Welcome to Access-i

Radisson Collection Grand Place Brussels

At the confluence of Belgian cultural highlights and contemporary European influences, step into a hotel that reflects the cosmopolitan spirit of Brussels.

Famous for its seven-storey glass atrium, the five-star hotel is distinguished by its extraordinary post-modernist architecture, which you can admire as you board one of our panoramic lifts. Recently redesigned by the renowned architect Rafael de la Hoz, the interiors of the Radisson Collection Hotel, Grand Place Brussels combine elegance and comfort. 

The Radisson Collection Hotel, Grand Place Brussels has 282 rooms, recently redesigned and upgraded, designed with your comfort in mind. The unique design, comfortable bed, free unlimited Wi-Fi, free access to the fitness centre and numerous in-room amenities will meet your every need.

  • Only the hotel is the subject of the building analysis.
  • Two restaurants on the ground floor are available to the public. 
  • The first floor is used for meetings, seminars, professional salons, etc. 
  • A collective pay car park with a barrier is available in the basement, but there are no spaces reserved for disabled people.
  • Guests who have a badge on arrival can enter the hotel independently at night.
  • Each client can have an alarm bracelet, in case of fall, connected to the reception

Strong points

Staff
  • There is staff available to help negotiate obstacles.
  • There is staff available to direct and guide.
Parking
  • It is possible to drop a person off near the entrance.
Identification
  • The building is easy to find.

Points of attention

Safety
  • The location is complex and the signage is insufficient for orientation.
  • There is no specific map available (indicating the accessible pathways and equipment).
Field of analysis
  • The restaurant has not been analysed.
  • The hotel has adapted rooms large enough to accommodate a wheelchair user.
  • The bathroom facilities in the room are equipped with a walk-in shower, toilet and washbasin, but none of them has a sufficient transfer area.  A pull cord alarm is available at reception on request 
  • A wrist alarm is available at reception on request
  • Breakfast is served in the Asian restaurant on the ground floor as the main restaurant is downstairs (4 steps). 
  • A fully independent adapted toilet is available on the 1st floor

Strong points

Parking
  • It is possible to drop a person off near the entrance.
Access road from the street
  • Most of the transit areas are sufficiently large.
Entrance
  • The building is easy to identify.
  • The entrance is easy to identify.
  • The main entrance is accessible.
  • There is no step in the entrance.
  • The opening of the door is automatic.
  • The passage width of the door measures at least 85 cm.
  • The door can be crossed in autonomy.
Home
  • There is a mobile payment device.
Horizontal circulation
  • There is no step to negotiate.
  • The floor is hard.
  • The width of the hallways is sufficient.
  • Most of the transit areas are sufficiently large.
Vertical circulation
  • A sufficiently large lift serves all the floors open to the public.
Adapted sanitary
  • The adapted toilet is easy to find.
  • The passage width of the door measures at least 85 cm.
Dining room
  • Some tables allow a correct positioning in a wheelchair.
  • The width of circulations is sufficient.
  • Service is provided at the table by the staff.
  • The staff is available to help people sit at a table, choose, serve themselves, pay...
Room
  • There is a sufficiently large adapted room.
  • A switch and a socket are accessible from the bed.
  • The passage width of the doors measures at least 85 cm.
  • The lighting is sufficient.

Points of attention

Parking
  • There are no reserved parking spaces.
Entrance
  • The entrance device is inaccessible.
  • The access path has a super-elevation.
Home
  • The counter is too high.
  • The lighting is not sufficient.
Dining room
  • The buffet does not allow self-service.
Room
  • The access to the adapted room is not easy.
  • The bed is too high (higher than 53 cm).
  • Help is needed to open the door.
Shower room
  • The shower room is not properly equipped.
  • There is no adapted toilet.
  • The space around the toilet is too small.
  • The hotel has adapted rooms large enough to accommodate a wheelchair user.
  • The bathroom facilities in the room are equipped with a walk-in shower, toilet and washbasin, but none of them has a sufficient transfer area.
  • The guest has access to both restaurants. The Eneco Basque is accessible by 4 steps with handrails
  • A fully independent adapted toilet is available on the 1st floor

