Welcome to Access-i

Tour & Taxis – Maison de la Poste

Support :

The project to audit and certify 12 VENUES infrastructures was made possible by the valuable support of :

                

Please note :
This certification applies only to the building and not to any future events that may take place there.
During events, the layout of the premises may change, which would alter the accessibility. The responsibility for this change would then lie with the event organiser.
Moreover, the certification visit only concerned the public part of the building and not the rented parts.

Description of the PLACE :

With its 15 rooms for 2 to 600 participants, the Maison de la Poste bears witness to Brussels' redeveloped industrial heritage. Renovated in 2019 to the latest standards, the venue meets all your requirements in terms of space, comfort, equipment and security. At the heart of everything we do, we apply three principles that reflect our culture: bring together, glocal & sustainable

Adjacent event venues for large-scale events.
The entire Tour & Taxis site offers 25 high-quality event spaces adjacent to the Maison de la Poste - each with a different ambience, for 2 to 15,000 guests, from small-scale dinners to large-scale conferences and exhibitions.

Number of event halls: 15
Maximum capacity (theatre): 600 persons
Maximum capacity for a single event: 600 persons
Largest room (in square metres): 800 sq. m.

Strong points

Staff
  • A reference person is present to welcome and accompany the persons with special needs.
Safety
  • The structure of the location is simple and makes it possible to find the way and orient oneself easily.
Parking
  • It is possible to drop a person off near the entrance.
Identification
  • The building is easy to find.

The car park has a paved floor.

There are adapted sanitary facilities on each floor. But it is not indicated on the floors. The toilets are placed too low (42-43 cm from the ground). The transfer zones are too narrow (90 cm instead of 110 cm). And there is no 50 cm space at the door in the toilets.

Strong points

Parking
  • There is at least 1 reserved parking space less than 100 metres from the entrance.
  • It is possible to drop a person off near the entrance.
Access road from the car park
  • All the transit areas are sufficiently large.
  • There is no step to negotiate.
  • The lighting is sufficient and continuous.
  • The signage makes it possible to find the way and orient oneself easily.
Access road from the street
  • Most of the transit areas are sufficiently large.
  • There is no step to negotiate.
  • The lighting is sufficient and continuous.
  • The signage makes it possible to find the way and orient oneself easily.
Entrance
  • The building is easy to identify.
  • The entrance is easy to identify.
  • The staff sees the persons who arrive and can offer assistance.
  • The passage width of the door measures at least 85 cm.
  • There is a ramp that is difficult to negotiate but the staff is available to help.
Home
  • The free space in front of the counter is sufficiently big.
  • A reference person is present to welcome and accompany the persons with special needs.
Horizontal circulation
  • The floor is hard.
  • The floor is regular .
  • The width of the hallways is sufficient.
  • All the transit areas are sufficiently large.
  • The passage width of the doors measures at least 85 cm.
  • The doors can be easily crossed in autonomy.
  • Some tables allow a correct positioning in a wheelchair.
  • The lighting is sufficient and continuous.
  • The structure of the location is simple and makes it possible to find the way and orient oneself easily.
Vertical circulation
  • There is a lift.
  • A sufficiently large lift serves all the floors open to the public.
  • The lift can be used in autonomy.
Adapted sanitary
  • The adapted toilet is easy to find.
  • There is an accessible sink in the adapted toilet.
  • The sink is accessible and it is easy to use.
Theater/Cinema
  • It is possible to move to a seat while keeping one‘s wheelchair nearby.
  • The person can be accompanied by at least one person when they are in a reserved space / There is at least one regular seat for a companion next to the reserved seat.

Points of attention

Parking
  • The reserved parking spaces are not properly indicated.
  • The surface of the parking space is not adapted.
Access road from the car park
  • The floor is hardly passable.
Access road from the street
  • The floor is irregular.
Adapted sanitary
  • There is an adapted toilet, but it is difficult to use.
  • The space around the toilet seat is too small.
Theater/Cinema
  • The theatre offers reserved spaces, but they do not offer a good visual comfort.

