Welcome to Access-i

Médiacité (centre commercial)

Following the renovation of a former industrial wasteland in the Londoz district, the Médiacité in Liège is a shopping centre with more than 124 shops, some of which are being opened for the first time in Belgium.

A multifunctional complex combining shops, leisure, culture, media and economic activities, Médiacité has succeeded in turning the old Liège district into a new centre of attraction. Around the shopping centre, you can find the RTBF studios, an ice rink, multimedia rooms, etc.

Only the common parts of the shopping centre were the subject of this analysis.

Strong points

Staff
  • A reference person is present to welcome the persons with special needs.
Safety
  • The signage makes it possible to find the way and orient oneself easily.

Points of attention

Field of analysis
  • The inside of the stores has not been analysed.
  • The entrance to the shopping centre in Rue Gétry is possible through a revolving door, equipped with a rotation slowing mode. 
  • The adapted toilet is equipped with a single grab bar. 

Strong points

Parking
  • There is at least 1 reserved parking space less than 100 metres from the entrance.
  • The reserved parking spaces are properly indicated.
Access road from the car park
  • Most of the transit areas are sufficiently large.
  • There is no step to negotiate.
  • The floor is regular and free of obstacles.
Access road from the street
  • Most of the transit areas are sufficiently large.
  • The floor is regular and free of obstacles.
  • The steps can be bypassed by a well-indicated alternative pathway.
Entrance
  • The building is easy to identify.
  • The entrance is easy to identify.
  • All the ramps are easy to negotiate.
Home
  • The payment device is easy to use.
  • The free space in front of the counter is sufficiently big.
Horizontal circulation
  • There is no step to negotiate.
  • The floor is hard.
Vertical circulation
  • The lift can be used in autonomy.
Adapted sanitary
  • The adapted toilet is easy to find.
  • There is an accessible sink in the adapted toilet.
  • The signage makes it possible to find the way and orient oneself easily.

Points of attention

Entrance
  • There are several entrances and they are not all accessible.
  • The staff does not see the persons who arrive.
Home
  • The counter is too high.
Adapted sanitary
  • There is an adapted toilet, but it is difficult to use.
  • The toilet is not properly equipped.
  • The adapted toilet is equipped with a single grab bar. 

Strong points

Parking
  • There is at least 1 reserved parking space less than 50 metres from the entrance.
  • The reserved parking spaces are properly indicated.
  • It is possible to drop a person off near the entrance.
Access road from the car park
  • All the transit areas are sufficiently large.
  • There is no step to negotiate.
  • The floor is regular and free of obstacles.
Access road from the street
  • Most of the transit areas are sufficiently large.
  • There is no step to negotiate.
  • The floor is regular and free of obstacles.
Entrance
  • The entrance is easy to identify.
  • The building is easy to identify.
  • The ramp is equipped with a handrail on both sides.
Home
  • Wheelchairs are available.
Horizontal circulation
  • There is no step to negotiate.
  • Circulation is easy everywhere.
  • The floor is regular and free of obstacles.
  • All the transit areas are sufficiently large.
  • The lighting is sufficient.
Vertical circulation
  • There is a lift.
  • A lift serves all the floors open to the public.
  • There is a grab bar in the lift.
Adapted sanitary
  • There is a sink in the adapted toilet.
  • The adapted toilet is easy to find.

Points of attention

Entrance
  • The staff does not see the persons who arrive.
  • The entrance to the rue Gétry shopping centre is possible through a revolving door, equipped with a rotation slowing mode. 

Strong points

Access road from the street
  • Guide-lines and tactile tiles facilitate circulation.
Vertical circulation
  • A lift serves all the floors open to the public.

Points of attention

Access road from the car park
  • There are no guide-lines in the large pathways.
Entrance
  • The entrance is hard to find.
  • The staff does not see the persons who arrive and can‘t offer assistance.
Home
  • The reception is hard to find.
  • The reception is in a noisy environment.
Horizontal circulation
  • There are no guide-lines in the large pathways.
  • There are dangerous objects in the pathway.
  • The entrance to the rue Gétry shopping centre is possible through a revolving door, equipped with a rotation slowing mode. 

