Welcome to Access-i

Le Palais Arlon

For some years now, the Palais d'Arlon has been a major cultural centre for Arlon and the region. Today, this emblematic venue is part of the city's cultural wealth and bears witness to a desire to make Arlon shine culturally, both here and beyond its borders.

A veritable meeting place for all cultural styles (concerts, theatre, exhibitions, fashion shows, ephemeral boutiques, conferences, etc.), this space has found its place in the socio-cultural life of Arlon and its region through the events it organises. Shopkeepers, associations and businesses also make it their own from time to time, turning it into an extension of their business for an evening or a few days, in a different and prestigious setting.

The certification relates to the building, but not to the scenography of the temporary exhibitions in the building.

  • Since 01 July 2024, you can park in the Espace Léopold underground car park. There are 4 disabled parking spaces. Access and exit via rue Joseph Netzer.
  • The lift will take you to Place Léopold.
  • A public PRM parking space is available in Rue des Faubourgs (near the PRM entrance).
  • Two other public PRM parking spaces are available in Square Albert 1er.
  • The PRM entrance is on the right-hand side of the Palais, in the Rue des Faubourgs.

Strong points

Staff
  • A reference person is present to welcome the persons with special needs.
Safety
  • The signage makes it possible to find the way and orient oneself easily.
  • The structure of the location is simple and makes it possible to find the way and orient oneself easily.
Parking
  • It is possible to drop a person off near the entrance.
Identification
  • The building is easy to find.

The certification relates to the building, but not to the scenography of the temporary exhibitions in the building.

  • Since 01 July 2024, you can park in the Espace Léopold underground car park. There are 4 disabled parking spaces. Access and exit via rue Joseph Netzer.
  • The lift will take you to Place Léopold.
  • A public PRM parking space is available in the Rue des Faubourgs (near the PRM entrance).
  • Two other public disabled parking spaces are available in the Square Albert 1er.
  • The PRM entrance is on the right-hand side of the Palais, in the Rue des Faubourgs. The bell is at a height of 127cm. Staff will open the door for you. There is a small 4cm bevelled step. You will need to use a platform lift (80cm x 120cm) and then a lift, which will take you upstairs and to reception.
  • The lift serves all levels except the top half-level.
  • Dimensions of the lift cabin : 110cm x 116cm. 
  • PRM WC : access to the PRM WC is complicated because the airlock giving access to it is blocked by the washbasin (you don't have the 150cm rotation area outside the equipment > 160cm wide airlock).

Strong points

Parking
  • There is at least 1 reserved parking space less than 100 metres from the entrance.
  • The reserved parking spaces are properly indicated.
  • The reserved parking spaces are sufficiently big and horizontal.
  • It is possible to drop a person off near the entrance.
Access road from the car park
  • All the transit areas are sufficiently large.
  • The floor is regular and free of obstacles.
  • The floor is hard.
  • The steps can be bypassed by a well-indicated alternative pathway.
Access road from the street
  • All the transit areas are sufficiently large.
  • The floor is regular and free of obstacles.
  • The floor is hard.
  • The steps can be bypassed by a well-indicated alternative pathway.
Entrance
  • The building is easy to identify.
  • The entrance is easy to identify.
  • The main entrance is not accessible, but there is a clearly indicated alternative entrance.
  • The alternative entrance is opened upon request.
  • There is a doorbell at the entrance that allows asking for help.
  • The passage width of the doors measures at least 85 cm.
  • The signage makes it possible to find the way and orient oneself easily.
Home
  • The payment device is easy to use.
  • The free space in front of the counter is sufficiently big.
  • The counter is at the correct height.
Horizontal circulation
  • The steps can be bypassed by a well-indicated alternative pathway.
  • The floor is hard.
  • The floor is regular and free of obstacles.
  • The width of the hallways is sufficient.
  • The passage width of the doors measures at least 85 cm.
  • The doors can be easily crossed in autonomy.
  • The signage makes it possible to find the way and orient oneself easily.
Vertical circulation
  • There is a lift.
Adapted sanitary
  • The adapted toilet is easy to find.
  • There is an accessible sink in the adapted toilet.
  • The passage width of the door measures at least 85 cm.

Points of attention

Access road from the car park
  • There are several steps to negotiate.
Access road from the street
  • There are several steps to negotiate.
Entrance
  • There are steps in the entrance.
  • The staff does not see the persons who arrive.
  • Help is needed to open the door.
  • The doors can be crossed with help.
  • The door is heavy.
Vertical circulation
  • The depth of the lift car measures less than 130 cm.
Adapted sanitary
  • There is an adapted toilet, but it is difficult to access.

The certification relates to the building, but not to the scenography of the temporary exhibitions in the building.

