MY HOTEL
MY HOTEL welcomes you in a refined and friendly setting, a stone's throw from the centre of Malmedy and less than 10 km from Spa-Francorchamps. Calm, relaxation and breathtaking landscapes are the order of the day!
The certification does not cover the wellness area.
- In general
- in wheelchair An information sheet is available for the accessibility of people in wheelchair
- walking with difficulties Accessible with a occasionnal help for people walking with difficulties
- blind Accessible with a occasionnal help for people blind
- visualy impaired An information sheet is available for the accessibility of people visualy impaired
- deaf An information sheet is available for the accessibility of people deaf
- hard of hearing An information sheet is available for the accessibility of people hard of hearing
- with difficulty understanding Accessible with a occasionnal help for people with difficulty understanding
In general
In addition to the classic rooms, the hotel has 2 adapted rooms, a restaurant, a large outdoor terrace and a wellness area.
Strong points
Safety
- The structure of the location is simple and makes it possible to find the way and orient oneself easily.
Parking
- It is possible to drop a person off near the entrance.
Identification
- The building is easy to find.
People in weelchair
Strong points
Parking
- There is at least 1 reserved parking space less than 100 metres from the entrance.
- It is possible to drop a person off near the entrance.
Access road from the car park
- All the transit areas are sufficiently large.
Entrance
- The building is easy to identify.
- The entrance is easy to identify.
- The main entrance is accessible.
- There is no step in the entrance.
- The opening of the door is automatic.
- There is a doorbell at the entrance that allows asking for help.
- The staff sees the persons who arrive and can offer assistance.
Home
- There is a mobile payment device.
- The free space in front of the counter is sufficiently big.
- The counter is at the correct height.
Horizontal circulation
- There is no step to negotiate.
- The floor is regular and free of obstacles.
- The width of the hallways is sufficient.
- All the transit areas are sufficiently large.
Vertical circulation
- A sufficiently large lift serves all the floors open to the public.
Adapted sanitary
- The adapted toilet is easy to find.
- There is an accessible sink in the adapted toilet.
Dining room
- The width of circulations is sufficient.
- The staff is available to help people sit at a table, choose, serve themselves, pay...
Room
- There is a sufficiently large adapted room.
- A switch and a socket are accessible from the bed.
- The adapted room has a private shower room with an adapted toilet.
Shower room
- The adapted shower is equipped with a seat and grab bars.
- The sink is accessible and it is easy to use.
Points of attention
Entrance
- The entrance device is inaccessible.
Vertical circulation
- The depth of the lift car is between 130 and 140 cm.
Adapted sanitary
- There is an adapted toilet, but it is difficult to use.
- The space around the toilet seat is too small.
Dining room
- The buffet does not allow self-service.
- The tables have a central leg that may impede a correct positioning in a wheelchair.
Room
- The bed is too high (higher than 53 cm).
Shower room
- The space around the toilet is too small.
People walking with difficulties
Strong points
Parking
- There is at least 1 reserved parking space less than 50 metres from the entrance.
- It is possible to drop a person off near the entrance.
Access road from the car park
- All the transit areas are sufficiently large.
Access road from the street
- There is no step to negotiate.
- The floor is regular and free of obstacles.
Entrance
- The staff sees the persons who arrive and can offer assistance.
- The building is easy to identify.
- The main entrance is accessible.
Home
- Seats are available near the reception.
Wainting room
- There are seats.
Horizontal circulation
- There is no step to negotiate.
- The width of the hallways is sufficient.
- All the transit areas are sufficiently large.
Vertical circulation
- A lift serves all the floors open to the public.
- There is a grab bar in the lift.
Adapted sanitary
- There is a toilet with grab bars and it is easy to use.
- There is a sink in the adapted toilet.
- The adapted toilet is easy to find.
Dining room
- The staff is available to help people sit at a table, choose, serve themselves, pay...
- The width of circulations is sufficient.
- There is no step to negotiate.
Room
- There are several sufficiently big rooms and they are accessible by lift.
- The room has a private shower room with an adapted toilet.
Shower room
- The adapted shower is equipped with a seat and grab bars.
- There is a toilet with grab bars and it is easy to use.
Points of attention
Access road from the car park
- There are no seats along the pathway.
Horizontal circulation
- There are no seats along the pathway.
Personnes aveugles
Strong points
Access road from the car park
- Circulation is free from obstacles.
Guide dog
- Assistance dogs are accepted.
Entrance
- The opening of the door is automatic.
- There is a doorbell at the entrance that allows asking for help.
- The staff sees the persons who arrive and can offer assistance .
Home
- The reception is located in front of the entrance.
- The staff sees the persons coming into the building and can assist them.
- The reception is located in the logical continuation of the pathway.
- The location is structured in a simple and intuitive way.
Horizontal circulation
- Circulation is free from obstacles.
