Welcome to Access-i

FIFF - Festival international du film francophone de Namur 2024

This year, the Festival International du Film Francophone is continuing its commitment to making the festival accessible to all.

For this third edition, in collaboration with Access-i, only the Caméo, the Delta and the Bourse have been audited and recommended for accessibility, and are included in the Access-i certification.

We still invite you to visit the event's website: https://www.fiff.be/accessibilite. 

The certification obtained is based on the main purpose of the festival: the screening of films.

Strong points

  • PRM managers can be contacted before and during the festival. 
  • A large number of trained volunteers will be on hand to help you if necessary (at the entrance and in the buildings). They will be visually identifiable. Don't hesitate to go and find them, or ask in advance for any help you need.
  • There are PRM parking spaces near the entrance to each of the buildings. These are on-street parking spaces, and the organisers cannot guarantee their availability. 
  • - Le Caméo: there are PRM spaces in the following streets: rue de l'Ange (2 spaces), rue des Carmes (1 space), rue de Fer (3 spaces), rue Godefroid (2 spaces) and rue de Bruxelles (5 spaces).
  • - Le Delta: PRM spaces are available in avenue Fernand Golenvaux (1 space) and rue du Pont (2 spaces).
  • - La Bourse: PRM spaces are available in rue de Fer (3 spaces) and rue du Pont (2 spaces).
  • Clear, uniform signage makes it easy to find your way around the well-defined, secure areas.
  • Paper versions of the programme are available at the Caméo, Delta and Bourse ticket offices.
  • Payment: via pre-payment or cash on site
  • Guide and assistance dogs are welcome.
  • There will be no difficulty in getting around the site. All areas will be accessible, with short distances between them.

Points of attention

  • The festival can be reached by various means of public transport. Some routes from bus stops are long and difficult.
  • There are roadworks in Namur city centre, so it may be difficult to park near the event venues. 
  • The buildings hosting the event are open and it is possible to enter and leave the building freely.  
  • The festival is not confined to a specific area.

Strong points

  • There are PRM parking spaces near the entrance to each of the buildings. These are on-street parking spaces and the organisers cannot guarantee their availability.
  • Le Caméo: there are PRM parking spaces in the following streets: rue de l'Ange (2 spaces), rue des Carmes (1 space), rue de Fer (3 spaces), rue Godefroid (2 spaces) and rue de Bruxelles (5 spaces).
  • Le Delta: PRM spaces are available in avenue Fernand Golenvaux (1 space) and rue du Pont (2 spaces).
  • La Bourse: PRM spaces are available at rue de Fer (3 spaces) and rue du Pont (2 spaces).
  • Two public pay car parks are available near the Delta (€5 flat rate in the evening (7pm-9am)):

           - the Beffroi car park (under the Place d'Armes) with 5 PRM spaces, 

           - Confluence car park (rue du Grognon) with 17 disabled spaces.

  • A drop-off point is available close to the 3 buildings.
  • Entrances to the buildings are either on the same level or have a ramp (alternative entrance to the left of the main entrance to the Bourse).
  • A team of volunteers is on hand to provide information and help.
  • Ticket offices are located at the Bourse and the Caméo. The ticket offices have a lowered section. 
  • Paper copies of the programme are available at the ticket offices.  
  • Payment: by credit card or cash on site.
  • Horizontal circulation: corridors and aisles are wide enough.
  • Vertical circulation: there are lifts to all floors. Volunteers can accompany you.
  • Reserved seating in the rooms (4 places): it is important to make a reservation to ensure availability.
  • At the Delta, the furniture is mobile. 
  • The toilets at the Caméo and the Delta are adapted.
  • Delta : The toilet on the ground floor offers two transfer areas. 
  • Delta: The toilet on the drum room level has a single transfer area on the right. 

Points of attention

  • The festival can be reached by various means of public transport. Some routes from bus stops are long and difficult.
  • There are roadworks in Namur city centre, so it may be difficult to park near the event venues. 
  • Travel time between the three festival buildings varies between 5 and 15 minutes. The various routes to reach the buildings were not included in the analysis.
  • The toilet at the Bourse is difficult to use (the room is small).

