FIFF - Festival international du film francophone de Namur 2023 - Access-i

Strong points

• PMR managers Barbara and Benjamin can be contacted before and during the festival at the following e-mail addresses:

Brabara Firquet: Barbara@fiff.be / 0498123655 

Benjamin Deltenre: Regie@fiff.be / 0498123655

• A large number of trained volunteers will be on hand to help you if necessary (at the entrance, in the buildings). They will be visually identifiable. Don't hesitate to go and find them or ask for any help you need in advance.
• PRM parking spaces are available near the entrance to each building. Subject to availability.
• Clear, uniform signage makes it easy to find your way around the well-defined, secure areas.
• Paper versions of the programme are available from the ticket offices.
• Payment: via pre-payment or cash on site
• A fridge is available at the Bourse if you need to keep a medicine cool: ask the volunteers.
• Guide and assistance dogs are welcome.
• There will be no difficulty in getting around the site, where all the areas will be accessible, and short distances between the various areas.

Points of attention

• The festival can be reached by various means of public transport. Some routes from bus stops are long and difficult.
• The buildings hosting the event are open, and it is possible to enter and leave the building freely.  
• The festival is not confined in space or in a closed area.

Strong points

• PRM parking spaces are available near the entrance to each building. Subject to availability.
• Two public pay car parks are available near the Delta (€5 flat rate in the evening (7pm-9am)):

           - the Beffroi car park (under the Place d'Armes) with 5 PRM spaces, 

           - Confluence car park (rue du Grognon) with 17 disabled spaces.

• A drop-off point is available close to the 3 buildings.
• Entrances to the buildings are either on the same level or have a ramp (Bourse).
• A team of volunteers is on hand to provide information and help.
• Ticket offices are located in the Bourse and Caméo. The ticket offices have a lowered section. If you have to wait a long time, priority access may be available.
• Paper copies of the programme are available at the box offices.  
• Payment: by credit card or cash on site.
• Horizontal circulation: corridors and aisles are wide enough.
• Vertical circulation: there are lifts to all floors. Volunteers can accompany you.
• Reserved seats in the halls (4 places): it is important to make a reservation to ensure that they are available.
• The toilets in the Caméo and Delta are adapted.

Points of attention

• The festival can be reached by various means of public transport. Some of the routes from the bus stops are long and difficult.
• Travel time between the festival's three buildings varies between 5 and 15 minutes. The various routes to reach the buildings were not included in the analysis.
• The toilet at the Bourse is difficult to use (the room is small).

Strong points

• PRM parking spaces are available near the entrance to each building. Subject to availability.
• Two public pay car parks are available near the Delta (€5 flat rate in the evening (7pm-9am)):

           - the Beffroi car park (under the Place d'Armes) with 5 PRM spaces, 

           - Confluence car park (rue du Grognon) with 17 disabled spaces.

• A drop-off point is available close to the 3 buildings.
• The entrances to the buildings are on the same level or have a sloping surface (Bourse).
• A team of volunteers is on hand to provide information and help.
• Ticket offices are located in the Bourse and Caméo. The ticket offices have a lowered section. If you have to wait a long time, priority access may be available.
• Paper copies of the programme are available at the box offices.
• Chairs and armchairs are available in all theatres.
• Payment: by credit card or cash on site.
• Horizontal circulation: corridors and aisles are sufficiently wide.
• Vertical circulation: lifts serve all floors. Volunteers can accompany you.
• Reserved seats in the halls (4 places): it is important to make a reservation to ensure availability.
• The toilets in the Caméo and Delta are adapted.

Points of attention

• The festival can be reached by various means of public transport. Some of the routes from the bus stops are long and difficult.
• Travel time between the festival's three buildings varies between 5 and 15 minutes. The various routes to reach the buildings were not included in the analysis.
• The toilet at the Bourse is difficult to use (the room is small).

Strong points

• Assistance dogs are welcome.
• PRM parking spaces are available near the entrance to each building. Subject to availability.
• Two public pay car parks are available near the Delta (€5 flat rate in the evening (7pm-9am)):

           - the Beffroi car park (under the Place d'Armes) with 5 PRM spaces, 

           - Confluence car park (rue du Grognon) with 17 disabled spaces.