Strong points

Access road from the car park
  • There are no obstacles.
Access road from the street
  • The pedestrian crossings are secured by tactile tiles.
Entrance
  • The opening of the door is automatic.
Home
  • The reception is in a quiet environment.
Horizontal circulation
  • Guide-lines in contrasting colour facilitate circulation.
  • The furniture contrasts with its environment.
  • The contrast between the floor and the walls facilitates circulation.
Vertical circulation
  • A lift serves all the floors.

Points of attention

Access road from the street
  • There are dangerous objects in the pathway.
Entrance
  • The entrance is hard to find.
  • There is no doorbell at the entrance and the staff does not see the persons wanting to enter.
Home
  • The staff does not see the persons coming into the building and cannot assist them.
  • The visual information is not backed up by a voice announcement.
Horizontal circulation
  • There are dangerous objects in the pathway.
  • The glass walls and doors are not secured by a contrasting visual marking.
Vertical circulation
  • The stair steps are not contrasting.

Strong points

Parking
  • The car park is freely accessible.
Entrance
  • The entrance is easy to find.
  • The building is easy to find.
  • The opening hours are displayed next to the door.
  • The signage makes it possible to find the way and orient oneself easily.
  • There is an interactive terminal with a map of the location.
Home
  • The reception is open, well lit and allows lip reading.
  • The institution can be contacted by fax.
  • The institution can be contacted by email.
Wireless
  • It is possible to connect to the mobile networks, 3G or 4G.
Adapted sanitary
  • It is possible to see whether a toilet is occupied or free.
  • The toilets are easy to find.

Points of attention

Parking
  • There is an access gate to the car park and no staff on hand.
Entrance
  • The staff does not see the persons who arrive.
Home
  • The reception is hard to find.
  • The is no mobile number under which to contact the institution.
  • There is no staff member practicing sign language.
  • The auditory information is backed up visually.
Light
  • Badly lit areas make lip reading difficult.

Strong points

Parking
  • The car park is freely accessible.
Entrance
  • The entrance is easy to find.
  • The building is easy to find.
  • The opening hours are displayed next to the door.
Home
  • The reception is located in a quiet environment.
  • The reception is open, well lit and allows lip reading.
  • The reception is easy to find and close to the entrance.
  • The institution can be contacted by fax.
  • The institution can be contacted by email.
Vertical circulation
  • The floors of the building are well marked.
  • The signage makes it possible to find the way and orient oneself easily.
  • A specific map indicating the accessible pathways and equipment is available.
Adapted sanitary
  • It is possible to see whether a toilet is occupied or free.

Points of attention

Parking
  • There is an access gate to the car park and no staff on hand.
Entrance
  • The staff does not see the persons who arrive.
Home
  • Depending on attendance, the reception can be very noisy.
  • The auditory information is not backed up visually.
Light
  • Badly lit areas make lip reading difficult .

Strong points

Entrance
  • The entrance is easy to find.
  • The opening hours are displayed next to the door.
Home
  • The reception is calm.
  • The reception is easy to find and close to the entrance.
  • It is possible to pay in cash (coins and notes).
Vertical circulation
  • The floors of the building are well marked.
  • The lift is easy to use or staff is available to help.
  • There is an visual announcement in the lift.
Horizontal circulation
  • The location is well lit.
Adapted sanitary
  • The toilets are easy to find.

Points of attention

Entrance
  • The staff does not see the persons who arrive.
Home
  • Sometimes, the reception is very noisy.
Horizontal circulation
  • The location is noisy.
  • The location is complex and it is difficult to understand its organisation.
Access-i vous informe sur l'accessibilité de ce lieu, de par les données relevées sur place, à un instant T. Les modifications éventuelles après la visite d'Access-i relèvent de la responsabilité du gestionnaire.