Welcome to Access-i

Thon Hôtel EU (Partie hôtel)

Located in the European quarter of Brussels, the Thon Hotel EU is the ideal base for business and leisure travellers. Most of the European institutions are within easy walking distance and the historic city centre is just a short stroll away.

The sites are relatively accessible, but we nevertheless recommend that you consult the respective information sheets according to your needs.
Staff are available to help you if you encounter any obstacles.

Strong points

Staff
  • There is staff available to help negotiate obstacles.
Safety
  • The signage makes it possible to find the way and orient oneself easily.
  • The structure of the location is simple and makes it possible to find the way and orient oneself easily.
Parking
  • It is possible to drop a person off near the entrance.
Identification
  • The building is easy to find.

The entrance at 75 rue de la Loi is accessible but is open from 09:00 to 18:00. The main accessible entrance is nearby, at 132 rue de Trèves. There is a car park in the hotel, with 4 parking spaces reserved for people with disabilities.

Reception staff can help if required.
Please note: the adapted toilet in the lobby next to reception is difficult to use (in particular, the transfer area is inadequate and the grab rails are complicated).
The hotel is easy to get around (except for the carpet in the corridors on the upper floors, which may make it difficult for some people to move around).

There are 20 adapted rooms: 16 PRM business rooms and 4 PRM family rooms.
Points for attention: the entrance door is 84cm wide, the badge is 120cm high, the bed is 65cm high, the bathroom threshold has a 3.5cm bevelled step and the fixed grab bar in the adapted WC is badly positioned (angled and recessed).

There is an accessible restaurant, a buffet in the morning and an à la carte menu, with staff available to help if needed.
Please note: the height of the tables is between 72 and 75cm, with a central leg and a clear depth of 35cm under the table.

Strong points

Parking
  • There is at least 1 parking space less than 100 metres from the entrance.
  • The reserved parking spaces are properly indicated.
  • It is possible to drop a person off near the entrance.
Entrance
  • The opening of the door is automatic.
Home
  • There is a mobile payment device.
Horizontal circulation
  • There is no step to negotiate.
  • All the transit areas are sufficiently large.
Vertical circulation
  • A sufficiently large lift serves all the floors open to the public.
  • The lift can be used in autonomy.
Dining room
  • The width of circulations is sufficient.
  • The staff is available to help people sit at a table, choose, serve themselves, pay...
Room
  • There is a sufficiently large adapted room and its arrangement is comfortable.
  • The adapted room has a private shower room with an adapted toilet.
Shower room
  • The adapted shower is equipped with a seat and grab bars.
  • The shower is a walk-in shower.

Points of attention

Entrance
  • There are several entrances and they are not all accessible.
Adapted sanitary
  • There is an adapted toilet, but it is difficult to use.
  • The toilet is not properly equipped.
  • The space around the toilet seat is too small.
  • The key to the toilet must be requested from the staff.
Dining room
  • No table allows a correct positioning in a wheelchair.
  • The tables have a central leg that may impede a correct positioning in a wheelchair.
Room
  • The bed is too high (higher than 53 cm).

The entrance at 75 rue de la Loi is accessible but is open from 09:00 to 18:00. The main accessible entrance is nearby, at 132 rue de Trèves. There is a car park in the hotel, with 4 parking spaces reserved for people with disabilities.

Reception staff can help if required.
Please note: the adapted toilet in the lobby next to reception is difficult to use (in particular, the transfer area is inadequate and the grab rails are complicated).
The hotel is easy to get around (except for the carpet in the corridors on the upper floors, which may make it difficult for some people to move around).

There are 20 adapted rooms: 16 PRM business rooms and 4 PRM family rooms.
Points to note: the entrance door is 84cm wide.

There is an accessible restaurant, a buffet in the morning and an à la carte menu, with staff on hand to help if needed.

Strong points

Parking
  • There is at least 1 reserved parking space less than 50 metres from the entrance.
  • The reserved parking spaces are properly indicated.
Access road from the street
  • The floor is regular and free of obstacles.
Entrance
  • The main entrance is accessible.
  • The opening of the door is automatic.
Home
  • Seats are available near the reception.
Horizontal circulation
  • Circulation is easy almost everywhere.
  • All the transit areas are sufficiently large.
Vertical circulation
  • A lift serves all the floors open to the public.
Dining room
  • The staff is available to help people sit at a table, choose, serve themselves, pay...
Room
  • There is a sufficiently big room and it is accessible by lift.
  • The room has a private adapted shower room.
Shower room
  • The adapted shower is equipped with a seat and grab bars.
  • There is a toilet with grab bars and it is easy to use.

Points of attention

Adapted sanitary
  • The key to the toilet must be requested from the staff.

The entrance, reception area and internal circulation are accessible.
Please note: there is an unseparated cycle path on the pavement at the entrance to 75 rue de la Loi. The entrance at 132 rue de Trève is preferable. The reception is located in the extension of this entrance.
There are lifts.
Points for attention: they are equipped with voice synthesis, but the sound level is a little low.
The stairs are not secure, but can be bypassed by a ramp or a lift.

