Théâtre de Namur

Ticket office contact information :

Phone : 081 226 026
Mail : billetterie@theatredenamur.be

The Theatre does not have a private car park. It is possible to park on the road or in nearby car parks (information on the Theatre's website).

The Theatre has 3 spaces : the Grande Salle, the Studio and the Amphitheatre. Alternative routes have been put in place to get around the steps. Staff are on hand to accompany you and guide you around the building to the various areas.

Staff are trained to welcome people with disabilities.

In the case of a performance in the studio, the entrance is at the rear of the building.

A cloakroom is available. Staff are on hand to take coats and give tickets.

It is possible to have a drink during the interval on the 2nd floor. This area has various tables and seats. Staff are available to serve you at the table or bar.

Strong points

Staff

There is staff available to direct and guide.
The staff has received training for the reception of persons with special needs.

Parking

It is possible to drop a person off near the entrance.

Identification

The building is easy to find.

Points of attention

Safety

The signage is insufficient for orientation.
The location is complex and it is difficult to understand its organisation.

The driveway has an irregular, old cobblestone surface.

The main entrance has a ramp measuring 8.7% by 8 m, with no handrail, and the entrance door has a 2 cm non-bevelled step.

Entry can be made via the secondary entrance at the rear of the Theatre, but the path is narrow.

The box office is not wheelchair accessible, but 2 reception desks are available. Reservations can be made via the website, telephone or email.

There are no reserved areas indicated.

In the Grande Salle, there is a PRM box on the same level and movable seats. In the Amphitheatre, there are movable seats. In the Studio, you will need to stand in front of the fixed seats.

Access to the Grande Salle and the Amphitheatre is by lift, via an interior access ramp : it has a 4% gradient over a length of 14 m, with no handrail, but it is located between 2 walls.

The lift door has a clearance of 90cm and the cabin is 106x140cm. It does not give access to the Studio.

The access path to the Studio is narrow but possible with assistance and open doors. The lift door has a clearance of 80 cm and the cabin is 106x140 cm.

PRM toilet facilities are available on the 1st floor. However, it is not adapted and cannot be locked.

A bar is available on the 2nd floor. The seats are movable. Service at the bar is not possible for a person in a chair, but staff are available to serve at the table.

Strong points

Parking

There is at least 1 reserved parking space less than 100 metres from the entrance.
The reserved parking spaces are properly indicated.
It is possible to drop a person off near the entrance.

Access road from the car park

All the transit areas are sufficiently large.
The floor is hard.
There is a ramp that is difficult to negotiate but the staff is available to help.

Access road from the street

All the transit areas are sufficiently large.
The floor is hard.
There is a ramp that is difficult to negotiate but the staff is available to help.

Entrance

The building is easy to identify.
The entrance is easy to identify.
The staff sees the persons who arrive and can offer assistance.

Home

There is a mobile payment device.
There is staff available to direct and guide.

Horizontal circulation

The steps can be bypassed by a well-indicated alternative pathway.
The floor is regular and free of obstacles.
The width of the hallways is sufficient.
All the transit areas are sufficiently large.
There is a ramp that is difficult to negotiate but the staff is available to help.

Vertical circulation

There is a lift.

Points of attention

Access road from the car park

There are several steps to negotiate.
The floor is irregular.

Access road from the street

There are several steps to negotiate.
The floor is irregular.

Entrance

There is a step in the entrance.
The main entrance is not accessible and the alternative entrance is hard to find.
The passage width of the doors measures between 80 and 85 cm.
The doors can be crossed with help.
There is at least one ramp that is difficult to negotiate.

Vertical circulation

The lift does not serve all the floors open to the public.
The depth of the lift car is between 130 and 140 cm.

Adapted sanitary

The adapted toilet is hard to find.
There is an adapted toilet, but it is difficult to use.
The toilet is not properly equipped.
The space around the toilet seat is too small.
The sink is not easily accessible.
The passage width of the door measures between 80 and 85 cm.
Help is needed to open the door.

Theater/Cinema

The theatre does not have reserved spaces.

The driveway has an irregular, old cobblestone surface.

The main entrance has a ramp measuring 8.7% by 8 m, with no handrail. This can be circumvented by 2 steps, but also without a handrail. The entrance door has a 2 cm non-bevelled step.

You can enter via the secondary entrance at the back of the Theatre, but the path is narrow.

Entrance to the box office is via a few steps, with no handrail, or via the Theatre lobby. Reservations can be made via the website, telephone or email.

Access to the Grande Salle and the Amphitheatre is by lift, via an interior access ramp : it has a 4% gradient over a length of 14 m, with no handrail, but it is located between 2 walls.

The access path to the Studio is narrow but possible with assistance and open doors. The lift door has a clearance of 80cm, and the cabin is 106x140cm.

PRM toilet facilities are available on the 1st floor. However, it is not adapted and cannot be locked.

A bar is available on the 2nd floor. The seats are movable.

Strong points

Parking

There is at least 1 reserved parking space less than 50 metres from the entrance.
The reserved parking spaces are properly indicated.

Access road from the car park

All the transit areas are sufficiently large.

Access road from the street

All the transit areas are sufficiently large.

Entrance

The entrance is easy to identify.
The staff sees the persons who arrive and can offer assistance.
The building is easy to identify.

Home

Seats are available near the reception.
There is staff available to direct and guide.

