Office du Tourisme de Sprimont-Banneux ND
Located on the Banneux esplanade, with new disabled parking spaces nearby, the Tourist Office welcomes you to find out more about the region's tourist activities and attractions!
- In general
- in wheelchair Independently accessible to people in wheelchair
- walking with difficulties Independently accessible to people walking with difficulties
- blind Independently accessible to people blind
- visualy impaired Independently accessible to people visualy impaired
- deaf Accessible with a occasionnal help for people deaf
- hard of hearing Independently accessible to people hard of hearing
- with difficulty understanding Independently accessible to people with difficulty understanding
In general
The Tourist Office is accessible on the same level as the Esplanade de Banneux. There are 3 reserved parking spaces nearby.
It also has an adapted toilet accessible to the public.
Strong points
Identification
- The building is easy to find.
People in weelchair
Reserved parking spaces close to the entrance, access via pedestrian zone.
Level entrance. The door is fitted with a door closer with a closing delay device.
Open counter with adapted area.
Adapted WC.
Strong points
Parking
- There is at least 1 reserved parking space less than 100 metres from the entrance.
- The reserved parking spaces are properly indicated.
- The reserved parking spaces are sufficiently big and horizontal.
Access road from the car park
- All the transit areas are sufficiently large.
- There is no step to negotiate.
- The floor is regular and free of obstacles.
Access road from the street
- All the transit areas are sufficiently large.
- There is no step to negotiate.
- The floor is regular and free of obstacles.
Entrance
- The building is easy to identify.
- The entrance is easy to identify.
- The main entrance is accessible.
- There is no step in the entrance.
- The staff sees the persons who arrive and can offer assistance.
- The passage width of the door measures at least 85 cm.
Home
- The payment device is easy to use.
- The free space in front of the counter is sufficiently big.
- The counter is at the correct height.
- The lighting is sufficient.
Horizontal circulation
- There is no step to negotiate.
- The floor is regular and free of obstacles.
Adapted sanitary
- An adapted toilet is available, well signalled and easy to use.
- There is an accessible sink in the adapted toilet.
- The sink is accessible and it is easy to use.
- The passage width of the door measures at least 85 cm.
- The door can be crossed in autonomy.
- The lighting is sufficient.
People walking with difficulties
Reserved parking spaces close to the entrance, access via pedestrian zone.
Level entrance. The door is fitted with a door closer with a closing delay device.
Open counter. Seating available.
Adapted WC.
Strong points
Parking
- There is at least 1 reserved parking space less than 50 metres from the entrance.
- The reserved parking spaces are properly indicated.
- The reserved parking spaces are sufficiently big and horizontal.
Access road from the car park
- There are seats along the pathway.
- All the transit areas are sufficiently large.
- There is no step to negotiate.
- The floor is regular and free of obstacles.
Access road from the street
- There are seats along the pathway.
- All the transit areas are sufficiently large.
- There is no step to negotiate.
- The floor is regular and free of obstacles.
Entrance
- The entrance is easy to identify.
- The staff sees the persons who arrive and can offer assistance.
- There is no step in the entrance.
- The passage width of the door measures at least 85 cm.
Home
- Seats are available near the reception.
Horizontal circulation
- There is no step to negotiate.
- Circulation is easy everywhere.
- The floor is regular and free of obstacles.
- The lighting is sufficient.
Adapted sanitary
- There is a toilet with grab bars and it is easy to use.
- There is a sink in the adapted toilet.
- The adapted toilet is easy to find.
- The lighting is sufficient.
Personnes aveugles
Reserved parking spaces close to the entrance, access via pedestrian zone.
Level entrance. The door is fitted with a door closer with a closing delay device.
Open counter.
WC available
Strong points
Access road from the car park
- Circulation is free from obstacles.
Access road from the street
- Circulation is free from obstacles.
Guide dog
- Assistance dogs are accepted.
Entrance
- The entrance is easy to identify.
- The staff sees the persons who arrive and can offer assistance .
- The doors can be easily crossed in autonomy.
Home
- The reception is located in front of the entrance.
- The reception is in a quiet environment.
- The reception has no glass partition.
Personnes malvoyantes
Reserved parking spaces close to the entrance, access via pedestrian zone.
Level entrance. The glass door is visually secure.
Open counter.
WC available
Strong points
Access road from the car park
- There are no obstacles.
Access road from the street
- Circulation is free from obstacles.
Entrance
- The entrance is easy to identify.
- The staff sees the persons who arrive and can offer assistance.
Home
- The staff sees the persons coming into the building and can assist them.
- The reception is located in front of the entrance.
- The reception is in a quiet environment.
- The lighting is sufficient and continuous.
Horizontal circulation
- Circulation is free from obstacles.
Personnes sourdes
Access via pedestrian zone. Easily identifiable building near the car park.
Open counter. Staff are not trained to welcome the deaf or in sign language.
WC available
Strong points
Parking
- The car park is freely accessible.
Entrance
- The entrance is easy to find.
- The building is easy to find.
- The staff sees the persons who arrive and can offer assistance.
Home
- The reception is open, well lit and allows lip reading.
- The reception is easy to find and close to the entrance.
- The institution can be contacted by email.
- The premises are easy to understand.
Wireless
- It is possible to connect to the mobile networks, 3G or 4G.
Adapted sanitary
- It is possible to see whether a toilet is occupied or free.
- The toilets are easy to find.
Points of attention
Home
- There is no staff member practicing sign language.
- There is no information available in sign language.
Personnes malentendantes
Access via pedestrian zone. Easily identifiable building near the car park.
Open counter.
WC available
Strong points
Parking
- The car park is freely accessible.
Entrance
- The entrance is easy to find.
- The building is easy to find.
- The staff sees the persons who arrive and can offer assistance.
- The doors can be easily crossed in autonomy.
Home
- The reception is located in a quiet environment.
- The reception is open, well lit and allows lip reading.
- The reception is easy to find and close to the entrance.
- The institution can be contacted by email.
Light
- The lighting is sufficient and allows lip reading.
Adapted sanitary
- It is possible to see whether a toilet is occupied or free.
Personnes avec difficultés de compréhension
Reserved parking spaces close to the entrance, access via pedestrian zone.
Level entrance. The door is equipped with a door closer with a closing delay device.
Open counter.
WC available
Strong points
Entrance
- The entrance is easy to find.
- The building is easy to find.
- The staff sees the persons who arrive and can offer assistance.
- The lighting is sufficient and continuous.
Home
- The reception is calm.
- The reception is easy to find and close to the entrance.
- It is possible to pay in cash (coins and notes).
- The doors can be easily crossed in autonomy.
Horizontal circulation
- The location is calm and well lit.
Adapted sanitary
- The toilets are easy to find.