Strong points

  • PRM parking spaces are available near the entrance to each building. Subject to availability.
  • Two public pay car parks are available near the Delta (€5 flat rate in the evening (7pm-9am)):

           - the Beffroi car park (under the Place d'Armes) with 5 PRM spaces, 

           - Confluence car park (rue du Grognon) with 17 disabled spaces.

  • A drop-off point is available close to the 3 buildings.
  • The entrances to the buildings are either on the same level or have a sloping surface (Bourse).
  • A team of volunteers is on hand to provide information and help.
  • Ticket offices are located in the Bourse and Caméo. The ticket offices have a lowered section. If you have to wait a long time, priority access may be available.
  • Paper copies of the programme are available at the box offices.
  • Chairs and armchairs are available in all theatres.
  • Payment: by credit card or cash on site.
  • Horizontal movement: corridors and aisles are sufficiently wide.
  • Vertical circulation: lifts serve all floors. Volunteers can accompany you.
  • Reserved seats in the halls (4 places): it is important to make a reservation to ensure availability.
  • The toilets in the Caméo and Delta are adapted.

Points of attention

  • The main entrance to the Bourse is via a 5-step staircase with no handrail. 
  • The festival can be reached by various means of public transport. Some of the routes from the bus stops are long and difficult.
  • There are roadworks in Namur city centre, so it may be difficult to park near the event venues. 
  • Travel time between the three festival buildings varies between 5 and 15 minutes. The various routes to reach the buildings were not included in the analysis.
  • The toilet at the Bourse is difficult to use (the room is small).

Strong points

  • Assistance dogs are welcome. 
  • Two public pay car parks are available near the Delta (€5 flat rate in the evening (7pm-9am)):

           - the Beffroi car park (under the Place d'Armes) with 5 PRM spaces, 

           - Confluence car park (rue du Grognon) with 17 disabled spaces.

  • A drop-off point is available close to the 3 buildings.
  • The entrances to the buildings are on the same level or have a sloping surface (to the left of the main entrance to the Bourse).
  • The walkway is safe (no obstacles or hazards).
  • A team of volunteers is on hand to provide information and assistance.
  • Ticket offices are located at the Bourse and Caméo. If you have to wait a long time, priority access may be available.
  • Chairs and armchairs are available in all venues.
  • Payment: by credit card or cash on site.
  • Horizontal circulation: corridors and aisles are sufficiently wide.
  • Vertical circulation: lifts serve all floors. Volunteers can accompany you.
  • The lift buttons are in relief and Braille.
  • Toilets are available at the Caméo and Delta.
  • An audio-description screening of Michel Gondry's film Le livre des solutions is being organised in collaboration with Les amis des aveugles. For more information about this screening, please contact Camille Bernard at ‘Les Amis des Aveugles et Malvoyants’: c.bernard@amisdesaveugles.org / +32 65 40 31 00.

Points of attention

  • Only one session is audio-described.
  • From the outside, to find the entrance, it is possible to follow natural guide lines (kerbs), which may be interrupted depending on the different spaces.
  • The stairs are not equipped with pedomark tiles. We advise you to use the lift.
  • There is no voice synthesis in the lift. The buttons are in Braille and in relief. We advise you to turn to the volunteers if you need to be accompanied.
  • It can be difficult for a blind person to find their way around the buildings on their own.
  • Tariffs are not available in Braille. Please ask staff for details.

Strong points

  • Assistance dogs are welcome.
  • PRM parking spaces are available near the entrance to each building. Subject to availability.
  • Two public pay car parks are available near the Delta (€5 flat rate in the evening (7pm-9am)):

           - the Beffroi car park (under the Place d'Armes) with 5 PRM spaces, 

           - Confluence car park (rue du Grognon) with 17 disabled spaces.