The car park has a paved floor.

There are adapted sanitary facilities on each floor. But it is not indicated on the floors. The toilets are placed too low (42-43 cm from the ground). The transfer zones are too narrow (90 cm instead of 110 cm). And there is no 50 cm space at the door in the toilets.

Strong points

Parking
  • There is at least 1 reserved parking space less than 100 metres from the entrance.
Access road from the car park
  • All the transit areas are sufficiently large.
  • There is no step to negotiate.
Access road from the street
  • All the transit areas are sufficiently large.
Entrance
  • The entrance is easy to identify.
  • The staff sees the persons who arrive and can offer assistance.
  • The building is easy to identify.
  • There is no step in the entrance.
  • The passage width of the door measures at least 85 cm.
  • Ramp or staircase: you have the choice.
  • The lighting is sufficient and continuous.
  • The signage makes it possible to find the way and orient oneself easily.
Home
  • Seats are available near the reception.
Horizontal circulation
  • There is no step to negotiate.
  • Circulation is easy everywhere.
  • The floor is hard.
  • The floor is regular and free of obstacles.
  • The width of the hallways is sufficient.
  • All the transit areas are sufficiently large.
  • There are seats along the pathway.
  • The passage width of the doors measures at least 85 cm.
  • The doors can be easily crossed in autonomy.
  • The lighting is sufficient and continuous.
  • The structure of the location is simple and makes it possible to find the way and orient oneself easily.
Vertical circulation
  • There is a lift.
  • A lift serves all the floors open to the public.
  • There is a grab bar in the lift.
Adapted sanitary
  • There is a toilet with grab bars and it is easy to use.
  • There is a sink in the adapted toilet.
  • The adapted toilet is easy to find.

Points of attention

Parking
  • The reserved parking spaces are not properly indicated.
  • The surface of the parking space is not ideal.
Access road from the car park
  • There are no seats along the pathway.
  • The floor is hardly passable.
Access road from the street
  • There are no seats along the pathway.
  • The floor is irregular.
Vertical circulation
  • There is a handrail on one side of the staircases only.
Adapted sanitary
  • The toilet is not properly signalled.

Please note that there are bollards at the entrance to the Gare Maritime when you pass the large entrance door on Rue Picard.

The lift has no voice synthesis.

The handrails on the stairs do not project more than 40 cm from the top of the steps. 

Strong points

Access road from the street
  • Guide-lines facilitate circulation .
Guide dog
  • Assistance dogs are accepted.
Entrance
  • The staff sees the persons who arrive and can offer assistance .
Home
  • The reception is located in front of the entrance.
  • The reception is in a quiet environment.
  • The reception has no glass partition.
  • The staff sees the persons coming into the building and can assist them.
  • The location is structured in a simple and intuitive way.
  • A reference person is present to welcome and accompany the persons with special needs.
Horizontal circulation
  • Circulation is free from obstacles.
  • The location is structured in a simple and intuitive way.
Vertical circulation
  • A lift serves all the floors open to the public.
  • The staircases have at least one handrail.
Theater/Cinema
  • The staff is available to help people settle in the room.

Points of attention

Access road from the car park
  • The car park must be crossed in order to reach the entrance.
Entrance
  • The entrance is hard to find.
  • There is at least one non-secured ramp in the logical pathway.
Vertical circulation
  • The staircases are not secured by warning tiles at their top.

Attention: there are non-contrasting studs at the entrance of the Maritime Station when you go through the large entrance door of Rue Picard.


The lift has no voice synthesis.

The handrails on the stairs do not project more than 40 cm from the top of the steps. 

