Novotel Brussels City Centre

Access road from the street

• All passageways are sufficiently wide.

Entrance

• The building and entrance are easily identifiable.

• The main entrance is accessible.

• The door opens automatically and slides.

Reception

• The payment system is easy to use.

• There is sufficient space in front of the counter, which is at a suitable height.

Horizontal movement

• The floor is even and free of obstacles.

Vertical movement

• There is a lift.

Bedroom

• The hotel has one accessible room per floor, which is sufficiently large.

Entrance

• Staff cannot see people arriving.

Adapted toilet

• An adapted toilet is available in the room, but access is difficult.

• The door width is between 80 and 85 cm.

Restaurant

• None of the tables can be positioned correctly for wheelchair users.

• The access ramp to the restaurant has a gradient of 8%.

Shower room

• There is a step to negotiate to enter the shower.

• The shower room is not well equipped.

Entrance

• The building and entrance are easily identifiable.

Reception

• Seating is available near the reception desk.

Bedroom

• The hotel has one accessible room per floor that is sufficiently large.

• The room has a private accessible shower room.

Shower room

• The accessible shower is equipped with a seat and grab bars.

Entrance

• Staff cannot see people arriving.

Horizontal movement

• The floor is difficult to navigate in places.

• The ramps are not equipped with handrails.

Dining room

• The access ramp to the restaurant has a 8% gradient and is not equipped with a handrail.

Guide dogs

• Assistance dogs are welcome.

Entrance

• The entrance is easy to spot and is in line with the route.

• The door opens automatically and slides open.

Reception

• The reception desk is in line with the route.

Horizontal movement

• Any dangerous objects on the route are secured.

Vertical movement

• A lift serves all floors accessible to the public.

Bedroom

• The room number is in relief next to the door.

• Staff are available to guide you to your room.

Access road from the street

• There are no guide lines.

Horizontal movement

• There is at least one unsecured step in the logical path.

• There are no guide lines in wide paths.

Vertical movement

• There is no Braille on lift buttons.

Entrance

• The entrance is easily identifiable ; it is located in the logical continuation of the route.

• The door opens automatically and slides open.

Reception

• The reception desk is located in the logical continuation of the route.

Horizontal movement

• Circulation is unobstructed.

Vertical movement

• A lift serves all floors.

Dining room

• Staff are available to help people sit down at their table, choose from the menu, serve themselves, pay, etc.

Bedroom

• Staff are available to show guests to their room and explain the facilities.

Access road from the street

• There are no guide lines.

Entrance

• Staff cannot see people arriving and are unable to provide assistance.

Vertical movement

• The stairs in the entrance hall are not secure (glare from lighting on the steps and lack of tactile paving).

Dining room

• Meals are served buffet style.

Bedroom

• The bedroom door does not contrast with its surroundings.

• The room number is not in a contrasting colour to its background.

Entrance

• The building and entrance are easy to find.

Reception

• The reception area is open, well lit and allows lip reading.

Wi-Fi

• It is possible to connect to mobile networks, 4G or 5G.

Vertical movement

• There is a visual display of the floors in the lift.

• The floors of the building are clearly indicated.

Bedroom

• Staff are available to show you to your room and its facilities.

Entrance

• Staff cannot see people arriving.

Bedroom

• There are no bedrooms equipped with a fire alarm system or a suitable alarm bell (light or vibrating).

Entrance

• The building and entrance are easy to find.

Reception

• The reception area is quiet and not glass-enclosed.

Restaurant

• The environment is quiet.

• The lighting is sufficient and allows for lip reading.

• Meals are served buffet style.

Bedroom

• The staff is available to show you your room and its amenities.

Entrance

• Staff cannot see people arriving.

Magnetic induction loop

• There is no mobile magnetic induction loop.

Bedroom

• There are no rooms equipped with a suitable fire alarm system (light or vibrating).

Entrance

• The building and entrance are easy to find.

Reception

• The reception area is quiet.

Horizontal movement

• The premises are quiet and well lit.

Vertical movement

• The lift is easy to use or staff are available to help.

• The floors of the building are clearly marked.

Vertical movement

• The staircases in the entrance hall are stunning.