Palace
The Cinéma Palace is an art house cinema in the heart of Brussels. Inaugurated in 1913, it was designed by architect Paul Hamesse in the Art Nouveau style. Following a complete renovation, the complex now has 4 modern screening rooms, a bar-restaurant and areas dedicated to exhibitions and cultural events. The venue aims to be a place of discovery and openness, true to its original vocation as a cultural entertainment centre.
- In general
- in wheelchair An information sheet is available for the accessibility of people in wheelchair
- walking with difficulties Accessible with a occasionnal help for people walking with difficulties
- blind Accessible with a occasionnal help for people blind
- visualy impaired Accessible with a occasionnal help for people visualy impaired
- deaf Accessible with a occasionnal help for people deaf
- hard of hearing Independently accessible to people hard of hearing
- with difficulty understanding Accessible with a occasionnal help for people with difficulty understanding
In general
The Palace has two entrances: one from the boulevard Anspach, accessible from the pedestrian street and close to the metro, and the other from the rue Borgval, accessible from the public highway for vehicles, with the possibility of a minute stop.
The entrance to the bar-restaurant is either from inside the Palace or from Rue Van Praet. This restaurant was not analysed.
The reception desk is at the end of the corridor served by the two entrances.
You can consult the film programmes on the website: https://www.cinema-palace.be/fr
Strong points
Staff
- There is staff available to direct and guide.
Parking
- It is possible to drop a person off near the entrance.
Identification
- The building is easy to find.
Points of attention
Staff
- There is no reference person to welcome and accompany the persons with special needs.
Safety
- The location is complex and it is difficult to understand its organisation.
Field of analysis
- The restaurant has not been analysed.
People in weelchair
There is no private parking or PRM space available on the public highway in the immediate vicinity. However, there is a fast-stop at the rear, on rue Borgval.
The Bourse metro stop is nearby, on boulevard Anspach, and is accessible by lift.
The most accessible entrance is on boulevard Anspach.
To use the lift, you need a badge, which you can obtain from reception on presentation of your identity card. The first time you use the lift, a member of staff will accompany you to explain how the badge works.
Room 1 is the most accessible, with wide access and reserved seating on a single level.
Strong points
Access road from the street
- All the transit areas are sufficiently large.
- There is no step to negotiate.
- The floor is hard.
Entrance
- The building is easy to identify.
- The entrance is easy to identify.
- The main entrance is accessible.
Home
- The payment device is easy to use.
- The free space in front of the counter is sufficiently big.
- The counter is at the correct height.
Horizontal circulation
- The width of the pathways is sufficient.
Vertical circulation
- There is a lift.
- A sufficiently large lift serves all the floors open to the public.
Adapted sanitary
- An adapted toilet is available, well signalled and easy to use.
- There is an accessible sink in the adapted toilet.
Points of attention
Entrance
- There is no doorbell at the entrance and the staff does not see the persons wanting to enter.
- The staff does not see the persons who arrive.
- The door is heavy.
Theater/Cinema
- The theatre offers reserved spaces, but they do not offer a good visual comfort.
- It is not possible to move to a seat located right beside a reserved space.
People walking with difficulties
There is no private parking or PRM space available on the public highway in the immediate vicinity. However, there is a fast-stop at the rear, on rue Borgval.
The Bourse metro stop is nearby, on boulevard Anspach, and is accessible by lift.
The most accessible entrance is on boulevard Anspach.
To use the lift, you need a badge, which you can obtain from reception on presentation of your identity card. The first time you use the lift, a member of staff will accompany you to explain how the badge works.
Strong points
Parking
- It is possible to drop a person off near the entrance.
Access road from the street
- There are seats along the pathway.
- All the transit areas are sufficiently large.
- There is no step to negotiate.
- The floor is hard.
Entrance
- The entrance is easy to identify.
- The main entrance is accessible.
Home
- The reception is easy to find and close to the entrance.
Horizontal circulation
- The width of the pathways is sufficient.
Vertical circulation
- The staircases are equipped with handrails on both sides.
- There is a lift.
- A lift serves all the floors open to the public.
Adapted sanitary
- There is a toilet with grab bars and it is easy to use.
- There is a sink in the adapted toilet.
Points of attention
Entrance
- There is no doorbell at the entrance and the staff does not see the persons wanting to enter.
- The door is heavy.
Horizontal circulation
- There are some steps without handrail.
- There are not enough seats along the pathway.
Personnes aveugles
The reception area is at the end of the corridor, about 20 metres from the entrance.
The empty space under the staircase, on the way from the rue Borgval entrance and also close to rooms 2 and 3, is not secure.
In the corridor between the rue Borgval entrance and the reception area, movement is impeded by a step that is not marked on the floor and is not fitted with a handrail.
Cinema staff are available to accompany the person directly to the cinema.
A programme of films with audio description is available, accessible via the EARCATCH application, which enables real-time audio synchronisation.
