Les Ardentes 2024 - Access-i

Strong points

To ensure that everyone is able to enjoy the event to the full, the festival is committed to providing a range of facilities to facilitate access for all.

Proposed facilities:

• PRM tickets for easy identification
• A reserved car park right next to the entrance with volunteers on hand to welcome you (Rue de la Tonne). Please see the access procedure on the festival website: lesardentes.be/festival/fr/infos/PMR and, as spaces are limited, a booking procedure has been set up at pmr@lesardentes.be.
• An adapted entrance (via VIP entrance)
• A PRM information and rest stand at the heart of the festival, with WC, fridge, guide-dog bar, charging facilities and crutches and wheelchair hire.
• Adapted toilets at various points on the festival site
• PRM podiums overlooking the main BIG EYE and PHOENIX stages
• A team of volunteers ready to meet your needs from 1pm to 1am. Identifiable by their PRM Welcome t-shirt and spread out between the car park, the podiums and the PRM information desk.
• Experienced volunteer managers who can be contacted by telephone if necessary 
• Easy payment with the Cashless system 
• This year, part of the regular campsite has been made accessible with adapted sanitary facilities (toilets and showers) and wheelchair access around the site. Please note that there is no specific assistance at this level.

Contact us if you have any questions before you come: pmr@lesardentes.be

Points of attention

• A huge crowd is expected for this festival.
• The new festival site stretches over 25 hectares, some of which are quite long and complex.
• The route has many irregularities.
• The plain is uneven (up to 4% in places).
• The distance between the festival site and the campsite is considerable.
• Given the location of the festival, mobility on the site is dependent on weather conditions.

Strong points

• PRM tickets for easy identification
• A reserved car park right next to the entrance with volunteers on hand to welcome you (Rue de la Tonne). Please see the access procedure on the festival website: lesardentes.be/festival/fr/infos/PMR and as spaces are limited, a booking procedure has been set up at pmr@lesardentes.be.
• An adapted entrance (via VIP entrance).
• A team of identifiable PRM volunteers who can help with getting around the site or with everyday tasks.
• Access ramp to the site.
• PRM podium in front of 2 stages (Big Eye and Phoenix) with chairs available for accompanying persons and access to the floors under the marquees.
• A PRM information and rest stand at the heart of the festival with WC, fridge and facilities for recharging devices.
• Various stands with access ramps.
• Adapted toilets in the sanitary areas and at the PRM stand.
• Easy payment with the Cashless system. You can load your card before you come.
• This year, part of the regular campsite has been made accessible, with adapted toilets and showers, and wheelchair access around the site.

Points of attention

• The size of the site and the length of the paths mean that you have to think ahead.
• No toilets at the foot of the practice areas.
• Paths with different surfaces, lots of irregularities and unevenness.
• Some of the bars, food stands and ticket offices are too high, requiring the help of volunteers.
• A proliferation of unsafe ramps.

Strong points

• PRM tickets for easy identification
• A reserved car park right next to the entrance with volunteers on hand to welcome you (Rue de la Tonne). Please see the access procedure on the festival website: lesardentes.be/festival/fr/infos/PMR and as spaces are limited, a booking procedure has been set up at pmr@lesardentes.be.
• An adapted entrance (via VIP entrance).
• A team of identifiable PRM volunteers who can help with getting around the site or with everyday tasks.
• Access ramp to the site.
• PRM podium in front of 2 stages (Big Eye and Phoenix) with chairs available for accompanying persons.
• A PRM information and rest stand at the heart of the festival with toilets, a fridge and the option of recharging your devices. 
• Adapted toilets in the sanitary areas and at the PRM stand.
• Easy payment with the Cashless system. You can load your card before you come.
• This year, part of the regular campsite has been made accessible, with adapted toilets and showers and wheelchair access around the site.

Points of attention

• The size of the site and the length of the paths mean that you have to think ahead.
• No toilets at the foot of the practice areas.
• Paths with different surfaces, lots of irregularities and unevenness.

Strong points

• Volunteers on site, with the possibility of escorting visitors (see description of the surrounding area).
• Cashless payment system that can be managed using a smartphone.
• Mobile phone recharging available at the PRM info point and guide-toy bar.
• 4G throughout the site and information on the festival app

Points of attention

• Unsecured staircases (preferable to use the site access ramp).
• Very large and complex site.
• Difficult-to-detect turnbuckles, stairs and ramps that are not contrasted or safe.
• Crowd density.

Strong points

• Volunteers on site, with the possibility of escorting visitors (see description of the surrounding area).
• Cashless payment system that can be managed using a smartphone.
• Mobile phone recharging available at the PRM info point.
• 4G throughout the site and information on the festival app.

Points of attention

• Unsecured staircases (preferable to use the site access ramp).
• Very large and complex site.
• Difficult-to-detect turnbuckles, stairs and ramps that are not contrasted or safe.
• Crowd density.

Strong points

• Smartphone payment system.
• Festive atmosphere and plenty of activities on site

Points of attention

• No signed or subtitled concerts.
• No volunteers with sign language skills.
• Very large and complex site.

Strong points

• Smartphone payment system.
• Festive atmosphere and plenty of activities on site

Points of attention

• No induction loop planned.
• Very large and complex site.

Strong points

• PRM tickets for easy identification
• A reserved car park right next to the entrance with volunteers on hand to welcome you (Rue de la Tonne). Please see the access procedure on the festival website: lesardentes.be/festival/fr/infos/PMR and as spaces are limited, a booking procedure has been set up at pmr@lesardentes.be
• Adapted entrance (via VIP entrance)
• A team of clearly identifiable and trained volunteers to help with everyday tasks and getting around the site.
• PRM stand: rest area, fridge for medication, etc.
• You can prepare your visit by registering in advance by emailing pmr@lesardentes.be
• Site closed.

Points of attention

• Extensive and complex site.
• Lack of specific signage (pictograms).
• Non-contrasting and safe ramps and platforms.
• Crowd density.
• Beware of lighting and stroboscopic effects.