is easy to find.
  • The staff sees the persons who arrive and can offer assistance.
Home
  • The reception is calm.
  • The reception is easy to find and close to the entrance.
  • It is possible to pay in cash (coins and notes).
Vertical circulation
  • The lift is easy to use or staff is available to help.
Horizontal circulation
  • The location is calm and well lit.
Adapted sanitary
  • The toilets are easy to find.
Exposition
  • The adapted guided visits can be reserved by phone.
  • Guided visits adapted to children are organised.
  • There is no need to by a ticket in advance.
  • The location is calm and well lit.

Points of attention

Vertical circulation
  • The stair steps are not contrasting.
  • The staircases include a non-secure handrail.
Exposition
  • A significant part of the exhibition is presented in a classical way.
  • There is no easy to read support.
Access-i vous informe sur l'accessibilité de ce lieu, de par les données relevées sur place, à un instant T. Les modifications éventuelles après la visite d'Access-i relèvent de la responsabilité du gestionnaire.