Choco Story Brussels

Access road from the street

• All passageways are wide enough.

• There is a step of no more than 2 cm, but it is bevelled.

Entrance

• The building is easily identifiable.

• There are no steps at the entrance.

• The door opens automatically.

• Staff can see people arriving and can offer assistance.

Reception

• The payment system is easy to use.

• There is sufficient space in front of the counter.

Horizontal movement

• The floor is even.

Vertical movement

• The lift can be used independently.

Exhibition

• All exhibition content is accessible and visible.

Car park

• There is no parking.

Access road from the street

• The ground is uneven.

Reception

• The counter is too high.

Horizontal movement

• Part of the corridor is 110 cm wide.

Vertical movement

• Vertical circulation is provided by a compliant lift and three platform lifts along the staircase, measuring 70/85 cm, which are mandatory passages for visitors.

Adapted toilet

• An adapted toilet is available but access is difficult.

• The washbasin is difficult to use.

Access road from the street

• All passageways are wide enough.

• There are no steps to negotiate.

Entrance

• The building is easily identifiable.

• There are no steps at the entrance.

• Staff can see people arriving and can offer assistance.

Horizontal movement

• The corridors are sufficiently wide.

• There are seats along the route.

Adapted toilet

• There is a toilet with grab bars and it is easy to use.

Car park

• Parking spaces are located more than 100 metres from the entrance.

Access road from the street

• The ground is uneven.

Reception

• There are no seats near the reception desk.

Horizontal movement

• There are a few steps without handrails.

• There is a staircase with more than 6 steps.

Vertical movement

• Vertical circulation is provided by a compliant lift and 3 staircases without handrails, which are necessary for visiting the site.

Exhibition

• Due to the layout of the premises, some of the content is difficult to access.

Note : In our analysis, we assume that blind people are accompanied during their museum visit.

Access road from the street

• Guide lines facilitate movement.

Guide dogs

• Assistance dogs are allowed.

Entrance

• The door opens automatically.

• Staff can see visitors arriving and offer assistance.

Reception

• The reception is located opposite the entrance.

• The reception area is quiet and not enclosed by glass.

Exhibition

• Adapted guided tours are available upon reservation.

• Audio guides are available at the information desks.

Entrance

• There is no device to identify the entrance.

Horizontal movement

• The path occasionally has a clearance height of less than 2 m.

Vertical movement

• The stairs do not have handrails.

Exhibition

• An audio guide is available, but it does not automatically adapt to the visitor's progress.

Access road from the street

• Guide lines facilitate movement.

Entrance

• The door opens automatically.

• Staff can see arriving visitors and offer assistance.

Reception

• The reception area is located in a logical continuation of the route.

• The reception area is in a quiet environment.

Exhibition

• Adapted visits are available upon reservation.

• Audio guides are available at the information desks.

Entrance

• There is no device to identify the entrance.

• There is at least one unsecured glass door.

Horizontal movement

• The lack of contrast between the floor and walls makes circulation difficult.

• The path has a height of less than 2 m in some places.

Vertical movement

• The steps are not contrasted.

• The stairs do not have handrails.

Exhibition

• An audio guide is available, but it does not automatically adapt to the visitor's progress.

• Parts of the exhibition are in darkness or very dark.

Entrance

• The building is easy to find.

• Opening hours are displayed near the door.

• Staff can see people arriving and are available to help.

Reception

• The reception is easy to find and close to the entrance.

• The reception is open, well lit and allows lip reading.

• The establishment can be contacted in writing : SMS or email.

• Prices are displayed at reception.

Wi-Fi

• It is possible to connect to mobile networks, 4G or 5G.

Toilets

• The toilets are easy to find.

• It is possible to see if a toilet is occupied or free.

Exhibition

• A tour in Belgian sign language is available on request.

• The content on display is mainly visual.

• A video guide is available.

• The content of the audio guide is transcribed in a paper version.

Exhibition

• Parts of the exhibition are plunged into darkness or very dimly lit.

Entrance

• The building is easy to find.

• Opening hours are displayed near the door.

• Staff can see people arriving and are available to help.

Reception

• The reception is easy to find and close to the entrance.

• The reception area is quiet, open, well lit and allows lip reading.

• The establishment can be contacted in writing : by text message or email.

• Prices are displayed at reception.

Toilets

• It is possible to see whether a toilet is occupied or free.

Exhibition

• The environment is quiet.

• An adapted tour is available on request.

• The content on display is mainly visual.

• An audio guide with headphones and sound adjustment is available.

• The content of the audio guide is transcribed in paper form.

Exhibition

• Parts of the exhibition are plunged into darkness or very dimly lit.

Entrance

• The building is easy to find.

• Opening hours are displayed near the door.

• Staff can see people arriving and are available to help.

Reception

• The reception is easy to find and close to the entrance.

• The reception area is quiet.

• Cash payments (coins and notes) are accepted.

Vertical movement

• The lift is easy to use or staff are available to help.

Toilets

• The toilets are easy to find.

Exhibition

• A special tour is available on request.

• The exhibition is varied (touch, smell, sight, hearing).

Vertical movement

• Lighting is insufficient on stairs.

• Stair treads are not contrasting.

• Stairs do not have handrails.

Exhibition

• Parts of the exhibition are in darkness or very dark.