Strong points

Access road from the car park
  • Natural or artificial guide-lines facilitate circulation.
Access road from the street
  • Guide-lines facilitate circulation.
Entrance
  • The entrance is easy to identify.
  • The staff sees the persons who arrive and can offer assistance.
  • The door contrasts with its environment.
  • The lighting is sufficient and continuous.
  • The signage makes it possible to find the way and orient oneself easily.
Home
  • A reference person is present to welcome the persons with special needs.
  • The staff sees the persons coming into the building and can assist them.
  • The reception is located in front of the entrance.
  • The reception is in a quiet environment.
Horizontal circulation
  • The furniture contrasts with its environment.
  • The contrast between the floor and the walls facilitates circulation.
Vertical circulation
  • A lift serves all the floors.
  • The lift can be used in autonomy or staff is available to help.
  • The lighting is sufficient and continuous in the staircases.
  • The staircases are equipped with at least one secure handrail.
  • The floor numbers are clearly indicated at each landing.
Theater/Cinema
  • The lighting of the steps is not blinding.
  • The staff is available to help people settle in the room.

Points of attention

Horizontal circulation
  • The glass walls and doors are not secured by a contrasting visual marking.
  • The doors do not contrast with their environment.
Vertical circulation
  • The stair steps are not contrasting.

Strong points

Parking
  • The car park is freely accessible.
  • The lighting is sufficient and continuous.
  • The signage makes it possible to find the way and orient oneself easily.
Entrance
  • The entrance is easy to find.
  • The building is easy to find.
  • The staff sees the persons who arrive and can offer assistance.
  • The lighting is sufficient and continuous.
Home
  • The reception is open, well lit and allows lip reading.
  • The reception is easy to find and close to the entrance.
  • The institution can be contacted in writing: text or email.
  • The premises are easy to understand.
Wireless
  • Wi-Fi is free and available anywhere in the building.
Vertical circulation
  • The floors of the building are well marked.
  • There is a visual display of the floors in the lift.
Light
  • The lighting is sufficient and allows lip reading.
Adapted sanitary
  • It is possible to see whether a toilet is occupied or free.
  • The toilets are easy to find.
Theater/Cinema
  • The lighting is sufficient and continuous during the arrival et exit.

Points of attention

Home
  • There is no staff member practicing sign language.
  • There is no information available in sign language.

Strong points

Parking
  • The car park is freely accessible.
  • The lighting is sufficient and continuous.
  • The signage makes it possible to find the way and orient oneself easily.
Entrance
  • The entrance is easy to find.
  • The building is easy to find.
  • The staff sees the persons who arrive and can offer assistance.
  • The lighting is sufficient and continuous.
Home
  • The reception is located in a quiet environment.
  • The reception is open, well lit and allows lip reading.
  • The reception is easy to find and close to the entrance.
  • The institution can be contacted in writing: text or email.
  • The premises are easy to understand.
Vertical circulation
  • The floors of the building are well marked.
  • There is a visual display of the floors in the lift.
Light
  • The lighting is sufficient and allows lip reading.
Adapted sanitary
  • It is possible to see whether a toilet is occupied or free.
Theater/Cinema
  • The lighting is sufficient and continuous during the arrival et exit.

Points of attention

Magnetic induction loop
  • There is no mobile induction loop.
Theater/Cinema
  • There is no mobile induction loop available.

Strong points

Entrance
  • The entrance is easy to find.
  • The building is easy to find.
  • The staff sees the persons who arrive and can offer assistance.
Home
  • The reception is calm.
  • The reception is easy to find and close to the entrance.
  • The signage makes it possible to find the way and orient oneself easily.
  • A reference person is present to welcome and accompany the persons with special needs.
Vertical circulation
  • The floors of the building are well marked.
  • The lift is easy to use or staff is available to help.
  • There is an visual announcement in the lift.
  • The lighting is sufficient and continuous in the staircases.
  • The staircases are equipped with at least one secure handrail.
  • The signage makes it possible to find the way and orient oneself easily.
  • A reference person is present to welcome and accompany the persons with special needs.
Horizontal circulation
  • The location is calm and well lit.
Adapted sanitary
  • The toilets are easy to find.

Points of attention

Entrance
  • There is no doorbell.
Vertical circulation
  • The stair steps are not contrasting.
Access-i vous informe sur l'accessibilité de ce lieu, de par les données relevées sur place, à un instant T. Les modifications éventuelles après la visite d'Access-i relèvent de la responsabilité du gestionnaire.