Strong points

Access road from the street
  • The floor is regular and free of obstacles.
Entrance
  • The entrance is easy to identify.
  • There is a doorbell at the entrance that allows asking for help.
  • The building is easy to identify.
  • The main entrance is accessible.
  • The passage width of the door measures at least 85 cm.
  • The lighting is sufficient.
Home
  • The reception is easy to find and close to the entrance.
  • Wheelchairs are available.
Wainting room
  • There are seats.
Horizontal circulation
  • There are a few steps, equipped with a handrail, to negotiate.
Vertical circulation
  • A lift serves all the floors open to the public.
  • There is a grab bar in the lift.
  • The passage width of the doors measures at least 85 cm.
  • The lighting is sufficient.
Adapted sanitary
  • There is a toilet with grab bars and it is easy to use.
  • The passage width of the doors measures at least 85 cm.
Dining room
  • The staff is available to help people sit at a table, choose, serve themselves, pay...
  • The width of circulations is sufficient.
  • The lighting is sufficient.
Room
  • There is a sufficiently big room and it is accessible by lift.
  • The passage width of the doors measures at least 85 cm.
  • The lighting is sufficient.
Shower room
  • The adapted shower is equipped with a seat.
  • The shower is a walk-in shower.
  • There is a toilet with grab bars and it is easy to use.
  • The passage width of the doors measures at least 85 cm.
  • The lighting is sufficient.

Points of attention

Parking
  • The parking spaces are located further than 100 metres from the entrance.
Access road from the car park
  • There are no seats along the pathway.
Access road from the street
  • There are no seats along the pathway.
Dining room
  • There are more than 2 steps to negotiate.
  • Breakfast is served as a buffet but staff are available to help.
  • In the restaurants, table service is provided. 
  • The lift is usable with a badge and does not have a voice synthesizer
  • The guest can enter the hotel at night with a badge received at the reception

Strong points

Entrance
  • The opening of the door is automatic.
  • The doors can be easily crossed in autonomy.
Home
  • The reception has no glass partition.
  • The staff sees the persons coming into the building and can assist them.
Horizontal circulation
  • Circulation is free from obstacles.
Vertical circulation
  • A lift serves all the floors open to the public.
Dining room
  • The staff is available to help people : sit at a table, choose, serve themselves, pay...
Room
  • The room number is embossed next to the door.
  • The staff is available to guide to the room.
  • The staff is available to show the room and its equipment.

Points of attention

Access road from the car park
  • There are no guide-lines in the large pathways.
  • The pedestrian crossings are not secured by tactile tiles.
Access road from the street
  • There are no guide-lines.
  • The pedestrian crossings are not secured by tactile tiles.
Entrance
  • There is no device allowing the identification of the entrance.
  • The staff does not see the persons who arrive and can‘t offer assistance.
Home
  • The reception is hard to find.
  • The reception is not located in the logical continuation of the pathway.
Vertical circulation
  • The staircases are not secured by warning tiles at their top.
Dining room
  • The catering is buffet-style.
  • Breakfast is served as a buffet but staff are available to help.
  • In the restaurants, table service is provided. 
  • The front of the hotel is equipped with round studs on the floor to protect the windows.
  • The lift is usable with a badge and does not have a voice synthesizer
  • The guest can enter the hotel at night with a badge received at the reception

Strong points

Entrance
  • The opening of the door is automatic.
  • There is a doorbell at the entrance that allows asking for help.
Horizontal circulation
  • Circulation is free from obstacles.
Vertical circulation
  • A lift serves all the floors.
  • The lift can be used in autonomy or staff is available to help.
  • The floor numbers are clearly indicated at each landing.
Room
  • The staff is available to guide to the room.
  • The staff is available to show the room and its equipment.

Points of attention

Access road from the car park
  • There are no natural or artificial guide-lines.
  • The staircases are not secured.
Access road from the street
  • There are no guide-lines.
  • There are dangerous objects in the pathway.
  • The pedestrian crossings are not secured by tactile tiles.
Entrance
  • There is no device allowing the identification of the entrance.
  • The staff does not see the persons who arrive and can‘t offer assistance.
Home
  • There is no reference person to welcome and accompany the persons with special needs.
  • The staff does not see the persons coming into the building and cannot assist them.
  • The reception is hard to find.
  • The reception is not located in the logical continuation of the pathway.
  • The visual information is not backed up by a voice announcement.
Horizontal circulation
  • The glass walls and doors are not secured by a contrasting visual marking.
  • There are no guide-lines in contrasting colour facilitating circulation.
  • The lack of contrast between the floor and the walls makes it difficult to circulate.
Vertical circulation
  • The stair steps are not contrasting.
  • The staircases include a non-secure handrail.
Room
  • The room door does not contrast with its environment .
  • The room number is not in a colour contrasting with its environment.

