A magnificent hospital founded in the Middle Ages : a magical, timeless place !
One of the oldest hospitals in Europe ! A majestic and authentic architectural complex. A place full of emotion, with a thousand facets to discover : a Baroque chapel, cloister, gardens, ward, convent...
Photo credits Notre-Dame à la Rose Hospital : © Francis Vauban, © Notre-Dame à la Rose Hospital, © Esenca – Christine Bourdeauducq
Photo credits technical gallery : © Esenca – Christine Bourdeauducq
Click on the type of disability of your choice to discover the venue’s accessibility level!
Attention, particularities! Difficulties will be encountered on-site. Consult the points of attention for this location to prepare yourself.
Strengths
There is at least one parking space within 100 metres of the entrance.
It is possible to drop someone off near the entrance.
All passageways are sufficiently wide.
The floor is even and free of obstacles.
There are no steps to negotiate.
The door opens automatically.
There is a bell at the entrance to request assistance.
Staff can see people arriving and can offer assistance.
There is sufficient space in front of the counter.
The counter is at a suitable height.
There are no steps to negotiate.
The floor is even and free of obstacles.
The corridors and paths are sufficiently wide.
The doorways are at least 85 cm wide.
A sufficiently large lift, which can be used independently, serves all floors accessible to the public.
The adapted toilet is easy to find.
There is an accessible washbasin outside the adapted toilet.
The doorways are at least 85 cm wide.
Most of the exhibition content is accessible and visible.
Points of attention
Due to the building's status as a listed heritage site, the museum managers wanted to make it accessible, but technical constraints limited the choice of facilities. Each of the museum's rooms can be visited using custom-made ramps, which do not always comply with current standards, but are fully wheelchair accessible. There are no wheel guards or handrails on the ramps, which are often trapezoidal in shape.
There are no reserved parking spaces.
The access route has a significant slope.
The building and entrance are difficult to identify.
The entrance system is inaccessible.
The ticket machine cable is too short, but it is possible to purchase tickets in advance online.
There is an 18% slope between two rooms, measuring 50 cm, which may require occasional assistance.
The width of the lift door is between 80 and 85 cm.
The depth of the lift cabin is between 130 and 140 cm.
An adapted toilet is available but is difficult to use.
The toilet is poorly equipped.
Assistance is required to open the door.
Three rooms in the exhibition are not wheelchair accessible. The museum has produced three explanatory videos that can be downloaded from the internet before your visit.
Attention, particularities! Difficulties will be encountered on-site. Consult the points of attention for this location to prepare yourself.
Strengths
There is one parking space reserved for disabled people on Grand'Rue (a one-way street with a slope).
It is possible to drop someone off near the entrance.
There is a bell at the entrance to request assistance.
Staff can see people arriving and can provide assistance.
The doors are at least 85 cm wide.
Seats are available near the reception area.
Wheelchairs are available.
The steps can be bypassed via a clearly marked alternative route.
Circulation is easy almost everywhere.
The floor is even and free of obstacles.
The corridors are sufficiently wide.
There are seats along the route.
A lift serves all floors accessible to the public.
There is a grab bar in the lift.
The doorways are at least 85 cm wide.
There is a toilet with grab bars and it is easy to use.
All of the exhibition content is accessible.
There are seats in each area of the exhibition.
Wheelchairs are available.
Points of attention
Due to its status as a listed building, the museum managers wanted to make it accessible, but technical constraints limited the choice of facilities. Each of the museum's rooms can be visited using custom-made ramps, which do not always comply with current standards. There are no handrails on the ramps, which are often trapezoidal in shape. Be careful not to lose your balance.
The parking spaces are on a slope.
There are no seats along the route.
The building and entrance are difficult to identify.
There is a step of more than 18 cm to negotiate.
The ramps are not equipped with handrails.
There is a handrail on one side of the stairs.
The width of the lift door is between 80 and 85 cm.
Attention, particularities! Difficulties will be encountered on-site. Consult the points of attention for this location to prepare yourself.
Strengths
There are no obstacles to traffic.
Assistance dogs are accepted.
The entrance is located in the logical continuation of the route.
The door opens automatically.
Staff can see people arriving in the building and can offer assistance.
The reception is opposite the entrance.
The reception is in a quiet environment.
Circulation is unobstructed.
A lift serves all floors accessible to the public.
Points of attention
Due to its status as a listed building, the museum's managers wanted to make it accessible, but technical constraints limited the choice of facilities. Each of the museum's rooms can be visited using custom-made ramps, which do not always comply with current standards. There are no wheel guards or handrails on the ramps, which are often trapezoidal in shape. These ramps can be an obstacle for blind people, as they encroach on the path in an irregular manner.
Pedestrian crossings are not secured by tactile paving.
There are no guide lines.
There is no device to identify the entrance.
Visual information is not accompanied by a voice announcement.
