Piscine Aqua-Lys de Comines

The Aqua-Lys pool in Comines offers a wide range of services all year round, in a pool that's accessible to all ! Adapted changing rooms and lockers, a functional launching system... and a team at your service for an experience tailored to your specific needs.

The Comines pool is :

A 25-meter swimming pool with 5 lanes ;
Bubble baths ;
Wave balls giving you the sensation of being in the sea ;
A 35-meter-long slide ;
A heated pool reserved exclusively for young children.

The cafeteria overlooking the pools is the perfect place to take a break after a day full of thrills and spills.

Free access to the parking lot will facilitate your visit.

Please note that swimming shorts are forbidden and that caps are compulsory !

The pool has been refurbished (changing rooms, showers, pools, etc.) to make it suitable for people with special needs.
Staff have been trained and are available to help people with special needs.
A launching device is available and functional. Staff are trained in its use, and an annual refresher course is scheduled. Lifeguards have experience of the device and know its qualities and shortcomings.

Strong points

Staff

There is staff available to help negotiate obstacles.
There is staff available to direct and guide.

Safety

The structure of the location is simple and makes it possible to find the way and orient oneself easily.

Identification

The building is easy to find.

Doors open inwards, but close automatically.
Two adapted cabins (very wide : 192/347cm), identified by signs and equipped. Possibility of leaving your wheelchair and belongings in a secure area.
Wheelchair available for use in wet areas.
Shower accessible with “wet zone” wheelchair (without transfer), lowered side controls and non-slip floor.
Level-accessible foot bath with automatic jet and possibility of alternative passage accompanied by staff.
Launching system for all pools.

Strong points

Parking

There is at least 1 reserved parking space less than 100 metres from the entrance.
The reserved parking spaces are properly indicated.
The reserved parking spaces are sufficiently big and horizontal.

Access road from the car park

All the transit areas are sufficiently large.
There is no step to negotiate.
The floor is regular and free of obstacles.
The floor is hard.

Entrance

The building is easy to identify.
The main entrance is accessible.
There is no step in the entrance.
The opening of the door is automatic.
The staff sees the persons who arrive and can offer assistance.

Home

The payment device is easy to use.
There is a mobile payment device.
The free space in front of the counter is sufficiently big.
The counter is at the correct height.
There is staff available to direct and guide.
There is staff available to settle people in their places.

Horizontal circulation

There is no step to negotiate.
The floor is hard.
The floor is regular and free of obstacles.
The width of the hallways is sufficient.
All the transit areas are sufficiently large.

Adapted sanitary

The adapted toilet is easy to find.
An adapted toilet is available, well signalled and easy to use.
There is an accessible sink in the adapted toilet.

Shower room

The adapted shower is equipped with a seat and grab bars.
The shower is a walk-in shower.

Changing room

There is an adapted locker room with an adapted seat.

Doors open inwards, but close automatically.
Two adapted cabins (very wide : 192/347cm), identified by signage and equipped.
Fixed seat with armrest and grab bars in cabins.
Shower accessible with “wet zone” wheelchair (without transfer), lowered side controls and non-slip floor. One shower is equipped with a removable seat with armrests and grab bars.
Level-access foot bath with automatic jets, but alternative passage accompanied by staff possible.
Wheelchair available in wet area.
Launching system.

Strong points

Parking

There is at least 1 reserved parking space less than 100 metres from the entrance.
The reserved parking spaces are properly indicated.
The reserved parking spaces are sufficiently big and horizontal.

Access road from the car park

All the transit areas are sufficiently large.
There is no step to negotiate.
The floor is regular and free of obstacles.
The floor is hard.

Entrance

The staff sees the persons who arrive and can offer assistance.
The building is easy to identify.
The main entrance is accessible.
The opening of the door is automatic.

Home

Seats are available near the reception.
Wheelchairs are available.

Horizontal circulation

There is no step to negotiate.
Circulation is easy everywhere.
The floor is regular.
The width of the hallways is sufficient.