Horizontal circulation

The steps can be bypassed by a well-indicated alternative pathway.
The floor is regular and free of obstacles.
All the transit areas are sufficiently large.
There are seats along the pathway.

Vertical circulation

There is a lift.

Adapted sanitary

There is a sink in the adapted toilet.

Points of attention

Access road from the car park

There are a few steps, with no handrail, to negotiate.
The floor is irregular.
The ramps are not equipped with handrails.

Access road from the street

The floor is irregular.
The ramps are not equipped with handrails.

Vertical circulation

The staircases are not secure.
The lift does not serve all the floors open to the public.
The ramps are not equipped with handrails.
There is at least one very long ramp.

Adapted sanitary

There are no grab bars in the toilet.
The toilet is not properly signalled.
The key to the toilet must be requested from the staff.

The stairs on the access road are not secure, but they can be bypassed by two wide ramps.

The space is complex : staff are on hand to guide people to and from the various areas.

The stairs are not secure. The Grande Salle and the Amphitheatre can be accessed by lift, via an interior access ramp : it has a 4% gradient over a length of 14 m, with no handrail, but it is located between 2 walls.

The lift does not have a voice synthesiser.

Access to the Studio is via unsecured stairs from the lift or via the secondary entrance at the rear of the Theatre.

Strong points

Access road from the car park

Guide-lines facilitate circulation.

Access road from the street

Guide-lines facilitate circulation .

Guide dog

Assistance dogs are accepted.

Entrance

The entrance is located in the logical continuation of the pathway.
The staff sees the persons who arrive and can offer assistance .

Home

The reception has no glass partition.
The staff sees the persons coming into the building and can assist them.
There is staff available to direct and guide.
The staff has received training for the reception of persons with special needs.
There is staff available to settle people in their places.

Horizontal circulation

Guide-lines facilitate circulation.
Circulation is free from obstacles.

Vertical circulation

The staircases have at least one handrail.

Theater/Cinema

The staff is available to help people settle in the room.
An audio description is available according to a defined schedule.

Points of attention

Vertical circulation

The staircases are not secured by warning tiles at their top.

The stairs on the access road are not secure, but can be bypassed by two wide ramps.

The glass entrance doors are not sufficiently secure.

The space is complex : staff are present to guide people to and from the various areas.

The staircases are not secure. Access to the Great Hall and the Amphitheatre is by lift, via an interior access ramp : it has a 4% gradient over a length of 14 m, with no handrail, but it is located between 2 walls.

The lift does not have a voice synthesiser.

Access to the Studio is via unsecured stairs from the lift or via the secondary entrance at the rear of the Theatre.

Some staircases have floor lighting.

Strong points

Access road from the car park

Natural or artificial guide-lines facilitate circulation.

Access road from the street

Guide-lines facilitate circulation.

Entrance

The entrance is easy to identify.
The entrance is located in the logical continuation of the pathway.
The staff sees the persons who arrive and can offer assistance.

Home

The staff sees the persons coming into the building and can assist them.
There is staff available to help negotiate obstacles.
There is staff available to direct and guide.
There is staff available to settle people in their places.

Horizontal circulation

Circulation is free from obstacles.

Vertical circulation

The staircases are equipped with at least one secure handrail.

Theater/Cinema

The staff is available to help people settle in the room.
An audio description is available according to a defined schedule.

Points of attention

Horizontal circulation

There is a blinding lighting through the floor in a part of the pathway.

Vertical circulation

The stair steps are not contrasting.
The staircases are not secure.
The floor numbers are not clearly indicated at each landing.
The lighting is blinding.
The signage is not adapted and does not make it possible to orient oneself easily.

The Theatre does not have its own car park. You must park in the town centre or in the car parks listed on the Theatre's website.

Theatre prices are not displayed as they depend on the show. Please consult the website or go to the box office.

Staff have been trained in sign language.

Strong points

Entrance

The entrance is easy to find.
The building is easy to find.
The staff sees the persons who arrive and can offer assistance.
The opening hours are displayed next to the door.
The lighting is sufficient and continuous.

Home

The reception is open, well lit and allows lip reading.
The reception is easy to find and close to the entrance.
The institution can be contacted by email.
A member of the staff practices sign language.
The staff has received training for the reception of deaf persons.
There is staff available to direct and guide.

Wireless

It is possible to connect to the mobile networks, 3G or 4G.
Wi-Fi is free and available anywhere in the building.

Vertical circulation

There is a visual display of the floors in the lift.

Light

The lighting is sufficient and allows lip reading.

Adapted sanitary

It is possible to see whether a toilet is occupied or free.

Theater/Cinema

Part of the program is offered with a translation into Belgian French sign language.
The lighting is sufficient and continuous during the arrival et exit.

Points of attention

Home

The rates are not displayed in the reception.

Vertical circulation

It is difficult to know on which floor one is.
The location is complex and the signage is insufficient for orientation.

The Theatre does not have its own car park. You must park in the town centre or in the car parks listed on the Theatre's website.

Theatre prices are not displayed as they depend on the show. Please consult the website or go to the box office.

A Magnetic Induction Loop (MIL) is available for the Grande Salle.

Strong points

Entrance

The entrance is easy to find.
The building is easy to find.
The staff sees the persons who arrive and can offer assistance.
The opening hours are displayed next to the door.

Home

There is an induction loop in the reception.
The reception is open, well lit and allows lip reading.
The institution can be contacted by email.
The staff has received training for the reception of persons with special needs.
There is staff available to settle people in their places.