The EGG

Support :

The project to audit and certify 12 VENUES infrastructures was made possible by the valuable support of :

Please note :
This certification only concerns the building and not future events that may take place in it.
During events, the layout of the premises may change, resulting in a change in accessibility. The responsibility for this change would then lie with the event organiser.
Furthermore, the certification visit only concerned the public part of the building and not the rented parts.

Description of the VENUE :

The main function studied for the audit includes the riverside, the aquarium, the Great Hall and the auditorium. The workrooms in the riverside, the mezzanine and the terrace are included as ancillary functions.

The venue has lockers with keys in its reception area where you can recharge your mobile phone during the event (different cables are available)

Strong points

Staff

There is staff available to help negotiate obstacles.
There is staff available to direct and guide.

Parking

It is possible to drop a person off near the entrance.

Identification

The building is easy to find.

Points of attention

Staff

There is no reference person to welcome and accompany the persons with special needs.

Safety

The signage is insufficient for orientation.
The location is complex and there is no adapted map available.
There is no specific map available (indicating the accessible pathways and equipment).

The main entrance is not accessible (11cm bevelled step), you have to use an alternative entrance via the building's car park. This entrance is not indicated and is not visible from the road. The entrance device (barrier) to the car park is too high.
Access to the mezzanine and the restaurant terrace is only accessible by stairs.
In the riverside, in the centre of the room, there is a gutter that can be filled with water (25cm deep and 60cm wide), this space can be filled during events.
In the riverside, there are adjoining work rooms, the rooms (R2, R4, R5, R6) have a clear passage of less than 80cm.
The reserved spaces in the auditorium are not marked on the floor.
The entrance to the aquarium is either on the same level as the main hall or with an 11cm step.
The PRM toilet is accessible with a ramp to compensate for a step, in front of the door the landing is 90x1.50. In the toilet there is no sufficient turning area.

Strong points

Parking

There is at least 1 reserved parking space less than 100 metres from the entrance.
The reserved parking spaces are properly indicated.
It is possible to drop a person off near the entrance.

Access road from the car park

All the transit areas are sufficiently large.

Access road from the street

All the transit areas are sufficiently large.

Entrance

The building is easy to identify.
The entrance is easy to identify.
The alternative entrance is opened upon request.

Home

The payment device is easy to use.
The free space in front of the counter is sufficiently big.

Horizontal circulation

There is no step to negotiate.
The floor is hard.
The floor is regular and free of obstacles.
All the transit areas are sufficiently large.

Adapted sanitary

The adapted toilet is easy to find.
There is an accessible sink in the adapted toilet.
The sink is accessible and it is easy to use.

Dining room

The width of circulations is sufficient.

Theater/Cinema

The theatre has reserved spaces that offer a good visual comfort.

Points of attention

Access road from the car park

The floor is irregular.

Entrance

The main entrance is not accessible and the alternative entrance is hard to find.
The staff does not see the persons who arrive.

Home

The counter is too high.

Vertical circulation

There is no lift.

Adapted sanitary

There is an adapted toilet, but it is difficult to access.

Theater/Cinema

It is not possible to move to a seat located right beside a reserved space.

The main entrance has a bevelled step of 11cm.
The seats in the reception area are very low (between 33 and 43cm).
In the riverside, in the centre of the room, there is a channel that can be filled with water (25cm deep and 60cm wide), this space can be filled in for events.
In the auditorium, the steps are not secured, only the first step is contrasted.
The entrance to the aquarium is either on the same level from the main hall or with an 11cm step.
The stairs to the mezzanine are not safe. The handrails do not protrude, it is made of glass and lit from the floor.
In the mezzanine, there are many insulated steps of more than 18cm.
The access to the terrace is also with a step of more than 18cm.

Strong points

Parking

There is at least 1 parking space less than 100 metres from the entrance.
It is possible to drop a person off near the entrance.

Access road from the car park

All the transit areas are sufficiently large.
The floor is regular and free of obstacles.
The floor is hard.

Entrance

The entrance is easy to identify.
The building is easy to identify.
There is a step lower than 18 cm in the entrance.

Home

Seats are available near the reception.

Horizontal circulation

Circulation is easy almost everywhere.
The floor is hard.
The floor is regular and free of obstacles.
The width of the hallways is sufficient.
All the transit areas are sufficiently large.

Adapted sanitary

There is a toilet with grab bars and it is easy to use.
There is a sink in the adapted toilet.
The adapted toilet is easy to find.

Dining room

The width of circulations is sufficient.
There is no step to negotiate.

Points of attention

Access road from the car park

There are no seats along the pathway.

Entrance

There is no doorbell at the entrance and the staff does not see the persons wanting to enter.

Horizontal circulation

There are some steps without handrail.

Vertical circulation

There is no lift.

