Sewer Museum

The Brussels Sewer Museum takes you on a tour of the hidden, underground side of Brussels.

Fancy going down a real sewer? Then push open the museum door and enter the Chaussée de Mons collector. This sewer, which is still in use, collects water from secondary pipes. You can also enjoy a walk along the river Senne. A unique experience in a unique museum!

On the upper floors of the museum, discover the unusual job of a sewer worker, the means used to combat flooding and the city's underground life.

The museum comprises 2 separate buildings: 1 building with the museum entrance and another building for exiting the museum located on the pavement opposite. Be careful, the steps to enter or leave the buildings are not safe and are very slippery in the rain.

The museum has 4 levels, one of which runs underground along the Seine, linking the entrance and exit buildings. Most of the visit takes place in the basement and in dark spaces.

In some places, the level is very low (+-185 cm).

It is difficult to find the museum entrance.

Strong points

Staff

An reference person is available upon prior request.

Parking

It is possible to drop a person off near the entrance.

Points of attention

Identification

The building is hard to find.

The museum is not accessible to wheelchair users, as the stairs are the only means of access to the different floors of the museum (= no lift).

Points of attention

Entrance

There are steps in the entrance.

Vertical circulation

There is no lift.

Due to the many steps and the darkness of the museum, there is a risk of fatigue for people who have difficulty walking (physical + visual fatigue).

A drop-off point is available in the large public car park next to the museum.

The steps at the entrance to the museum are very slippery when it rains. These steps do not have a handrail => Beware of the risk of falling.

Strong points

Access road from the street

The floor is regular.

Home

The reception is easy to find and close to the entrance.

Horizontal circulation

The floor is hard.

Points of attention

Access road from the street

There are no seats along the pathway.

Horizontal circulation

There are some steps without handrail.

Vertical circulation

The staircases are not secure.
There is no lift.

Adapted sanitary

There are no grab bars in the toilet.

Exposition

There are not enough seats.

The museum offers adapted tours subject to prior booking.

Some areas have low ceilings (+-185 cm).

Please note that on the top level of the museum, you will have to take a (more or less long) duckboard path to continue your visit. There are no mats to relieve the pressure on guide dogs' pads.

Strong points

Access road from the street

Guide-lines and tactile tiles facilitate circulation.
The pedestrian crossings are secured by tactile tiles.

Guide dog

Assistance dogs are accepted.

Home

The reception is located in front of the entrance.
The reception is in a quiet environment.
The reception has no glass partition.

Exposition

Adapted guided tours are organised upon reservation.
A significant part of the exhibition content is adapted (touch, smell, hearing).
It is possible to touch exhibits.

Points of attention

Entrance

The entrance is hard to find.

Home

The staff does not see the persons coming into the building and cannot assist them .

Horizontal circulation

There is at least one non-secured step in the logical pathway.
The pathway presents punctually a passage height of less than 2m.

Vertical circulation

There is no lift.
The staircases are not secured by warning tiles at their top.

Exposition

There is no audio description.

The museum offers adapted tours subject to prior booking - we recommend that you book these in advance.

Most of the tour takes place in basements and dark spaces with little contrast.

Some areas have low ceilings (+-185 cm).

Along the way, some steps are not safe (lack of contrast and/or handrails).

On the last level of the museum, you have to cross a duckboard surface to continue your visit.

Strong points

Access road from the street

Guide-lines and tactile tiles are present and facilitate circulation.
The pedestrian crossings are secured by tactile tiles.

Home

The reception is located in front of the entrance.

Vertical circulation

The stair steps are contrasting.
The staircases are equipped with at least one secure handrail.

Exposition

The majority of the works are visible at close range.
Adapted guided tours are organised upon reservation.

Points of attention

Access road from the car park

There are no natural or artificial guide-lines.

Entrance

The entrance is hard to find.
The staff does not see the persons who arrive and can‘t offer assistance.

Home

Reflections or backlighting can impair vision.

Horizontal circulation

The lack of contrast between the furniture and its environment makes it difficult to circulate.
The pathway presents punctually a passage height of less than 2m.
There is at least one non-secured step in the logical pathway.

Vertical circulation

There is no lift.

Exposition

An audio-guide is available, but does not adapt itself automatically to the visitor‘s progress.

Guided tours in sign language (LSFB) are available by prior arrangement. Further information is available on the museum's website (https://sewermuseum.brussels/accueil/votre-visite).

Strong points

Parking

The car park is freely accessible.

Home

The reception is open, well lit and allows lip reading.
The institution can be contacted by email.
The premises are easy to understand.
A person speaking sign language is available upon prior request.

Wireless

Wi-Fi is free and available anywhere in the building.

Adapted sanitary

It is possible to see whether a toilet is occupied or free.

Exposition

The displayed content is mainly visual.
A significant part of the exhibition content is adapted (touch, smell, sight).
A visit in Belgian French sign language is available upon prior request.

Points of attention

Entrance

The entrance is hard to find.
The building is hard to find.

Exposition

Badly lit areas make lip reading difficult.

Strong points

Parking

The car park is freely accessible.

Home

The reception is located in a quiet environment.
There is an induction loop in the reception.
The institution can be contacted by email.
The rates are displayed in the reception.
The premises are easy to understand.

Adapted sanitary

It is possible to see whether a toilet is occupied or free.

Exposition

The environment is calm.
An adapted visit is available upon prior request .
The displayed content is mainly visual.
A significant part of the exhibition content is adapted (touch, smell, sight, hearing).
An audio-guide with headset and adjustable volume is available.