  • A drop-off point is available close to the 3 buildings.
  • The entrances to the buildings are on the same level or have a sloping surface (Bourse).
  • The route is safe (no obstacles or hazards).
  • Staircases or isolated steps are contrasted.
  • There are contrasting glass surfaces.
  • There is plenty of light throughout.
  • The seats in the rooms contrast well with the floor coverings.
  • A team of volunteers is on hand to provide information and help.
  • Ticket offices are located at the Bourse and Caméo. If you have to wait a long time, priority access may be available.
  • Chairs and armchairs are available in all venues.
  • The seats in the main auditorium contrast well with the floor coverings.
  • Payment: by credit card or cash on site.
  • Horizontal circulation: corridors and aisles are sufficiently wide.
  • Vertical circulation: lifts serve all floors. Volunteers can accompany you.
  • The lift buttons are in relief and Braille.
  • There are toilets close to the halls (Caméo and Delta).
  • The programme is available in hard copy, with sufficient contrast. 
  • An audio-description screening has been organised in collaboration with Les amis des aveugles, and will feature Michel Gondry's film Le livre des solutions. For more information about this screening, please contact Camille Bernard at ‘Les Amis des Aveugles et Malvoyants’: c.bernard@amisdesaveugles.org / +32 65 40 31 00.

Points of attention

  • Only one session is audio-described.
  • From the outside, to find the entrance, it is possible to follow natural guide lines (kerbs), which may be interrupted depending on the different spaces.
  • The stairs are not equipped with pedomark tiles. We advise you to use the lift.
  • There is no voice synthesis in the Caméo lift. The buttons are in Braille and in relief. We advise you to ask the volunteers if you need assistance.
  • There is no text-to-speech facility in the lift. We advise you to ask the volunteers how to use the lifts.
  • Fares are not available in Braille, please ask staff for details.

Strong points

  • The festival organisers have provided signage to help you find your way around the buildings.
  • On request, a sign language interpreter or communication aid can accompany you to the entrance of the screening. Contact the PRM manager to make a request: barbara@fiff.be.  
  • One film is subtitled for the deaf and hard of hearing. It is the film LUCY GRIZZLI SOPHIE by Anne Émond (Quebec). 
  • 7 films are subtitled: https://www.fiff.be/accessibilite#seances-sous-titrees  
  • Prices are visually displayed at the entrance to the buildings. 
  • WIFI available in the building.

Points of attention

  • Depending on the lighting, there may be areas of shadow or glare when communicating.
  • Debates and conferences are not adapted for sign language.  

Strong points

  • The festival organisers have provided signage to help you find your way around the buildings.
  • The programme will be available at the reception desk.
  • Volunteers will be on hand to accompany and guide visitors.
  • There is a BIM at the Delta. Don't hesitate to contact the event to make a reservation.
  • One film is subtitled for the deaf and hard of hearing. It is the film LUCY GRIZZLI SOPHIE by Anne Émond (Quebec). 
  • 7 films are subtitled: https://www.fiff.be/accessibilite#seances-sous-titrees  
  • WIFI available in the building.

Points of attention

  • There is no BIM at Caméo, only sound amplification.
  • Depending on the lighting, there may be areas of shadow or glare when communicating.
  • There are no Magnetic Induction Loops (MIL) at the ticket offices (Caméo / Bourse), but admission prices will be visible there. Volunteers will accompany you into the halls and communication assistance is available.

Strong points

  • There are PRM parking spaces near the entrance to each of the buildings.
  • A drop-off point is available close to the 3 buildings.
  • The screening rooms are not too far apart, around 10 minutes on foot.
  • A team of volunteers is on hand to provide information and help throughout the festival.
  • There is a ticket office at the entrance to each building to welcome visitors.
  • You can pay by credit card or in cash.
  • The walkway is safe (no obstacles or hazards).
  • There is clear signage.
  • Volunteers are trained to welcome visitors.
  • The site is easy to understand and navigate.

Points of attention

  • Please note: the venue is in the centre of Namur, so some people may leave the buildings and find themselves in the middle of town.
  • During film screenings, the lack of lighting in the auditorium may disturb some people.
  • There are no sessions planned with adapted facilities (dimmed lights, reduced noise level, etc.).
  • The content of some lectures may be difficult to understand (but as the main function of this festival is to screen films, this does not affect the colour of certification).
  • The film synopses are not in FALC, but you can view the trailers on the FIFF website.
  • The festival's programming is sometimes subject to age limits.
Access-i vous informe sur l'accessibilité de ce lieu, de par les données relevées sur place, à un instant T. Les modifications éventuelles après la visite d'Access-i relèvent de la responsabilité du gestionnaire.