- The location is structured in a simple and intuitive way.
Vertical circulation
- A lift serves all the floors open to the public.
Dining room
- The staff is available to help people : sit at a table, choose, serve themselves, pay...
Room
- The staff is available to guide to the room.
Points of attention
Access road from the street
- The pedestrian crossings are not secured by tactile tiles.
Entrance
- There is no device allowing the identification of the entrance.
Vertical circulation
- The staircases include a non-secure handrail.
- The staircases are not secured by warning tiles at their top.
- The staircases are not secure.
Personnes malvoyantes
Strong points
Access road from the street
- Circulation is free from obstacles.
Entrance
- The entrance is located in the logical continuation of the pathway.
- The opening of the door is automatic.
- The staff sees the persons who arrive and can offer assistance.
Home
- The staff sees the persons coming into the building and can assist them.
- The reception is located in the logical continuation of the pathway.
Horizontal circulation
- Circulation is free from obstacles.
Vertical circulation
- A lift serves all the floors.
- The lighting is sufficient and continuous in the staircases.
- The floor numbers are clearly indicated at each landing.
Dining room
- The staff is available to help people sit at a table, choose from the menu, serve themselves, pay...
Room
- The room door contrasts with its environment.
- The staff is available to guide to the room.
Points of attention
Access road from the street
- The pedestrian crossings are not secured by tactile tiles.
Entrance
- There is no device allowing the identification of the entrance.
- There is at least one non secure glass door.
Horizontal circulation
- There are no guide-lines in contrasting colour facilitating circulation.
- The lack of contrast between the floor and the walls makes it difficult to circulate.
- The lighting is not sufficient.
- The lighting is not continuous.
Vertical circulation
- The stair steps are not contrasting.
- The staircases include a non-secure handrail.
- The staircases are not secure.
Personnes sourdes
Strong points
Parking
- The car park is freely accessible.
Entrance
- The entrance is easy to find.
- The building is easy to find.
- There is a doorbell near the door.
- The staff sees the persons who arrive and can offer assistance.
Home
- The reception is open, well lit and allows lip reading.
- The reception is easy to find and close to the entrance.
- The institution can be contacted by email.
- The premises are easy to understand.
Wireless
- It is possible to connect to the mobile networks, 3G or 4G.
- Wi-Fi is free and available anywhere in the building.
- Wi-Fi is available upon request.
Vertical circulation
- The floors of the building are well marked.
- There is a visual display of the floors in the lift.
Adapted sanitary
- The toilets are easy to find.
Dining room
- There are round or oval tables for X persons.
- The lighting is sufficient and allows lip reading.
Room
- The staff is available to show the room and its equipment.
Points of attention
Home
- There is no staff member practicing sign language.
- There is no information available in sign language.
- The rates are not displayed in the reception.
Adapted sanitary
- It is impossible to see whether a toilet is occupied or free.
Dining room
- The menus and cards are presented in a classical fashion.
Room
- There is no room equipped with an adapted fire alarm system (light or vibration).
- There no room equipped with an adapted doorbell (light or vibration).
Personnes malentendantes
Strong points
Parking
- The car park is freely accessible.
Entrance
- The entrance is easy to find.
- The building is easy to find.
- There is a doorbell near the door.
- The staff sees the persons who arrive and can offer assistance.
Home
- The reception is located in a quiet environment.
- The reception is open, well lit and allows lip reading.
- The reception is easy to find and close to the entrance.
- The institution can be contacted by email.
- The premises are easy to understand.
Vertical circulation
- The floors of the building are well marked.
- There is a visual display of the floors in the lift.
Dining room
- The lighting is sufficient and allows lip reading.
Room
- The staff is available to show the room and its equipment.
Points of attention
Home
- The rates are not displayed in the reception.
Magnetic induction loop
- There is no mobile induction loop.
Room
- There is no room equipped with an adapted fire alarm system (light or vibration).
Personnes avec difficultés de compréhension
Strong points
Entrance
- The entrance is easy to find.
- The entrance device us easy to find and use.
- The staff sees the persons who arrive and can offer assistance.
Home
- The reception is calm.
- The reception is easy to find and close to the entrance.
- The doors can be easily crossed in autonomy.
Vertical circulation
- The floors of the building are well marked.
- The lift is easy to use or staff is available to help.
- The doors can be easily crossed in autonomy.
Adapted sanitary
- The toilets are easy to find.
Dining room
- The lighting is sufficient and allows lip reading.
- It is possible to pay in cash (coins and notes).
- The location is well lit.
- The staff is available to help people: sit at a table, choose in the menu, serve themselves, pay...
Room
- The staff is available to show the room and its equipment.
Points of attention
Vertical circulation
- There is no audio or visual announcement in the lift.
Dining room
- The menus and cards are presented in a classical fashion.