The main entrance has a bevelled step of 11cm.
The front door is always open and is offset to the pavement.
In the riverside, in the centre of the room, there is a channel that can be filled with water (25cm deep and 60cm wide). This space can be filled in for events.
The pathway between the Great Hall and the reception area is obstructed by protruding stairs.
The entrance to the aquarium is either level from the Great Hall or with an 11cm step.
The stairs to the mezzanine are not safe. The handrails do not protrude, it is made of glass and lit from the floor.
In the mezzanine, there are many insulated steps of more than 18cm.
Access to the terrace is also with a step of more than 18cm.

Strong points

Guide dog

Assistance dogs are accepted.

Entrance

The entrance is easy to identify.

Home

The reception is located in front of the entrance.
The staff sees the persons coming into the building and can assist them.
The reception is in a quiet environment.

Horizontal circulation

Circulation is free from obstacles.

Vertical circulation

The staircases have at least one handrail.

Theater/Cinema

The staff is available to help people settle in the room.

Points of attention

Access road from the car park

The pedestrian crossings are not secured by tactile tiles.

Entrance

The staff does not see the persons who arrive and can‘t offer assistance.

Horizontal circulation

There are no guide-lines in the large pathways.
There is at least one non-secured step in the logical pathway.

Vertical circulation

There is no lift.
The staircases are not secured by warning tiles at their top.

The main entrance has a bevelled step of 11cm.
The entrance door is always open and is set back on the pavement. There is an airlock with unsecured glass doors.
In the riverside, in the centre of the room, there is a gutter that can be filled with water (25cm deep and 60cm wide). This space can be filled during events. Along the brick wall there are also areas filled with pebbles.
The pathway between the Great Hall and the reception area is obstructed by projecting stairs.
The entrance to the aquarium is either level from the Great Hall or with an 11cm step.
The stairs to the mezzanine are not safe. The handrails do not protrude, it is made of glass and lit from the floor.
In the mezzanine, there are many insulated steps of more than 18cm.
Access to the terrace is also with a step of more than 18cm.
The lighting is irregular and sometimes blinding, and creates light/reflection effects with the floor.

The doors to the toilets are painted in grey frescoes, the door handles blend in with the fresco. It is difficult to distinguish the doors.
The building is exited through two unsecured glass doors.

Strong points

Entrance

The entrance is easy to identify.

Home

The staff sees the persons coming into the building and can assist them.

Vertical circulation

The staircases are equipped with at least one secure handrail.

Theater/Cinema

The staff is available to help people settle in the room.

Points of attention

Home

There is no reference person to welcome and accompany the persons with special needs.
Reflections or backlighting can impair vision.

Horizontal circulation

The lack of contrast between the floor and the walls makes it difficult to circulate.
The floor covering is blinding in a part of the pathway.
The lighting is not continuous.
Reflections or backlighting can impair vision.

Vertical circulation

There is no lift.
The stair steps are not contrasting.
The staircases are not secure.

Theater/Cinema

The steps are not secured.

If parking is possible in the staff car park, the car park is equipped with a barrier, there are no staff nearby. Otherwise, parking is possible on the road.
The lighting is irregular and sometimes blinding, and creates plays of light/reflections with the ground.
Signage is incomplete.

Strong points

Entrance

The entrance is easy to find.
The building is easy to find.

Home

The reception is easy to find and close to the entrance.

Wireless

It is possible to connect to the mobile networks, 3G or 4G.
Wi-Fi is free and available anywhere in the building.

Adapted sanitary

It is possible to see whether a toilet is occupied or free.
The toilets are easy to find.

Dining room

The lighting is sufficient and allows lip reading.

Points of attention

Entrance

The staff does not see the persons who arrive.

Home

The reception has a glass partition or is badly lit and does not allow lip reading.

Light

Badly lit areas make lip reading difficult.

Dining room

The menus and cards are presented in a classical fashion.

If parking is possible in the staff car park, the car park is equipped with a barrier, there are no staff nearby. Otherwise, parking is possible on the road.
The lighting is irregular and sometimes blinding, and creates plays of light/reflections with the ground.
The counter is glazed and there is no Magnetic Induction Loop or sound amplification available.
Signage is incomplete.

Strong points

Parking

The car park is freely accessible.

Entrance

The entrance is easy to find.
The building is easy to find.

Home

The reception is located in a quiet environment.
The reception is easy to find and close to the entrance.

Adapted sanitary

It is possible to see whether a toilet is occupied or free.

Dining room

The lighting is sufficient and allows lip reading.

Points of attention

Home

Depending on attendance, the reception can be very noisy.
The counter has a glass partition and there is no induction loop.
The counter has a glass partition or is badly lit and does not allow lip reading.

Magnetic induction loop

There is no mobile induction loop.

Light

Badly lit areas make lip reading difficult .

Dining room

Depending on attendance, there can be a lot of noise.

Theater/Cinema

There is no mobile induction loop available.

If parking is possible in the staff car park, the car park is equipped with a barrier, there are no staff nearby. Otherwise parking is possible on the road.
The lighting is irregular, sometimes blinding, and creates plays of light/reflections with the ground.
Signage is incomplete.