  • Since 01 July 2024, you can park in the Espace Léopold underground car park. There are 4 disabled parking spaces. Access and exit via rue Joseph Netzer.
  • The lift will take you to Place Léopold.
  • A public PRM parking space is available in the Rue des Faubourgs (near the PRM entrance).
  • Two other public disabled parking spaces are available in the Square Albert 1er.
  • The PRM entrance is on the right-hand side of the Palais, in the Rue des Faubourgs. You should ring the bell : the staff will open the door for you. There is a small 4cm bevelled step. You will need to use a platform lift with a fold-down seat (platform dimensions 80cm x 120cm) or climb 3 steps and then a lift, which will take you upstairs and to reception. There are therefore 100m to cross between the PRM entrance and reception.
  • The lift serves all levels except the top half-level.
  • Lift car dimensions : 110cm x 116cm. 

Strong points

Parking
  • There is at least 1 reserved parking space less than 50 metres from the entrance.
  • The reserved parking spaces are properly indicated.
  • The reserved parking spaces are sufficiently big and horizontal.
  • It is possible to drop a person off near the entrance.
Access road from the car park
  • There are seats along the pathway.
  • All the transit areas are sufficiently large.
  • The floor is regular and free of obstacles.
  • The floor is hard.
  • The steps can be bypassed by a well-indicated alternative pathway.
Access road from the street
  • There are seats along the pathway.
  • All the transit areas are sufficiently large.
  • The floor is regular and free of obstacles.
  • The floor is hard.
  • The steps can be bypassed by a well-indicated alternative pathway.
Entrance
  • The entrance is easy to identify.
  • There is a doorbell at the entrance that allows asking for help.
  • The building is easy to identify.
  • The main entrance is not accessible, but there is a clearly indicated alternative entrance.
  • The alternative entrance is opened upon request.
  • The passage width of the door measures at least 85 cm.
Home
  • The reception is easy to find and close to the entrance.
  • The signage makes it possible to find the way and orient oneself easily.
Horizontal circulation
  • The steps can be bypassed by a well-indicated alternative pathway.
  • Circulation is easy everywhere.
  • The floor is hard.
  • The floor is regular and free of obstacles.
  • The width of the hallways is sufficient.
  • There are seats along the pathway.
  • The passage width of the doors measures at least 85 cm.
  • The doors can be easily crossed in autonomy.
  • The signage makes it possible to find the way and orient oneself easily.
Vertical circulation
  • The staircases are equipped with handrails on both sides.
  • A lift serves all the floors open to the public.
  • There is a grab bar in the lift.
Adapted sanitary
  • There is a toilet with grab bars and it is easy to use.
  • There is a sink in the adapted toilet.
  • The adapted toilet is easy to find.
  • The passage width of the door measures at least 85 cm.
  • The door can be crossed in autonomy.
Exposition
  • There are seats in every space of the exhibition.
  • The passage width of the doors measures at least 85 cm.
  • The doors can be easily crossed in autonomy.

Points of attention

Access road from the car park
  • There are more than 6 steps to negotiate.
Access road from the street
  • There are more than 6 steps to negotiate.
Entrance
  • The staff does not see the persons who arrive.
  • Help is needed to open the door.
  • The door is heavy.
Home
  • The reception is located more than 50 metres from the entrance.

The certification relates to the building, but not to the scenography of the temporary exhibitions in the building.

  • To get to the front door, you'll need to take all the steps on the staircase. Please note: the handrail on the staircase does not go beyond the first step, it only starts after the large pilaster.
  • Watch out for the tiny step at the foot of the porch : you might not be able to detect it with your walking stick...

Strong points

Guide dog
  • Assistance dogs are accepted.
Entrance
  • The entrance is easy to identify.
  • The staff sees the persons who arrive and can offer assistance .
  • The doors can be easily crossed in autonomy.
Home
  • The reception is located in front of the entrance.
  • The reception is in a quiet environment.
  • The reception has no glass partition.
  • The staff sees the persons coming into the building and can assist them.
  • The location is structured in a simple and intuitive way.
Horizontal circulation
  • Circulation is free from obstacles.
  • The location is structured in a simple and intuitive way.
Vertical circulation
  • A lift serves all the floors open to the public.
  • The staircases have at least one handrail.
  • The staircases are secured by warning tiles.

Points of attention

Vertical circulation
  • The staircases are not secure.
Exposition
  • No adapted tours are planned.
  • No adapted didactic support is available.
  • There is no audio description.

The certification relates to the building, but not to the scenography of the temporary exhibitions in the building.

To get to the front door, you'll need to take all the steps on the staircase. Please note : the handrail on the staircase does not go beyond the first step, it only starts after the large pilaster.

