Welcome to Access-i

Pullman Brussels Centre Midi

The 4-star Pullman Brussels Centre Midi hotel was designed by the architect Jean-Philippe Nuel. It is located in the grounds of the Brussels Midi international train station. The historic heart of Brussels is just a few minutes walk away. The hotel is ideal for business and leisure, seminars or a weekend getaway. Public parking right in front of the hotel. Classic to Deluxe rooms.

The hotel is located in a modern, relatively accessible building with plans to further improve accessibility in the near future. The staff are trained, friendly and helpful. Breakfast is served as a buffet and staff can accompany and assist guests on request. There is a public pay car park, on-street parking and a drop-off point on request. For more information, please refer to the detailed information sheets for the special needs public.

Strong points

Staff
  • There is staff available to direct and guide.
  • The staff has received training for the reception of persons with special needs.
Safety
  • The structure of the location is simple and makes it possible to find the way and orient oneself easily.
Parking
  • It is possible to drop a person off near the entrance.
Identification
  • The building is easy to find.

General circulation in the hotel is easy. The lift cabin is 84cm wide. There are 7 PRM rooms. The entrance to the PRM room has a 1.8cm bevelled step in the direction of entry but not in the direction of exit. The PRM room is equipped with a walk-in shower, a shower seat with a single fixed grab bar on one side and a grab bar on the back. The entrance to the shower room has a 1.5cm drop. There is also an adapted toilet in the PRM room with a single grab bar.
There is on-street parking and private parking which is not managed by the hotel.

Strong points

Parking
  • It is possible to drop a person off near the entrance.
Access road from the street
  • All the transit areas are sufficiently large.
Entrance
  • The building is easy to identify.
Home
  • The payment device is easy to use.
  • The free space in front of the counter is sufficiently big.
  • The staff has received training for the reception of persons with special needs.
Horizontal circulation
  • The width of the hallways is sufficient.
Vertical circulation
  • The lift can be used in autonomy.
Adapted sanitary
  • The adapted toilet is easy to find.
  • There is an accessible sink in the adapted toilet.
Dining room
  • The width of circulations is sufficient.
  • The staff is available to help people sit at a table, choose, serve themselves, pay...
Room
  • There is a sufficiently large adapted room.
  • A switch and a socket are accessible from the bed.
  • The adapted room has a private shower room with an adapted toilet.
Shower room
  • The adapted shower is equipped with a seat.
  • The shower is a walk-in shower.
  • The sink is accessible and it is easy to use.

Points of attention

Vertical circulation
  • The width of the lift car measures less than 90 cm.

General circulation in the hotel is easy. There are 7 PRM rooms. The entrance to the PRM room has a 1.8cm bevelled step in the direction of entry but not in the direction of exit. The PRM room is equipped with a walk-in shower, a shower seat with a single fixed grab bar on one side and a grab bar on the back. The entrance to the shower room has a 1.5cm drop. There is also an adapted toilet in the PRM room with a single grab bar.
There is on-street parking and private parking which is not managed by the hotel.

Strong points

Parking
  • There is at least 1 parking space less than 100 metres from the entrance.
  • It is possible to drop a person off near the entrance.
Access road from the street
  • There are seats along the pathway.
Entrance
  • The staff sees the persons who arrive and can offer assistance.
  • The main entrance is accessible.
  • The opening of the door is automatic.
Home
  • Seats are available near the reception.
Horizontal circulation
  • There is no step to negotiate.
  • Circulation is easy everywhere.
  • There are seats along the pathway.
Vertical circulation
  • The staircases are equipped with handrails on both sides.
  • A lift serves all the floors open to the public.
  • There is a grab bar in the lift.
Adapted sanitary
  • There is a toilet with grab bars and it is easy to use.
  • There is a sink in the adapted toilet.
  • The adapted toilet is easy to find.
Dining room
  • The staff is available to help people sit at a table, choose, serve themselves, pay...
  • The width of circulations is sufficient.
Room
  • There are several sufficiently big rooms and they are accessible by lift.
Shower room
  • The adapted shower is equipped with a seat.
  • The shower is a walk-in shower.

Staff are available to accompany and assist customers. There is no voice synthesis inside the lift cabin.

Strong points

Guide dog
  • Assistance dogs are accepted.
Entrance
  • The opening of the door is automatic.
  • The entrance door is a revolving door but an alternative entrance exists.
  • The staff sees the persons who arrive and can offer assistance .
Home
  • The reception is located in front of the entrance.
  • The reception has no glass partition.
  • The staff sees the persons coming into the building and can assist them.
  • The reception is located in the logical continuation of the pathway.
  • The location is structured in a simple and intuitive way.
Vertical circulation
  • A lift serves all the floors open to the public.
  • The staircases have at least one handrail.
  • The staircases are secured by warning tiles.
Dining room
  • The staff is available to help people : sit at a table, choose, serve themselves, pay...
Room
  • The room number is embossed on the door.
  • The staff is available to guide to the room.
  • The staff is available to show the room and its equipment.

