Welcome to Access-i

Maison du Tourisme du Pays de Vesdre

The Vesdre Region Tourist Office is located in Rue Xhavée 61, in the building on the right as you head towards the municipal swimming pool. Here you will find all the information you need for all tourist activities in a comfortable, relaxed and connected space, also for the use of people with special needs.

This area is open from 9am to 5pm, Monday to Sunday from 01/04 to 31/10 and Tuesday to Sunday from 01/11 to 31/03.

The entrance is accessible by means of 2 steps or a ramp.

A lot of information and activities can also be found on their website.

 

The front door is an automatically opening swing door that opens outwards.

The presence detector for the automatic opening of the entrance door does not always work.

The temporary exhibition areas on the first floor are not included in the certification.

The first floor is only accessible via the staircase. There is no lift.

Strong points

Staff
  • There is staff available to help negotiate obstacles.
  • There is staff available to direct and guide.
Safety
  • The structure of the location is simple and makes it possible to find the way and orient oneself easily.
Parking
  • It is possible to drop a person off near the entrance.
Identification
  • The building is easy to find.

From the reserved parking space or the road, there is a bevelled kerb +/- 2 cm and a gutter.

The access road from the car park is under construction, the pavement is not even.

The entrance door is a swing door with automatic opening which opens outwards.

The presence detector for the automatic opening of the entrance door does not always work.

The clear passage of the entrance door is 81 cm.

The certification only concerns the ground floor, not the first floor for temporary exhibitions.

The first floor is only accessible via the staircase. There is no lift.

Strong points

Parking
  • There is at least 1 reserved parking space less than 100 metres from the entrance.
  • The reserved parking spaces are properly indicated.
  • The reserved parking spaces are sufficiently big and horizontal.
  • It is possible to drop a person off near the entrance.
Access road from the car park
  • Most of the transit areas are sufficiently large.
  • There is a step of 2 cm maximum to negotiate but it is bevelled.
Access road from the street
  • Most of the transit areas are sufficiently large.
  • There is a step of 2 cm maximum to negotiate but it is bevelled.
Entrance
  • The building is easy to identify.
  • The entrance is easy to identify.
  • The opening of the door is automatic.
  • There is a doorbell at the entrance that allows asking for help.
  • The ramp is secured on the void side.
  • All the ramps are easy to negotiate.
Home
  • The payment device is easy to use.
  • The free space in front of the counter is sufficiently big.
  • The counter is at the correct height.
  • There is staff available to help negotiate obstacles.
Horizontal circulation
  • There is no step to negotiate.
  • The width of the pathways is sufficient.
Adapted sanitary
  • An adapted toilet is available, well signalled and easy to use.
  • There is an accessible sink in the adapted toilet.

Points of attention

Access road from the car park
  • The floor is hardly passable in some places.
Access road from the street
  • The floor is hardly passable in some places.
Entrance
  • The staff does not see the persons who arrive.
  • The passage width of the doors measures between 80 and 85 cm.
Vertical circulation
  • There is no lift.

The access road from the car park is under construction, the pavement is not even.

The entrance door is a swing door with automatic opening which opens outwards.

The presence detector for the automatic opening of the entrance door does not always work.

The clear passage of the entrance door is 81 cm.

The certification only concerns the ground floor, not the first floor for temporary exhibitions.

The first floor is only accessible via the staircase. There is no lift.

Strong points

Parking
  • There is at least 1 reserved parking space less than 100 metres from the entrance.
  • The reserved parking spaces are properly indicated.
  • The reserved parking spaces are sufficiently big and horizontal.
  • It is possible to drop a person off near the entrance.
Access road from the car park
  • All the transit areas are sufficiently large.
Access road from the street
  • All the transit areas are sufficiently large.
Entrance
  • The entrance is easy to identify.
  • There is a doorbell at the entrance that allows asking for help.
  • The building is easy to identify.
  • There is a step lower than 18 cm in the entrance.
  • The ramp is equipped with a handrail on both sides.
  • All the ramps are easy to negotiate.
  • Ramp or staircase: you have the choice.
Home
  • Seats are available near the reception.
Horizontal circulation
  • There is no step to negotiate.
  • Circulation is easy everywhere.
Adapted sanitary
  • There is a toilet with grab bars and it is easy to use.
  • There is a sink in the adapted toilet.
  • The adapted toilet is easy to find.

Points of attention

Access road from the car park
  • The floor is hardly passable in some places.
Access road from the street
  • The floor is hardly passable in some places.
Entrance
  • The staff does not see the persons who arrive.