Strong points

Access road from the car park
  • There are no obstacles.
Access road from the street
  • Circulation is free from obstacles.
Entrance
  • The entrance is easy to identify.
  • The entrance is located in the logical continuation of the pathway.
  • The staff sees the persons who arrive and can offer assistance.
  • The doors contrast with their environment.
  • The doors can be easily crossed in autonomy.
  • The lighting is sufficient and continuous.
Home
  • A reference person is present to welcome the persons with special needs.
  • The staff sees the persons coming into the building and can assist them.
  • The reception is located in the logical continuation of the pathway.
  • The reception is in a quiet environment.
  • The lighting is sufficient and continuous.
  • The signage makes it possible to find the way and orient oneself easily.
  • The structure of the location is simple and makes it possible to find the way and orient oneself easily.
Horizontal circulation
  • Circulation is free from obstacles.
  • The furniture contrasts with its environment.
  • The contrast between the floor and the walls facilitates circulation.
Vertical circulation
  • The lift can be used in autonomy or staff is available to help.
  • The lighting is sufficient and continuous in the staircases.
  • The stair steps are contrasting.
  • The staircases are equipped with at least one secure handrail.
  • The floor numbers are clearly indicated at each landing.

Points of attention

Vertical circulation
  • The staircases are not secure.
Exposition
  • There is no visitor guide in large characters.
  • No adapted tours are planned.

The certification covers the building, but not the scenography of the temporary exhibitions in the building.

Strong points

Parking
  • The car park is freely accessible.
Entrance
  • The entrance is easy to find.
  • The building is easy to find.
  • The entrance device us easy to find and use.
  • The staff sees the persons who arrive and can offer assistance.
  • The opening hours are displayed next to the door.
  • The signage makes it possible to find the way and orient oneself easily.
  • The structure of the location is simple and makes it possible to find the way and orient oneself easily.
Home
  • The reception is open, well lit and allows lip reading.
  • The reception is easy to find and close to the entrance.
  • The institution can be contacted by email.
  • The rates are displayed in the reception.
  • The premises are easy to understand.
  • The lighting is sufficient and continuous.
Wireless
  • It is possible to connect to the mobile networks, 3G or 4G.
  • Wi-Fi is free and available anywhere in the building.
Vertical circulation
  • The floors of the building are well marked.
  • There is a visual display of the floors in the lift.
Light
  • The lighting is sufficient and allows lip reading.
Adapted sanitary
  • It is possible to see whether a toilet is occupied or free.
  • The toilets are easy to find.
Exposition
  • The lighting is sufficient and allows lip reading.
  • The lighting is sufficient and continuous all through the visit.
  • There is an adapted fire alarm system (light or vibration).

Points of attention

Home
  • There is no staff member practicing sign language.
  • There is no information available in sign language.

The certification covers the building, but not the scenography of the temporary exhibitions in the building.

Strong points

Parking
  • The car park is freely accessible.
Entrance
  • The entrance is easy to find.
  • The building is easy to find.
  • The staff sees the persons who arrive and can offer assistance.
  • The opening hours are displayed next to the door.
Home
  • The reception is located in a quiet environment.
  • The reception is open, well lit and allows lip reading.
  • The reception is easy to find and close to the entrance.
  • The institution can be contacted by email.
  • The rates are displayed in the reception.
  • The premises are easy to understand.
Vertical circulation
  • The floors of the building are well marked.
  • There is a visual display of the floors in the lift.
Light
  • The lighting is sufficient and allows lip reading.
Adapted sanitary
  • It is possible to see whether a toilet is occupied or free.
Exposition
  • The environment is calm.

Points of attention

Magnetic induction loop
  • There is no mobile induction loop.

The certification covers the building, but not the scenography of the temporary exhibitions in the building.

Strong points

Entrance
  • The entrance is easy to find.
  • The building is easy to find.
  • The staff sees the persons who arrive and can offer assistance.
  • The opening hours are displayed next to the door.
Home
  • The reception is calm.
  • The reception is easy to find and close to the entrance.
  • It is possible to pay in cash (coins and notes).
Vertical circulation
  • The floors of the building are well marked.
  • The lift is easy to use or staff is available to help.
  • There is an audio announcement in the lift.
  • There is an visual announcement in the lift.
  • The lighting is sufficient and continuous in the staircases.
  • The stair steps are contrasting.
  • The staircases are equipped with at least one secure handrail.
Horizontal circulation
  • The location is calm.
  • The location is well lit.
Adapted sanitary
  • The toilets are easy to find.
Exposition
  • There is no need to by a ticket in advance.
  • The location is calm.
  • The location is well lit.

Points of attention

Exposition
  • No adapted guided visits are organised.
  • There is no easy to read support.
Access-i vous informe sur l'accessibilité de ce lieu, de par les données relevées sur place, à un instant T. Les modifications éventuelles après la visite d'Access-i relèvent de la responsabilité du gestionnaire.