There are no guide lines in the wide pathways.
There is at least one unsecured step and ramp in the logical pathway.
The stairs have an unsafe handrail.
The stairs are not secured by warning tiles at the top.
The lift does not have raised buttons, contrast or Braille.
There are no adapted tours planned.
Attention, particularities! Difficulties will be encountered on-site. Consult the points of attention for this location to prepare yourself.
Strengths
There are no obstacles to traffic.
The door opens automatically.
Staff can see people arriving at the building and can offer assistance.
The reception is opposite the entrance.
The reception is in a quiet environment.
An adapted map of the premises is available.
A designated person is available to welcome and assist people with specific needs.
Circulation is unobstructed.
A lift serves all floors.
Points of attention
Due to its status as a listed building, the museum's managers wanted to make it accessible, but technical constraints limited the choice of facilities. The ramps in the corridor have no wheel guards or handrails and are often trapezoidal in shape. These ramps can be an obstacle for visually impaired people, as they encroach on the path in an irregular manner. Backlighting from the numerous windows overlooking this corridor could increase the risk of falls.
The ramp is not secured on the side facing the void.
There are no guide lines.
Pedestrian crossings are not secured by tactile paving.
The entrance is difficult to find.
Reflections or backlighting may impair vision.
Visual information is not accompanied by a voice announcement.
The glass walls and doors are not secured by contrasting markings.
There are no contrasting coloured guide lines to facilitate circulation.
The lack of contrast between the furniture and its surroundings makes circulation difficult.
The flooring is dazzling on part of the route.
There is at least one unsecured step in the logical path.
Reflections or backlighting may impair vision.
The lift does not have raised buttons, contrast or Braille, but there is signage next to it.
The steps are not contrasted.
The stairs have an unsafe handrail.
The written explanations are difficult to read.
There is no visitor guide in large print.
An audio guide is available, but it does not automatically adjust to the visitor's progress.
Most of the works are displayed in glass cases.
There are no adapted tours available.
Attention, particularities! Difficulties will be encountered on-site. Consult the points of attention for this location to prepare yourself.
Strengths
Opening hours are displayed near the door.
Staff can see people arriving and can offer assistance.
The reception is easy to find and close to the entrance.
The reception is open, well lit and allows for lip reading.
The establishment can be contacted by fax and email.
The location is easy to understand.
It is possible to connect to mobile networks, 4G or 5G.
The floors of the building are clearly marked.
There is a visual display of the floors in the lift.
The toilets are easy to find.
It is possible to see whether a toilet is occupied or free.
The content on display is mainly visual.
A tour in Belgian French sign language is available on request.
Points of attention
Parking is available on public roads.
The building and entrance are difficult to find.
No information is available in sign language, and there are no staff members who use sign language.
Audio information is not accompanied by visual aids.
Reflections or backlighting may interfere with vision.
Poorly lit areas make lip reading difficult.
There are no easy-to-read materials.
There are no guided tours in sign language.
There is no adapted fire alarm system (light or vibrating).
Accessible with occasional help! Come accompanied! The difficulties encountered can be overcome with your companion/third-party help.
Strengths
Staff can see people arriving and can offer assistance.
The reception is easy to find and close to the entrance.
The reception is quiet, open, well lit and allows for lip reading.
The establishment can be contacted by fax and email.
The location is easy to understand.
The floors of the building are clearly marked.
There is a visual display of the floors in the lift.
It is possible to see whether a toilet is occupied or free.
The environment is quiet.
The content on display is mainly visual.
An audio guide with sound adjustment is available.
Points of attention
Parking is available on public roads.
The building and entrance are difficult to find.
Reflections or backlighting may impair visibility.
Poorly lit areas make lip reading difficult.
There are no easy-to-read displays.
Attention, particularities! Difficulties will be encountered on-site. Consult the points of attention for this location to prepare yourself.
Strengths
Opening hours are displayed near the door.
Staff can see people arriving and are available to assist.
The reception is easy to find and close to the entrance.
The reception area is quiet.
Cash payments (coins and notes) are accepted.
The area is quiet and well lit.
There is a visual display in the lift.
The floors of the building are clearly marked.
The stairs are equipped with at least one handrail for safety.
The toilets are easy to find.
There is no need to buy tickets in advance.
Points of attention
The building and entrance are difficult to find.
Sloping surfaces in the corridors require caution to avoid falls.
The steps on the staircase do not provide sufficient contrast.
There are no adapted guided tours available.
A significant part of the exhibition is presented in a traditional manner.
There are no easy-to-read materials available.
Validity: From 30 October 2024 on 30 October 2027
Audit conducted by
Access-i informs you about the accessibility of this place based on data collected on-site at a given time. Any changes after the visit by Access-i are the responsibility of the operator.
Dernière mise à jour effectuée le 23 April 2026 - 13:20
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See also
Naninne
Wépion
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