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Who are we?

What is Access-i?

Our mission: to inform you about the accessibility of places open to the public in Wallonia and Brussels!

Would you like to visit a tourist or public building, an event, a cycling route, or a natural or leisure area?

We help you prepare your visit!

We answer questions like these:

Can I come alone? Do I need to be accompanied?

Is the staff trained to welcome people with specific needs?

Is the information written in Easy-to-Read and Understand language?

Is the visit interpreted in sign language?

Are there benches along the route?

Is an audio guide available for the visit?

Is the car park located near the entrance?

Is the toilet accessible/adapted?

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To discover

Namur

Maison Delforge – Perfume Workshop

Delforge Perfume WorkshopSituated in the heart of the Namur Citadel, the Delforge Perfume Workshop is a unique venue in Belgium, entirely dedicated to the creation and production of perfumes.During the tour, visitors discover the different stages involved in designing a perfume and are immersed in the world of fragrances. Essential oils from fruit, flowers, wood and spices form the basis of the house’s creations, crafted using expertise passed down through the generations.The tour also offers the chance to explore the workshops and underground passages of the Citadel, whilst tracing the history of this exceptional building. A sensory and cultural experience that concludes with personalised advice to help you find the perfume that suits you best.It is also possible to visit the shop alone to purchase perfumes.Guided tours lasting approximately one hour are available in French, Dutch, German, English, Spanish and Italian, subject to booking.– Individually, on Saturdays (except public holidays) at 3.30 pm; during school holidays, from Monday to Saturday (except public holidays) at 3.30 pm€3.50 per person (€3.00 for children under 12). Booking required.– Discounted rates for groups: personalised quotes available upon booking.Photo credits, Maison Delforge: © Maison DelforgePhoto credits, technical gallery: © Plain-Pied
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Bruxelles

Corinthia Grand Hotel Astoria

This audit and certification project was made possible thanks to the invaluable support of visit.brussels.The Corinthia Grand Hotel Astoria Brussels is a fully renovated historic 5-star hotel, situated in the heart of Brussels within a Belle Époque-style building. It combines architectural prestige with modern comfort in a central location close to public transport and the city’s main attractions.General accessibilityThe hotel offers assistance for guests with specific needs and adapted facilities for guests with reduced mobility in certain communal areas.A lift facilitates access to the floors and various levels of the building.The toilets are accessible.Adapted rooms and facilitiesThe hotel has 7 rooms for guests with reduced mobility.The rooms are designed to offer more space for wheelchair users, with accessible showers, washbasins and toilets fitted with folding seats and grab rails on both sides.Access to the hotelThe main entrance is accessible via steps at ground floor level; however, an alternative entrance is available. It is recommended that you contact the hotel before your arrival or inform the staff at the entrance to gain level access via this alternative entrance.The lift is available for moving between floors.Common areasThe hotel includes public areas (reception, lounges, restaurants, bar, spa/pool) where wheelchair access is available throughout.Practical adviceIt is strongly recommended that you book an accessible room in advance and specify any specific requirements.You can ask the hotel for dedicated assistance on arrival or departure, from the street or a parking area.Photo credits for Corinthia : © Booking, © Corinthia Grand Hotel AstoriaPhoto credits for the technical gallery : © Plain-Pied - Laurent Duquesne
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News from Access-i

19 TEC locations are certified by Access-i!

TEC commissioned Access-i to certify 19 TEC locations in Wallonia. Comprehensive information on the accessibility of these facilities is available. Discover the information sheets for these various locations here.
View the article 19 TEC locations are certified by Access-i!

Interview with the manager of Cyril Chocolat

Cyril Chocolat is a family-run chocolate shop in La Roche-en-Ardenne that is fully accessible to people with all types of disabilities. The General Commission for Tourism interviewed the manager as part of the museum's Access-i certification process. Watch the video to find out more.
View the article Interview with the manager of Cyril Chocolat

2025 recertified

Access-i certifications are renewed every year to ensure that you always have reliable and verified information about the accessibility of venues. For the year 2025-2026, 36 operators have already renewed their certification. More information to follow...
View the article 2025 recertified
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