Tournai TEC Space

Parking

• There is at least 1 reserved parking space less than 100 metres from the entrance.

• The reserved parking spaces are clearly signposted, sufficiently large, and level.

• It is possible to drop someone off near the entrance.

Access road from the car park

• From the car park, you can access the TEC counter on one level via platform 1, by following the path through the indoor SNCB commuter parking lot, located at the far right of the station.

• All walkway areas are wide enough.

• The ground is even and free of obstacles.

Entrance

• The building is easily identifiable.

• The main entrance is accessible.

• The door opens automatically.

• The clearance width of the doors is at least 85 cm.

• The door can be passed through independently.

Reception

• The clear space in front of the counter is large enough, and the counter is at the correct height.

Horizontal movement

• There are no steps to negotiate.

• The ground is even and free of obstacles.

• The width of the corridors is sufficient.

Access road from the car park

• From the car park, there is no designated crossing that allows easy access to the sidewalk, which has a 16 cm step.

Entrance

• The staff cannot see people arriving.

Adapted toilet

• An adapted toilet is available, but using it is difficult : the grab bar is too short, the clear passage width is 98 cm, and the toilet seat height is 51 cm.

Car park

• There is at least 1 reserved parking space less than 50 metres from the entrance.

• The reserved parking spaces are clearly signposted, sufficiently large, and level.

• It is possible to drop someone off near the entrance.

Entrance

• The building and the entrance are easily identifiable.

• The main entrance is accessible.

• The clearance width of the doors is at least 85 cm.

• The ramp is equipped with a handrail on both sides.

Reception

• Seating is available near the reception area.

• Staff members are available to provide direction and guidance.

Horizontal movement

• Circulation is easy throughout.

• The ground is even and free of obstacles.

• All walkway areas are wide enough.

Adapted toilet

• There is a toilet with grab bars, and it is easy to use.

Access road from the street

• There is no seating along the pathway.

Entrance

• There is no doorbell at the entrance, and the staff cannot see people wishing to enter.

Horizontal movement

• There is no seating along the pathway.

Access road from the street

• Guiding lines and tactile paving facilitate circulation.

• Circulation is free of obstacles.

Guide dog

• Assistance dogs are welcome.

Entrance

• The entrance is easily identifiable.

• The door opens automatically.

Reception

• The reception area is located directly opposite the entrance.

• The reception area is in a quiet environment.

• The counter has a glass partition but remains perfectly audible.

Horizontal movement

• Guiding lines facilitate circulation.

• Circulation is free of obstacles.

Access road from the car park

• You must cross the parking lot to reach the entrance.

Entrance

• There is no doorbell at the entrance, and the staff cannot see people wishing to enter.

Reception

• Visual information is not supplemented by an audio announcement.

Access road from the street

• Guiding lines facilitate circulation.

• Circulation is free of obstacles.

• Pedestrian crossings are secured with tactile paving.

Entrance

• The entrance is easily identifiable ; it is located in the logical continuation of the pathway.

• The door opens automatically.

Reception

• The reception area is located directly opposite the entrance.

• The reception area is in a quiet environment.

• The door contrasts visually with its surroundings.

Horizontal movement

• Circulation is free of obstacles.

Entrance

• There is no doorbell at the entrance, and the staff cannot see people wishing to enter.

Reception

• Reflections or backlighting may obstruct vision.

• Visual information is not supplemented by an audio announcement.

Horizontal movement

• Glass walls and doors are not secured with contrasting markings.

• There are no contrast-coloured guiding lines to facilitate circulation.

Car park

• The parking lot is free to access.

Entrance

• The entrance is easy to find.

Reception

• The reception area is easy to find and close to the entrance.

• The reception area is well-lit and allows for lip-reading.

• Rates/prices are displayed at the reception desk.

Wi-Fi

• It is possible to connect to mobile networks, 4G or 5G.

Horizontal movement

• The venue is easy to navigate and understand.

Toilets

• It is possible to see if a toilet is occupied or vacant.

Entrance

• The building is difficult to find.

• There is no doorbell.

• The staff cannot see people arriving.

Reception

• There is no mobile phone number or email address available to contact the establishment.

• There is no information available in sign language, and no member of staff uses sign language.

Car park

• The parking lot is free to access.

Entrance

• The entrance is easy to find.

Reception

• The reception area is easy to find and close to the entrance.

• The reception area is located in a quiet environment.

• Rates/prices are displayed at the reception desk.

Horizontal movement

• The venue is easy to navigate and understand.

• The lighting is sufficient.

Toilets

• It is possible to see if a toilet is occupied or vacant.

Entrance

• The building is difficult to find.

• There is no doorbell.

• The staff cannot see people arriving.

Reception

• Depending on the crowd, it can be very noisy in the reception area.

• The counter has a glass partition and there is no sound amplification, but it is possible to speak next to the counter.

• There is no email address available to contact the establishment.

Entrance

• The building and the entrance are easy to find.

• Opening hours are displayed near the door.

Reception

• The reception area is easy to find and close to the entrance.

• The reception area is quiet.

• It is possible to pay in cash (coins and notes).

Horizontal movement

• The venue is quiet and well-lit.

Toilets

• The toilets are easy to find.

Entrance

• The building is difficult to find.

• There is no doorbell.

• The staff cannot see people arriving.