The rooms are accessible. Staff are available to help with reception.
Please note: room door numbers are not embossed.

Strong points

Guide dog
  • Assistance dogs are accepted.
Entrance
  • The entrance is located in the logical continuation of the pathway.
  • The opening of the door is automatic.
Home
  • The reception is located in front of the entrance.
  • The reception has no glass partition.
  • The staff sees the persons coming into the building and can assist them.
  • The reception is located in the logical continuation of the pathway.
Vertical circulation
  • A lift serves all the floors open to the public.
Dining room
  • The staff is available to help people : sit at a table, choose, serve themselves, pay...
Room
  • The staff is available to guide to the room.
  • The staff is available to show the room and its equipment.

Points of attention

Horizontal circulation
  • There is at least one non-secured step in the logical pathway.
Room
  • The room number is not embossed on the door.

The entrance, reception area and internal circulation are accessible.
Points to note: There is an unseparated cycle path on the pavement at the entrance to 75 rue de la Loi. The entrance at 132 rue de Trève is preferable. The reception is located in the extension of this entrance.
The glazing securing the doors or glass walls is present but there is little contrast.
The lighting is sometimes not bright enough (shadows).
There are lifts.
Please note: they are equipped with voice synthesis, but the sound level is a little low.
The staircases (the one at the entrance in front of reception and the spiral staircase leading to the conference rooms) are not secure but can be bypassed by a ramp or a lift.

The rooms are accessible.

Strong points

Entrance
  • The entrance is easy to identify.
  • The opening of the door is automatic.
Home
  • The staff sees the persons coming into the building and can assist them.
  • The reception is located in the logical continuation of the pathway.
Vertical circulation
  • A lift serves all the floors.
Dining room
  • The staff is available to help people sit at a table, choose from the menu, serve themselves, pay...
Room
  • The room door contrasts with its environment.
  • The room number is in a colour contrasting with its environment.
  • The staff is available to guide to the room.
  • The staff is available to show the room and its equipment.

Points of attention

Horizontal circulation
  • Some glass walls in the pathway are not secured by a contrasting visual marking.
  • There is at least one non-secured step in the logical pathway.
Vertical circulation
  • The staircases are not secure.

The hotel is relatively accessible, but nevertheless has the following points of attention:
In the event of a lift breakdown, the lifts are not glazed and there is no mobile phone number displayed for text messaging (nor is there a camera).
There are no staff trained to deal with deaf people.
There are no flash alarms in the rooms.
There is no simplified or pictorial menu in the restaurant.

Strong points

Entrance
  • The entrance is easy to find.
Home
  • The reception is open, well lit and allows lip reading.
  • The institution can be contacted by email.
  • The premises are easy to understand.
Wireless
  • Wi-Fi is free and available anywhere in the building.
Vertical circulation
  • The floors of the building are well marked.
  • There is a visual display of the floors in the lift.
Adapted sanitary
  • It is possible to see whether a toilet is occupied or free.
  • The toilets are easy to find.
Dining room
  • There are round or oval tables for X persons.
  • The lighting is sufficient and allows lip reading.
Room
  • The staff is available to show the room and its equipment.

Points of attention

Parking
  • There is an access gate to the car park and no staff on hand.
Home
  • There is no staff member practicing sign language.
Dining room
  • The menus and cards are presented in a classical fashion.
Room
  • There is no room equipped with an adapted fire alarm system (light or vibration).
  • There no room equipped with an adapted doorbell (light or vibration).

The hotel is relatively accessible but has the following point of attention:
There are no flash alarms in the rooms.

Strong points

Entrance
  • The entrance is easy to find.
Home
  • The reception is open, well lit and allows lip reading.
  • The institution can be contacted by email.
  • The premises are easy to understand.
Vertical circulation
  • The floors of the building are well marked.
  • There is a visual display of the floors in the lift.
Adapted sanitary
  • It is possible to see whether a toilet is occupied or free.
Dining room
  • The lighting is sufficient and allows lip reading.

Points of attention

Parking
  • There is an access gate to the car park and no staff on hand.
Home
  • Depending on attendance, the reception can be very noisy.
Magnetic induction loop
  • There is no mobile induction loop.
Room
  • There is no room equipped with an adapted fire alarm system (light or vibration).

The hotel is accessible but has the following points of attention:
At the entrance, there is a lack of contrast of the first and last step of the stairs but they can be bypassed by a ramp.
The patterns shown on the carpet on the floors can be disturbing.

Strong points

Entrance
  • The entrance is easy to find.
Home
  • It is possible to pay in cash (coins and notes).
Vertical circulation
  • The floors of the building are well marked.
  • The lift is easy to use or staff is available to help.
  • There is an audio announcement in the lift.
  • There is an visual announcement in the lift.
Adapted sanitary
  • The toilets are easy to find.
Dining room
  • It is possible to pay in cash (coins and notes).
  • The staff is available to help people: sit at a table, choose in the menu, serve themselves, pay...
Room
  • The staff is available to show the room and its equipment.

Points of attention

Dining room
  • The menus and cards are presented in a classical fashion.
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