Eupen Tourist Information Centre

Car park

• A reserved parking space is available near the entrance. Dimensions : 350 x 600 cm.

Access road to the entrance

• Compliant access ramp : 5% gradient over 10 metres, fitted with kerb ramps and handrails.

Entrance

• Flat landing measuring 150 x 150 cm in front of the entrance.

• Level entrance.

• External door always open during opening hours and a second automatic sliding door.

Reception

• Unobstructed access to the reception area, located on the right after the entrance vestibule.

• Counter with a lowered section.

• Accessible payment facility.

Adapted toilet

• Adapted toilet available on request.

• Barrier-free access (sufficient corridor and door width).

• Toilet cubicle with washbasin, sufficiently spacious and well-equipped.

Car park

• Slope of reserved parking space : 3.5%.

Car park

• A reserved parking space is available near the entrance. Dimensions: 350 x 600 cm.

Access road to the entrance

• Compliant access ramp : 5% slope over 10 metres, equipped with wheel stops and handrails ;

• Or 4 steps with handrail on one side.

Entrance

• Horizontal landing in front of the entrance.

• Level entrance.

• External door always open during opening hours and second automatic sliding door.

Reception

• Unobstructed access to the reception area, located on the right after the entrance hall.

• Seating available (bench with backrest).

Adapted toilet

• Adapted toilet available on request.

• Unobstructed access (sufficient corridor and door width).

• Toilet cubicle with washbasin, sufficiently large and well equipped.

Access road to the entrance

• Stairs : handrail on one side only (but possibility of using the ramp as an alternative).

Car park

• A reserved parking space is available near the entrance.

Access road to the entrance

• The entrance steps are located opposite the pedestrian crossing.

• There are four steps with a handrail on the left-hand side as you go up.

• Alternatively, there is an access ramp near the reserved parking space, equipped with handrails on both sides.

Entrance

• The entrance is at ground level.

• The outer door is always open during opening hours and there is a second automatic sliding door.

Reception

• Easy circulation.

• Open counter. Staff come to meet visitors.

• Quiet environment.

• Accessible payment device with raised buttons and standardised keypad with tactile markings.

Access road to the entrance

• The building is set back and there is no guide line on the esplanade in front of the entrance, but the entrance steps are opposite the pedestrian crossing.

• The edges of the landing in front of the entrance are not secure.

Reception

• The reception is not opposite the entrance but to the right just after the entrance hall.

Car park

• A reserved parking space is available near the entrance.

Access road to the entrance

• The entrance steps are located opposite the pedestrian crossing.

• Four steps with a handrail on the left-hand side as you go up ;

• Or an access ramp located near the reserved parking space, equipped with handrails on both sides.

• No floor lighting.

Entrance

• Level entrance.

• External door always open during opening hours and second automatic sliding door.

• Visually secure glazing on door and entrance hall.

Reception

• Matt flooring, good contrast between the floor, column and furniture.

• Good lighting.

• Quiet environment.

• Open counter. Staff come to meet visitors.

• Accessible payment device with raised buttons and standardised keypad with tactile markings.

Access road to the entrance

• Steps : staircase without contrasting step nosings (but it is possible to use the safer access ramp).

Entrance

• Landing in front of the entrance with unsecured edges (no contrasting nosings or tactile paving).

Car park

• A reserved parking space is available near the entrance.

• Free parking is available on the street.

Entrance

• The building and its entrance are easily identifiable by their distinctive architecture, police number and sign.

• Opening hours and contact email address are displayed next to the door and listed on the website.

• The outer door is always open during opening hours and the second door is automatic and sliding.

Reception

• The reception is visible from the entrance. It is located on the right after the entrance hall.

• Good lighting.

• Quiet environment.

• Open counter. Staff come to meet visitors.

• WiFi available.

• Shop : prices displayed.

Toilets

• Toilet accessible on request. Vacant/occupied indicator.

Reception

• The staff are aware of how to welcome people with disabilities but do not practise sign language.

Car park

• A reserved parking space is available near the entrance.

• Free parking is available on the street.

Entrance

• The building and its entrance are easily identifiable by their distinctive architecture, police number and sign.

• Opening hours and contact email address are displayed next to the door and listed on the website.

• The outer door is always open during opening hours and the second door is automatic and sliding.

Reception

• The reception is visible from the entrance. It is located on the right after the entrance hall.

• Good lighting.

• Quiet environment.

• Open counter. Staff come to meet visitors.

• WiFi available.

Toilets

• WC accessible on request. Free/occupied indicator.

Car park

• A reserved parking space is available near the entrance.

• Free parking is available on the street.

Entrance

• The building and its entrance are easily identifiable by their distinctive architecture, police number and sign.

• Opening hours and contact email address are displayed next to the door and listed on the website.

• The outer door is always open during opening hours and the second door is automatic and sliding.

Reception

• The reception area is visible from the entrance. It is located on the right after the entrance hall.

• Good lighting.

• Quiet environment.

• Open counter. The staff are attentive and approach visitors.

• Cash payment possible.

Toilets

• Toilet accessible on request and identified by a pictogram.