Adapted sanitary

There is a toilet with grab bars and it is easy to use.

Shower room

The adapted shower is equipped with a seat and grab bars.

Changing room

There is a locker room with a seat and grab bars.

To access the pool from the parking lot, we strongly advise you to be accompanied the first time, and even subsequent times, due to the wide, uninterrupted spaces.
Once on site, circulation is easy and safe.
Staff can take charge of your belongings.
You can leave your white cane with the staff on hand.
The foot bath is not announced by a warning strip, but there is a central channel leading from the showers to the foot bath. Beware of automatic jets (handrails will be installed on both sides).
Grids around the pools and a small raised edge.
Possibility of reserving a corridor.

Strong points

Access road from the car park

Circulation is free from obstacles.

Entrance

The opening of the door is automatic.
The staff sees the persons who arrive and can offer assistance .

Home

The reception is in a quiet environment.
The staff sees the persons coming into the building and can assist them.
The reception is in a quiet environment.
The location is structured in a simple and intuitive way.

Horizontal circulation

Circulation is free from obstacles.
The location is structured in a simple and intuitive way.

Lockers are contrasted with a key system and a number on the door.
Staff can take charge of your belongings if necessary.
Contrasting railings around pools (except small pool, which will be changed).
Ladder with handrails (except small pool).
Contrasting stair nosings in the pools and on the beach.

Strong points

Access road from the car park

Natural or artificial guide-lines facilitate circulation.
There are no obstacles.

Entrance

The entrance is easy to identify.
The entrance is located in the logical continuation of the pathway.
The opening of the door is automatic.
The staff sees the persons who arrive and can offer assistance.

Home

The staff sees the persons coming into the building and can assist them.
The reception is in a quiet environment.

Horizontal circulation

Circulation is free from obstacles.
The glass walls and doors are secured by a contrasting visual marking.
Circulation is free from obstacles.

The instructions are posted and the signage is being revised to include all the instructions in illustrated visuals.
Pictogram signage in main corridors.
Training for lifeguards and other staff, but awareness of disability in general (not necessarily hearing).

Strong points

Parking

The car park is freely accessible.

Entrance

The entrance is easy to find.
The building is easy to find.
The staff sees the persons who arrive and can offer assistance.
The opening hours are displayed next to the door.
The rates are displayed next to the door.

Home

The reception is open, well lit and allows lip reading.
The reception is easy to find and close to the entrance.
The institution can be contacted by email.
The rates are displayed in the reception.
The premises are easy to understand.

Wireless

It is possible to connect to the mobile networks, 3G or 4G.

Light

The lighting is sufficient and allows lip reading.

Adapted sanitary

It is possible to see whether a toilet is occupied or free.
The toilets are easy to find.

The instructions are posted and the signage is being revised to include all the instructions in illustrated visuals.
Pictogram signage in main corridors.
Training for lifeguards and other staff, but awareness of disability in general (not necessarily hearing).

Strong points

Parking

The car park is freely accessible.

Entrance

The entrance is easy to find.
The building is easy to find.
The staff sees the persons who arrive and can offer assistance.
The opening hours are displayed next to the door.
The rates are displayed next to the door.

Home

The reception is located in a quiet environment.
The reception is open, well lit and allows lip reading.
The reception is easy to find and close to the entrance.
The institution can be contacted by email.
The rates are displayed in the reception.
The premises are easy to understand.

Light

The lighting is sufficient and allows lip reading.

Adapted sanitary

It is possible to see whether a toilet is occupied or free.

Points of attention

Home

Depending on attendance, the reception can be very noisy.

Magnetic induction loop

There is no mobile induction loop.

Sensitive staff.
A simple, functional building, with staff to support you according to your needs.
Lockers in the logical direction of circulation, a simple, open environment for good perception of spaces. Please note : There is no specific “handicap logo” signage on the lockers.
The instructions are posted and the signage is currently being revised to include illustrated visual instructions (there are already some in the pool).