Points of attention

Access road from the street
  • The pedestrian crossings are not secured by tactile tiles.

The automatic doors and the glass walls of the entrance are not secured with glazing. Staff are available to accompany and assist customers. There is no voice synthesis inside the lift cabin.

Strong points

Entrance
  • The entrance is located in the logical continuation of the pathway.
  • The opening of the door is automatic.
  • The entrance door is a revolving door but an alternative entrance exists.
  • The staff sees the persons who arrive and can offer assistance.
Home
  • The staff sees the persons coming into the building and can assist them.
  • The reception is located in front of the entrance.
  • The reception is located in the logical continuation of the pathway.
Horizontal circulation
  • The contrast between the floor and the walls facilitates circulation.
Vertical circulation
  • The lift can be used in autonomy or staff is available to help.
  • The floor numbers are clearly indicated at each landing.
Dining room
  • The staff is available to help people sit at a table, choose from the menu, serve themselves, pay...
Room
  • The staff is available to guide to the room.
  • The staff is available to show the room and its equipment.

Points of attention

Access road from the street
  • The pedestrian crossings are not secured by tactile tiles.
Room
  • The room door does not contrast with its environment .
  • The room number is not in a colour contrasting with its environment.

The building is not complex and the services are easy to use. There is Wi-Fi available. The meeting rooms and the restaurant room have several round tables where several people can sit and sign.

Strong points

Entrance
  • The entrance is easy to find.
  • The building is easy to find.
  • The staff sees the persons who arrive and can offer assistance.
Home
  • The reception is open, well lit and allows lip reading.
  • The reception is easy to find and close to the entrance.
  • The institution can be contacted by fax.
  • The institution can be contacted by email.
  • The rates are displayed in the reception.
  • The premises are easy to understand.
Wireless
  • It is possible to connect to the mobile networks, 3G or 4G.
  • Wi-Fi is free and available anywhere in the building.
Vertical circulation
  • The floors of the building are well marked.
  • There is a visual display of the floors in the lift.
Light
  • The lighting is sufficient and allows lip reading.
Adapted sanitary
  • The toilets are easy to find.
Dining room
  • There are round or oval tables for X persons.
  • The lighting is sufficient and allows lip reading.
Room
  • The staff is available to show the room and its equipment.

Points of attention

Home
  • There is no staff member practicing sign language.
  • There is no information available in sign language.
Adapted sanitary
  • It is impossible to see whether a toilet is occupied or free.
Dining room
  • The menus and cards are presented in a classical fashion.
Room
  • There is no room equipped with an adapted fire alarm system (light or vibration).
  • There no room equipped with an adapted doorbell (light or vibration).

The building is not complex and the services are easy to use.
The noise environment is relatively quiet, although this can sometimes change when large groups of customers arrive or leave at the same time.

Strong points

Entrance
  • The entrance is easy to find.
  • The building is easy to find.
  • The staff sees the persons who arrive and can offer assistance.
Home
  • The reception is open, well lit and allows lip reading.
  • The reception is easy to find and close to the entrance.
  • The institution can be contacted by email.
  • The rates are displayed in the reception.
  • The premises are easy to understand.
Vertical circulation
  • The floors of the building are well marked.
  • There is a visual display of the floors in the lift.
Light
  • The lighting is sufficient and allows lip reading.
Dining room
  • The lighting is sufficient and allows lip reading.
Room
  • The staff is available to show the room and its equipment.

Points of attention

Magnetic induction loop
  • There is no mobile induction loop.
Adapted sanitary
  • It is impossible to see whether a toilet is occupied or free.
Room
  • There is no room equipped with an adapted fire alarm system (light or vibration).

The hotel building is easily recognisable thanks to the name of the hotel: Pullman, written in large letters on the facade. Getting around inside the building is easy. If needed, the staff is trained in reception and will gladly help you. The sound environment is relatively quiet, although this can sometimes change when large groups of guests arrive or leave at the same time.

Strong points

Entrance
  • The entrance is easy to find.
  • The building is easy to find.
  • There is a doorbell near the door.
  • The staff sees the persons who arrive and can offer assistance.
  • The entrance door is a revolving door, but there is another possible entrance.
Home
  • The reception is easy to find and close to the entrance.
  • It is possible to pay in cash (coins and notes).
  • The staff has received training for the reception of persons with special needs.
Vertical circulation
  • The floors of the building are well marked.
  • The lift is easy to use or staff is available to help.
  • There is an visual announcement in the lift.
  • The staff has received training for the reception of persons with special needs.
Horizontal circulation
  • The location is well lit.
Adapted sanitary
  • The toilets are easy to find.
Dining room
  • It is possible to pay in cash (coins and notes).
  • The staff is available to help people: sit at a table, choose in the menu, serve themselves, pay...
Room
  • The staff is available to show the room and its equipment.

Points of attention

Home
  • Sometimes, the reception is very noisy.
Dining room
  • The menus and cards are presented in a classical fashion.
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