Welcome to Access-i

Office du Tourisme d'Antoing

The Office du Tourime d'Antoing is located in the former Hôtel de Ville. It has been renovated to provide a warm welcome for everyone. You can now come and find out all you need to know about the village and the surrounding area, in a building where accessibility has been taken into account in order to offer you a quality service.

The Tourist Office is on the ground floor, and the 1st floor is used for temporary exhibitions. 

A lift has been installed to reach the 1st floor. The staircase leading up to it has also been made safe with the installation of handrails, contrasting strips and warning tiles. Please note : only access to the temporary exhibition hall was audited, not the rest of the building !

Strong points

Staff
  • There is staff available to help negotiate obstacles.
Safety
  • The signage makes it possible to find the way and orient oneself easily.
  • The structure of the location is simple and makes it possible to find the way and orient oneself easily.
Parking
  • It is possible to drop a person off near the entrance.
Identification
  • The building is easy to find.
  • A PRM parking space is located just in front of the entrance. It is possible to reach the pavement via a ramp which is in the immediate vicinity of the parking space.
  • As both door leaves must be open to enter the building, a bell has been installed to allow you to ask staff for help in opening the doors if necessary.
  • Getting around inside is easy and barrier-free. The sanitary facilities are also adapted.

Strong points

Parking
  • There is at least 1 reserved parking space less than 100 metres from the entrance.
  • The reserved parking spaces are properly indicated.
  • The reserved parking spaces are sufficiently big and horizontal.
Access road from the car park
  • Most of the transit areas are sufficiently large.
  • All the ramps are easy to negotiate.
Entrance
  • The building is easy to identify.
  • The entrance is easy to identify.
  • The main entrance is accessible.
  • There is no step in the entrance.
  • There is a doorbell at the entrance that allows asking for help.
Home
  • The payment device is easy to use.
  • There is a mobile payment device.
  • The free space in front of the counter is sufficiently big.
  • The counter is at the correct height.
  • The passage width of the doors measures at least 85 cm.
  • The signage makes it possible to find the way and orient oneself easily.
Horizontal circulation
  • There is no step to negotiate.
  • The floor is regular and free of obstacles.
  • The width of the hallways is sufficient.
  • All the transit areas are sufficiently large.
Vertical circulation
  • There is a lift.
  • A sufficiently large lift serves all the floors open to the public.
  • The lift can be used in autonomy.
  • The signage makes it possible to find the way and orient oneself easily.
Adapted sanitary
  • The adapted toilet is easy to find.
  • An adapted toilet is available, well signalled and easy to use.
  • There is an accessible sink in the adapted toilet.
  • The sink is accessible and it is easy to use.
  • The passage width of the doors measures at least 85 cm.

Points of attention

Entrance
  • The staff does not see the persons who arrive.
  • The doors can be crossed with help.
  • A PRM parking space is located just in front of the entrance. It is possible to reach the pavement via a ramp which is in the immediate vicinity of the parking space.
  • Staff can help you open the doors if required. A doorbell has been installed specifically for this purpose.
  • Getting around inside is easy and barrier-free. The reception desk is in the first room on the left, just after the entrance door.
  • Seats are available near the counter. The sanitary facilities are also adapted.

Strong points

Parking
  • There is at least 1 reserved parking space less than 50 metres from the entrance.
  • The reserved parking spaces are properly indicated.
  • The reserved parking spaces are sufficiently big and horizontal.
Access road from the car park
  • There is no step to negotiate.
Entrance
  • The entrance is easy to identify.
  • There is a doorbell at the entrance that allows asking for help.
  • The building is easy to identify.
  • The main entrance is accessible.
  • There is no step in the entrance.
Home
  • Seats are available near the reception.
  • The signage makes it possible to find the way and orient oneself easily.
Horizontal circulation
  • There is no step to negotiate.
  • Circulation is easy everywhere.
  • The floor is regular and free of obstacles.
  • The width of the hallways is sufficient.
Vertical circulation
  • The staircases are equipped with handrails on both sides.
  • The staircases are secure.
  • There is a lift.
  • A lift serves all the floors open to the public.
Adapted sanitary
  • There is a toilet with grab bars and it is easy to use.
  • There is a sink in the adapted toilet.
  • The passage width of the doors measures at least 85 cm.

Points of attention

Entrance
  • The staff does not see the persons who arrive.
  • From the pavement, the guiding line will be the façade of the building. Access through the first arcade is on one level. If you walk along the façade, the door is easy to find.
  • The reception desk is located in the first room on the left, 2 metres after the entrance.
  • If you wish to go upstairs, a lift is available and the staircase is secure.

Strong points

Guide dog
  • Assistance dogs are accepted.
Entrance
  • The entrance is easy to identify.
  • The entrance is located in the logical continuation of the pathway.
  • There is a doorbell at the entrance that allows asking for help.
Home
  • The reception is in a quiet environment.
  • The reception has no glass partition.
  • The location is structured in a simple and intuitive way.
  • The lighting is sufficient.
Horizontal circulation
  • Circulation is free from obstacles.
  • The location is structured in a simple and intuitive way.
Vertical circulation
  • A lift serves all the floors open to the public.
  • The staircases have at least one handrail.
  • The staircases are secured by warning tiles.