Strong points
Access road from the street
- Guide-lines facilitate circulation .
Guide dog
- Assistance dogs are accepted.
Entrance
- The entrance is easy to identify.
Home
- The reception has no glass partition.
Vertical circulation
- A lift serves all the floors open to the public.
- The staircases have at least one handrail.
Theater/Cinema
- The staff is available to help people settle in the room.
- An audio description is available every day.
Points of attention
Entrance
- The staff does not see the persons who arrive and can‘t offer assistance.
Home
- The reception is hard to find.
- The staff does not see the persons coming into the building and cannot assist them .
- The visual information is not backed up by a voice announcement.
- The reception is not located in the logical continuation of the pathway.
Horizontal circulation
- There is at least one non-secured step in the logical pathway.
- The pathway presents punctually a passage height of less than 2m.
Vertical circulation
- The staircases are not secured by warning tiles at their top.
Personnes malvoyantes
The reception area is at the end of the corridor, about 20 metres from the entrance.
The empty space under the staircase, on the way from the rue Borgval entrance and also close to rooms 2 and 3, is not secure.
In the corridor between the rue Borgval entrance and the reception area, movement is impeded by a step that is not marked on the floor and is not fitted with a handrail.
The doors to the cinemas are not contrasting, but cinema staff are available to accompany people directly to the cinema.
A programme of films with audio description is available, accessible via the EARCATCH application, which enables audio synchronisation in real time.
The tiered staircases are illuminated.
Strong points
Access road from the street
- Guide-lines facilitate circulation.
Entrance
- The entrance is easy to identify.
Vertical circulation
- A lift serves all the floors.
Theater/Cinema
- The lighting of the steps is not blinding.
- The staff is available to help people settle in the room.
Points of attention
Entrance
- There is no doorbell at the entrance and the staff does not see the persons wanting to enter.
Home
- The staff does not see the persons coming into the building and cannot assist them.
- The reception is hard to find.
- The reception is not located in the logical continuation of the pathway.
- The visual information is not backed up by a voice announcement.
Horizontal circulation
- There are no guide-lines in contrasting colour facilitating circulation.
- The pathway presents punctually a passage height of less than 2m.
Vertical circulation
- The stair steps are not contrasting.
Personnes sourdes
Reception is at the end of the corridor, about 20 metres from the entrance.
A programme of films with subtitles is available in French and Dutch.
See the website: https://www.cinema-palace.be/en
Strong points
Entrance
- The entrance is easy to find.
- The building is easy to find.
- The opening hours are displayed next to the door.
- The rates are displayed next to the door.
Home
- The reception is open, well lit and allows lip reading.
- The rates are displayed in the reception.
Wireless
- Wi-Fi is available upon request.
Vertical circulation
- The floors of the building are well marked.
- There is a visual display of the floors in the lift.
Light
- The lighting is sufficient and allows lip reading.
Theater/Cinema
- Part of the program is offered with subtitling.
Points of attention
Entrance
- The staff does not see the persons who arrive.
Home
- The reception is hard to find.
- There is no staff member practicing sign language.
Personnes malentendantes
Reception is at the end of the corridor, about 20 metres from the entrance.
A programme of films with subtitles is available in French and Dutch.
See the website: https://www.cinema-palace.be/en
The rooms are equipped with induction loops and headphones for sound amplification. A BIM kit is available from reception on request.
Strong points
Entrance
- The entrance is easy to find.
- The building is easy to find.
- The opening hours are displayed next to the door.
- The rates are displayed next to the door.
Home
- The reception is open, well lit and allows lip reading.
- The rates are displayed in the reception.
Magnetic induction loop
- An mobile induction loop is available upon request.
Vertical circulation
- The floors of the building are well marked.
- There is a visual display of the floors in the lift.
Light
- The lighting is sufficient and allows lip reading.
Theater/Cinema
- An mobile induction loop is available upon request.
- Part of the program is offered with subtitling in X.
Points of attention
Entrance
- The staff does not see the persons who arrive.
Personnes avec difficultés de compréhension
The reception area is at the end of the corridor, about 20 metres from the entrance.
In the corridor between the rue Borgval entrance and the reception area, movement is impeded by a step that is not marked on the floor and is not fitted with a handrail.
Cinema staff are available to accompany the person directly to the cinema.
The stepped staircases are illuminated.
Strong points
Entrance
- The entrance is easy to find.
- The building is easy to find.
- The opening hours are displayed next to the door.
- The rates are displayed next to the door.
Vertical circulation
- The floors of the building are well marked.
- The lift is easy to use or staff is available to help.
- The staircases are equipped with at least one secure handrail.
Horizontal circulation
- The location is well lit.
Points of attention
Entrance
- The staff does not see the persons who arrive.
Home
- The reception is hard to find.
Vertical circulation
- The stair steps are not contrasting.