The front door is an automatically opening swing door that opens outwards.

The presence detector for the automatic opening of the entrance door does not always work.

The certification only concerns the ground floor, not the first floor for temporary exhibitions.

Strong points

Guide dog
  • Assistance dogs are accepted.
Entrance
  • The entrance is easy to identify.
  • There is a doorbell at the entrance that allows asking for help.
Home
  • The reception is in a quiet environment.
  • The reception has no glass partition.
  • The location is structured in a simple and intuitive way.
Horizontal circulation
  • The location is structured in a simple and intuitive way.

Points of attention

Access road from the car park
  • The pedestrian crossings are not secured by tactile tiles.
Access road from the street
  • The pedestrian crossings are not secured by tactile tiles.
Entrance
  • The staff does not see the persons who arrive and can‘t offer assistance.
Home
  • The staff does not see the persons coming into the building and cannot assist them .

The front door is an automatically opening swing door that opens outwards.

The presence detector for the automatic opening of the entrance door does not always work.

The certification only concerns the ground floor, not the first floor for temporary exhibitions.

Strong points

Access road from the car park
  • Natural or artificial guide-lines facilitate circulation.
Entrance
  • The entrance is easy to identify.
  • There is a doorbell at the entrance that allows asking for help.
Home
  • The reception is located in the logical continuation of the pathway.
  • The reception is in a quiet environment.
Horizontal circulation
  • Circulation is free from obstacles.

Points of attention

Access road from the car park
  • The pedestrian crossings are not secured by tactile tiles.
Access road from the street
  • The pedestrian crossings are not secured by tactile tiles.
Entrance
  • The staff does not see the persons who arrive and can‘t offer assistance.
Home
  • The staff does not see the persons coming into the building and cannot assist them.

The front door is an automatically opening swing door that opens outwards.

The presence detector for the automatic opening of the entrance door does not always work.

The certification only concerns the ground floor, not the first floor for temporary exhibitions.

Strong points

Parking
  • The car park is freely accessible.
Entrance
  • The entrance is easy to find.
  • The building is easy to find.
  • There is a doorbell near the door.
  • The opening hours are displayed next to the door.
Home
  • The reception is open, well lit and allows lip reading.
  • The reception is easy to find and close to the entrance.
  • The institution can be contacted by email.
  • The premises are easy to understand.
Wireless
  • It is possible to connect to the mobile networks, 3G or 4G.
  • Wi-Fi is free and available anywhere in the building.
Light
  • The lighting is sufficient and allows lip reading.
Adapted sanitary
  • It is possible to see whether a toilet is occupied or free.
  • The toilets are easy to find.

Points of attention

Entrance
  • The staff does not see the persons who arrive.
Home
  • There is no staff member practicing sign language.
  • There is no information available in sign language.

The front door is an automatically opening swing door that opens outwards.

The presence detector for the automatic opening of the entrance door does not always work.

The certification only concerns the ground floor, not the first floor for temporary exhibitions.

Strong points

Parking
  • The car park is freely accessible.
Entrance
  • The entrance is easy to find.
  • The building is easy to find.
  • There is a doorbell near the door.
  • The opening hours are displayed next to the door.
Home
  • The reception is located in a quiet environment.
  • The reception is open, well lit and allows lip reading.
  • The reception is easy to find and close to the entrance.
  • The institution can be contacted by email.
  • The premises are easy to understand.
Light
  • The lighting is sufficient and allows lip reading.
Adapted sanitary
  • It is possible to see whether a toilet is occupied or free.

Points of attention

Entrance
  • The staff does not see the persons who arrive.
Magnetic induction loop
  • There is no mobile induction loop.

The front door is an automatically opening swing door that opens outwards.

The presence detector for the automatic opening of the entrance door does not always work.

The certification only concerns the ground floor, not the first floor for temporary exhibitions.

Strong points

Entrance
  • The entrance is easy to find.
  • The building is easy to find.
  • There is a doorbell near the door.
  • The opening hours are displayed next to the door.
Home
  • The reception is calm.
  • The reception is easy to find and close to the entrance.
  • It is possible to pay in cash (coins and notes).
Horizontal circulation
  • The location is calm and well lit.
Adapted sanitary
  • The toilets are easy to find.

Points of attention

Entrance
  • The staff does not see the persons who arrive.
Access-i vous informe sur l'accessibilité de ce lieu, de par les données relevées sur place, à un instant T. Les modifications éventuelles après la visite d'Access-i relèvent de la responsabilité du gestionnaire.