Train World - Musée du train - Access-i

In general, a lot of effort and care has been taken to make the museum's rooms accessible and welcoming to people with disabilities. Nevertheless, there are still obstacles. We therefore advise you to consult the information sheets for the different categories for more details. The staff are not specifically trained to welcome disabled people but they are very welcoming and will be happy to help you. As the restaurant was awaiting a buyer at the time of the audit, it was not analysed.

Strong points

Points of attention

The museum's rooms are accessible and can be visited in a wheelchair.
The vast majority of the interactive modules are accessible.
All the rooms are accessible via lifts, inclined planes and lifting platforms (except for one model).
The carriages and locomotives are not accessible from the inside, but the configuration of the premises means that in most cases they can be viewed correctly from the outside.

Nevertheless, there are still a few points of attention:

The entrance door has a clearance of 82cm, but it is possible to open the second swing door.
The payment device does not allow sufficient movement and the counter shelf is too high.
There is a slope that is not up to standard (>10% over 66cm) between the reception and the first room. There is a plate covering a visitor's room which has a step in the path between the two buildings. To connect the two buildings, there is a long incline without a resting level (>60 metres). At the entrance to the second building there is a horizontal gap which is not properly filled and the use of the ticket scanning device is on a slope. Several doorways have a 2-3 cm unbeveled gap. The double swing doors of several airlocks are difficult to handle. The lifting platforms are accessible via a small inclined plane which is very steep (>22% over 30cm). There are two train driving simulators, one of which is accessible via an unsafe ramp (>30% over 64cm).

There are three PRM toilets but some grab rails are poorly placed or missing and some turning areas are insufficient. The first PRM toilet in the direction of travel (main hall) is the most accessible of the three.

Strong points

Points of attention

The rooms of the museum are accessible and make it possible to enjoy the visit.
All rooms are accessible via lifts, inclined planes and lifting platforms and there are several seating options throughout the visit (benches, chairs, folding seats). A wheelchair is also available on request.
Some carriages and locomotives are accessible from the inside via staircases which are not sufficiently secure, but the configuration of the premises allows them to be viewed correctly from the outside in most cases.

There are nevertheless a few points of attention:

The free passage of the entrance door is 82cm but it is possible to open the second swinging door.
There is a plate covering a visitor's room which has a step in the path between the two buildings. There is also a long inclined plane without handrails (> 20 metres). The double swing doors of several airlocks are difficult to handle.
There are three PRM toilets but some grab bars are poorly placed or missing. The first PRM toilet in the direction of travel (main hall) is the most accessible of the three.

Strong points

Note: In our analysis, we assume that blind people come accompanied when visiting museums.

Indeed, our experience has highlighted this aspect.

The museum's rooms allow for a pleasant and accessible visit thanks to a scenography, a sound environment (and even an olfactory one thanks to the smell of oil and grease emanating from certain trains) and objects that can be touched. Professional guides are trained to accompany blind people.

However, there are a few things to be aware of:

There are many protruding objects that are not secured.
Some of the exhibits are in the pathway and are sometimes undetectable with a cane. There is also a space under the stairs that is not secured (hall 4) (risk of bumping your head).
There are very wide circulation areas without markers (no artificial guide lines).
Extreme attention must be paid to the risk of falling around the level crossing house (hall 3), where the steps are secured by podotactile tiles but the contrast and luminosity are insufficient (risk of falling).
The stairs leading to the cars and locomotives are not sufficiently safe.

Strong points

Points of attention

The museum's rooms are pleasant and accessible thanks to the scenography, the sound environment (and even the smell of oil and grease from some trains) and the objects that can be touched. Professional guides have been trained to accompany visually impaired people.

However, there are a few things to be aware of:

There are many protruding objects that are not secured.
Some of the exhibits are in the pathway and are sometimes undetectable with a walking stick. There is also a space under the stairs that is not secured (hall 4) (risk of bumping your head).
There are very wide circulation areas without markers (no artificial guide lines).
Extreme attention must be paid to the risk of falling around the level crossing house (hall 3), where the steps are secured by podotactile tiles but the contrast and luminosity are insufficient (risk of falling).
The stairs leading to the cars and locomotives are not sufficiently safe.
Lighting can also be a point of concern as it is sometimes dark and insufficient. The lighting sometimes comes from the ground (hall 1) and can be dazzling.

It is highly recommended that a visually impaired person be accompanied to ensure their safety.

Strong points

Points of attention

The rooms of the museum allow you to discover the contents of the exhibition by means of a visual presentation that makes the content of the exhibition completely understandable. There are many textual and visual explanations. Wifi is available. The scenography and the visual atmosphere are very perceptible.

As a point of attention, it should be noted that the payment terminal in the car park is not a traditional one and that there are several steps to use it. Nevertheless, it is possible to park on the street.
There are areas of shadow and insufficient lighting, but these are part of the atmosphere of the exhibition rooms.

Strong points

Points of attention

The rooms of the museum allow you to discover the contents of the exhibition by means of a visual presentation that makes the content of the exhibition completely understandable. There are many textual and visual explanations. Wifi is available. The scenography and the visual atmosphere are very perceptible.
A trainworld audio guide is available via an app.

The only point of attention is that the ticket office is glazed and has no magnetic induction loop.
There are areas of shadow and insufficient lighting, but these are part of the atmosphere of the exhibition rooms.

Strong points

Points of attention

The rooms of the museum allow the content to be discovered through a visual presentation. This makes the content of the exhibition fully understandable. The tour can be booked by telephone or on site.
It is possible to contact the museum as a multisensory offer will soon be available for the intellectually disabled public (multisenso Rail package, more information on their website).

Points of attention:
The building is large and the signage can be improved (possibility of getting lost!). The route is not always intuitive. The animations can be very noisy, there are sound effects that can cause surprise or fear (scenography simulating a car being crushed while crossing a switch, light flashes, noise of planes bombing, ...)
There are lifts. The staircases do not have sufficiently contrasting steps and the lighting is inadequate at times. There are no floor signs in some places.

Strong points

Points of attention