No staff members are trained in sign language

Strong points

Entrance
  • The entrance is easy to find.
  • The building is easy to find.
  • The staff sees the persons who arrive and can offer assistance.
Home
  • The reception is easy to find and close to the entrance.
  • The institution can be contacted in writing: text or email.
  • The institution can be contacted by fax.
Wireless
  • It is possible to connect to the mobile networks, 3G or 4G.
  • Wi-Fi is available upon request.
Vertical circulation
  • The floors of the building are well marked.
  • There is a visual display of the floors in the lift.
Adapted sanitary
  • It is possible to see whether a toilet is occupied or free.
Dining room
  • There are round or oval tables for X persons.
  • The lighting is sufficient and allows lip reading.
  • The catering is buffet-style.
Room
  • The staff is available to show the room and its equipment.
  • There is at least one room equipped with adapted fire alarm system and doorbell (light or vibration).
  • The lighting is sufficient.
  • Drapes or blinds allow the dimming of the light.
  • The structure of the location is simple and makes it possible to find the way and orient oneself easily.

Points of attention

Parking
  • There is an access gate to the car park and no staff on hand.
Home
  • The is no mobile number under which to contact the institution.
  • There is no staff member practicing sign language.
  • There is no information available in sign language.
  • The rates are not displayed in the reception.
Light
  • Badly lit areas make lip reading difficult.
Adapted sanitary
  • The toilets are hard to find.
Dining room
  • The menus and cards are presented in a classical fashion.

No staff members are trained in sign language

Strong points

Entrance
  • The entrance is easy to find.
  • The building is easy to find.
  • The staff sees the persons who arrive and can offer assistance.
Home
  • The reception is open, well lit and allows lip reading.
  • The reception is easy to find and close to the entrance.
  • The institution can be contacted by fax.
  • The institution can be contacted by email.
  • The premises are easy to understand.
Vertical circulation
  • The floors of the building are well marked.
  • There is a visual display of the floors in the lift.
Adapted sanitary
  • It is possible to see whether a toilet is occupied or free.
Room
  • The staff is available to show the room and its equipment.
  • There is at least one room equipped with adapted fire alarm system and doorbell (light or vibration).
  • Drapes or blinds allow the dimming of the light.

Points of attention

Parking
  • There is an access gate to the car park and no staff on hand.
Home
  • Depending on attendance, the reception can be very noisy.
  • The is no mobile number under which to contact the institution.
  • The rates are not displayed in the reception.
Magnetic induction loop
  • There is no mobile induction loop.
Light
  • Badly lit areas make lip reading difficult .
Dining room
  • Depending on attendance, there can be a lot of noise.
  • The half-circle glass seat can be visually distracting. No voice synthesizer
  • Some room corridors can be dark.

Strong points

Entrance
  • The entrance is easy to find.
  • The building is easy to find.
  • The staff sees the persons who arrive and can offer assistance.
Home
  • The reception is easy to find and close to the entrance.
  • It is possible to pay in cash (coins and notes).
Vertical circulation
  • The floors of the building are well marked.
  • The lift is easy to use or staff is available to help.
  • There is an visual announcement in the lift.
Horizontal circulation
  • The location is calm.
Dining room
  • The catering is buffet-style.
  • It is possible to pay in cash (coins and notes).
  • The location is well lit.
  • The staff is available to help people: sit at a table, choose in the menu, serve themselves, pay...
Room
  • The staff is available to show the room and its equipment.

Points of attention

Home
  • Sometimes, the reception is very noisy.
Vertical circulation
  • The stair steps are not contrasting.
  • The staircases include a non-secure handrail.
Adapted sanitary
  • The toilets are hard to find.
Dining room
  • The menus and cards are presented in a classical fashion.
Access-i vous informe sur l'accessibilité de ce lieu, de par les données relevées sur place, à un instant T. Les modifications éventuelles après la visite d'Access-i relèvent de la responsabilité du gestionnaire.