• A drop-off point is available close to the 3 buildings.
• The entrances to the buildings are on the same level or have a sloping surface (Bourse).
• The walkway is safe (no obstacles or hazards).
• A team of volunteers is on hand to provide information and help.
• Ticket offices are located at the Bourse and Caméo. If you have to wait a long time, priority access may be available.
• Chairs and armchairs are available in all venues.
• Payment: by credit card or cash on site.
• Horizontal circulation: corridors and aisles are sufficiently wide.
• Vertical circulation: lifts serve all floors. Volunteers can accompany you.
• The lift buttons are in relief and Braille.
• Toilets are available at the Caméo and Delta.
• 2 screenings are adapted for audio description in collaboration with Les amis des aveugles. For more information about this session, please contact Maryem Legzouli at "Les Amis des Aveugles": m.Legzouli@amisdesaveugles.org / 0

Points of attention

• To find the entrance from outside, it is possible to follow natural guide lines (kerbs), which may be interrupted depending on the different spaces.
• The stairs are not equipped with pedomark tiles. We advise you to use the lift.
• There is no voice synthesis in the lift. The buttons are in Braille and in relief. We advise you to turn to the volunteers if you need to be accompanied.
• It can be difficult for a blind person to find their way around the buildings on their own.
• Fares are not available in Braille, please ask staff for prices.

Strong points

• Assistance dogs are welcome.
• PRM parking spaces are available near the entrance to each building. Subject to availability.
• Two public pay car parks are available near the Delta (€5 flat rate in the evening (7pm-9am)):

           - the Beffroi car park (under the Place d'Armes) with 5 PRM spaces, 

           - Confluence car park (rue du Grognon) with 17 disabled spaces.

• A drop-off point is available close to the 3 buildings.
• The entrances to the buildings are on the same level or have a sloping surface (Bourse).
• The route is safe (no obstacles or hazards).
• Staircases or isolated steps are contrasted.
• There are contrasting glass surfaces.
• There is sufficient light throughout the pathway.
• Seating in rooms contrasts well with floor coverings.
• A team of volunteers is on hand to provide information and help.
• Ticket offices are located at the Bourse and Caméo. If you have to wait a long time, priority access may be available.
• Chairs and armchairs are available in all venues.
• The seats in the main auditorium contrast well with the floor coverings.
• Payment: by credit card or cash on site.
• Horizontal circulation: corridors and aisles are sufficiently wide.
• Vertical circulation: lifts serve all floors. Volunteers can accompany you.
• The lift buttons are in relief

Points of attention

• To find the entrance from outside, it is possible to follow natural guide lines (kerbs), which may be interrupted depending on the different spaces.
• The stairs are not equipped with pedomark tiles. We advise you to use the lift.
• There is no voice synthesis in the Caméo lift. The buttons are in Braille and in relief. We advise you to ask the volunteers if you need assistance.
• There is no text-to-speech system in the lift. We advise you to ask the volunteers how to use the lifts.
• Fares are not available in Braille, please ask staff for prices.

Strong points

• The festival organisers have provided signage to help you find your way around the buildings.
• On request, a sign language interpreter or communication aid can accompany you to the entrance of the screening.
• Some films are subtitled:
• WIFI is available in the building.

Points of attention

• Depending on the lighting, there may be areas of shadow or glare when communicating.
• There are no sign language adaptations.  
• There is no magnetic induction loop (MIL) at reception, but admission prices will be visible there. Volunteers will accompany you into the rooms and communication assistance is available.

Strong points

• The festival organisers have provided signage to help you find your way around the buildings.
• The programme will be available at the reception desk.
• Possibility of 
• Volunteers to accompany and guide visitors.
• There is a BIM at the Delta. Do not hesitate to contact the event to make a reservation. 
• Some films are subtitled: https://www.fiff.be/accessibilite#seances-sous-titrees​

Points of attention

• There is no BIM at Caméo, only sound amplification.
• Depending on the lighting, there may be areas of shadow or glare when communicating.
• There are no Magnetic Induction Loops (MIL) at the ticket offices (Caméo / Bourse), but admission prices will be visible there. Volunteers will accompany you into the halls and communication assistance is available.

Strong points

• PRM parking spaces are available near the entrance to each building. Subject to availability.
• A drop-off point is available near the 3 buildings.
• The premises are not too large, and the theatres are not too far apart.
• Although the film synopses are not in FALC, you can view the trailers on the FIFF website.
• A team of volunteers is on hand to provide information and help throughout the festival.
• There is a ticket office at the entrance to each building to welcome visitors.
• You can pay by credit card or in cash.
• The walkway is safe (no obstacles or hazards).
• There is clear signage.
• Volunteers are trained to welcome visitors.
• Cash payments on site.
• The site is easy to understand and to navigate.

Points of attention

• Please note: the venue is in the centre of Namur, so some people may leave the buildings and find themselves in the middle of town.
• During film screenings, the lack of lighting in the auditorium may disturb some people.
• There are no sessions planned with adapted facilities (dimmed lights, reduced noise level, etc.).
• The content of some lectures may be difficult to understand (but as the main function of the festival is to screen films, this does not affect the colour of the certification).
• The festival's programming is sometimes subject to age limits.