Points of attention

Home
  • The reception is not located in the logical continuation of the pathway.
  • The building is easily identifiable by its arcades.
  • The reception desk is located in the first room on the left, 2 metres after the entrance. Signage is provided.
  • If you wish to go upstairs, a lift is available and the staircase is secure.

Strong points

Entrance
  • The entrance is easy to identify.
  • The entrance is located in the logical continuation of the pathway.
  • There is a doorbell at the entrance that allows asking for help.
  • The door contrasts with its environment.
Home
  • The reception is in a quiet environment.
Horizontal circulation
  • Circulation is free from obstacles.
  • The furniture contrasts with its environment.
  • The contrast between the floor and the walls facilitates circulation.
  • The signage makes it possible to find the way and orient oneself easily.
Vertical circulation
  • A lift serves all the floors.
  • The lighting is sufficient and continuous in the staircases.
  • The stair steps are contrasting.
  • The staircases are equipped with at least one secure handrail.

Points of attention

Home
  • The reception is not located in the logical continuation of the pathway.
Horizontal circulation
  • The floor covering is blinding in a part of the pathway.
  • The building's architecture makes it easily identifiable from Place Bara.
  • Staff have been trained to welcome people with special needs.
  • Wi-Fi is clearly visible on the counter.
  • There is a display stand for leaflets.

Strong points

Parking
  • The car park is freely accessible.
Entrance
  • The entrance is easy to find.
  • The building is easy to find.
  • The opening hours are displayed next to the door.
  • The signage makes it possible to find the way and orient oneself easily.
Home
  • The reception is open, well lit and allows lip reading.
  • The reception is easy to find and close to the entrance.
  • The institution can be contacted by email.
  • The rates are displayed in the reception.
  • The premises are easy to understand.
  • The signage makes it possible to find the way and orient oneself easily.
  • The structure of the location is simple and makes it possible to find the way and orient oneself easily.
Wireless
  • It is possible to connect to the mobile networks, 3G or 4G.
  • Wi-Fi is free and available anywhere in the building.
Vertical circulation
  • There is a visual display of the floors in the lift.
Light
  • The lighting is sufficient and allows lip reading.
Adapted sanitary
  • The toilets are easy to find.

Points of attention

Entrance
  • The staff does not see the persons who arrive.
Home
  • There is no staff member practicing sign language.
  • The building's architecture makes it easily identifiable from Place Bara.
  • Staff have been trained to deal with people with special needs.

Strong points

Parking
  • The car park is freely accessible.
Entrance
  • The entrance is easy to find.
  • The building is easy to find.
  • The opening hours are displayed next to the door.
Home
  • The reception is located in a quiet environment.
  • There is an induction loop in the reception.
  • The reception is open, well lit and allows lip reading.
  • The reception is easy to find and close to the entrance.
  • The institution can be contacted by email.
  • The signage makes it possible to find the way and orient oneself easily.
Magnetic induction loop
  • An mobile induction loop is available upon request.
Vertical circulation
  • The floors of the building are well marked.
  • The signage makes it possible to find the way and orient oneself easily.
Light
  • The lighting is sufficient and allows lip reading.

Points of attention

Entrance
  • The staff does not see the persons who arrive.
  • The architecture of the building is characteristic and overlooks the Place Bara car park.
  • Access to the Tourist Office is on the ground floor, in the office on the left, 2 metres after the entrance. Signs are there to help you find your way around.
  • If you wish to go upstairs to visit the exhibition, there is a lift and the stairs are secure.

Strong points

Entrance
  • The entrance is easy to find.
  • The building is easy to find.
  • There is a doorbell near the door.
  • The opening hours are displayed next to the door.
Home
  • The reception is calm.
  • The reception is easy to find and close to the entrance.
  • The doors can be easily crossed in autonomy.
  • The structure of the location is simple and makes it possible to find the way and orient oneself easily.
Vertical circulation
  • The lift is easy to use or staff is available to help.
  • There is an visual announcement in the lift.
  • The lighting is sufficient and continuous in the staircases.
  • The stair steps are contrasting.
  • The staircases are equipped with at least one secure handrail.
  • The staircases are secure.
  • The doors can be easily crossed in autonomy.
  • The structure of the location is simple and makes it possible to find the way and orient oneself easily.
Horizontal circulation
  • The location is calm and well lit.
Adapted sanitary
  • The toilets are easy to find.
  • The signage makes it possible to find the way and orient oneself easily.

Points of attention

Entrance
  • The staff does not see the persons who arrive.
Access-i vous informe sur l'accessibilité de ce lieu, de par les données relevées sur place, à un instant T. Les modifications éventuelles après la visite d'Access-i relèvent de la responsabilité du gestionnaire.