Piscine communale de Spa

Car park

• Two large reserved parking spaces (2.45 x 9.10 m) are available approximately 25 m from the entrance.

• The reserved parking spaces are clearly marked, sufficiently large and level.

• It is possible to drop off a person near the entrance.

Access road from the car park

• All passageways are sufficiently wide.

• There are no steps to negotiate.

• The floor is even and free of obstacles.

Entrance

• The building and entrance are easily identifiable.

• The main entrance is accessible. There are no steps at the entrance.

• The door opens automatically.

• The doorways are at least 85 cm wide.

• There is sufficient lighting.

• Staff can see people arriving and can offer assistance.

Reception

• The payment system is easy to use.

• There is sufficient space in front of the counter. The counter is at a suitable height.

Horizontal movement

• There are no steps to negotiate.

• The floor is level and free of obstacles.

• The corridors are sufficiently wide.

• The doors are at least 85 cm wide. The doors can be opened easily without assistance.

• There is sufficient and continuous lighting.

• Signage makes it easy to find your way around.

Vertical movement

• A lift that is large enough and can be used independently serves all floors accessible to the public.

Cloakroom

• A large, adapted individual changing room is available, equipped with a seat with grab bars, three large lockers and a washbasin. A pool wheelchair is available in the changing room. Please ask the reception staff to store your personal wheelchair in a secure, locked area while you are swimming.

• Two communal changing rooms are also equipped with a wider bench (50 cm) with a transfer area at one end.

Shower room

• The communal showers are located on the ground floor and are equipped with a seat with grab bars.

Adapted toilet

• An adapted toilet is available near the showers on the pool side. A second adapted toilet is available next to the cafeteria. Both are equipped with grab bars and have a washbasin.

• The function of each room is displayed on the door.

Access to the water

• There is a wheelchair lift with a seat.

Access road from the car park

• The reserved parking spaces and the route from these spaces to the entrance have a maximum gradient and crossfall of 3%. The crossfall of the access route from the bus stop is greater (max. 4%).

Car park

• Two large reserved parking spaces (2.45 x 9.10 m) are available approximately 25 m from the entrance.

• The reserved parking spaces are clearly marked, sufficiently large and level.

Access road from the car park

• There are seats along the route.

• There are no steps to negotiate.

• The floor is even and free of obstacles.

Entrance

• The building and entrance are easily identifiable.

• The main entrance is accessible. There are no steps at the entrance.

• The door opens automatically.

• Staff can see people arriving and can offer assistance.

Reception

• Seating is available near the reception desk.

• Wheelchairs are available.

• Lighting is adequate and continuous.

Horizontal movement

• There are no steps to negotiate.

• The floor is even and free of obstacles.

• The corridors are sufficiently wide.

• The doorways are at least 85 cm wide.

• Signage makes it easy to find your way around.

• The layout of the premises is simple and makes it easy to find your way around.

• The function of each room is indicated on the door.

Vertical movement

• A lift serves all floors accessible to the public.

• The stairs are equipped with handrails on both sides.

Cloakroom

• A large, adapted individual changing room is available, equipped with a seat with grab bars, three large lockers and a washbasin. A pool wheelchair is available in the changing room.

• Two communal changing rooms are also equipped with a wider bench (50 cm).

Shower room

• The shared showers are on the same level and equipped with a handrail and a seat with grab bars.

Adapted toilet

• The adapted toilets are easy to find.

• An accessible toilet is available near the showers on the pool side. A second accessible toilet is available next to the cafeteria. Both are equipped with grab bars and have a washbasin.

Access to the water

• The two pools are accessible via steps with handrails on both sides. There is also a pool lift with a seat.

Access road from the car park

• The reserved parking spaces and the route from the car park to the entrance have a maximum gradient and crossfall of 3%. The crossfall on the access route from the bus stop is greater (max. 4%). There are benches near the entrance and near the bus stop.

Access road from the car park

• There are no obstacles to access.

Guide dogs

• Assistance dogs are accepted at no extra charge.

Entrance

• The entrance door is automatic and sliding.

• Staff can see people arriving and are available to assist.

Reception

• The reception desk is located opposite the entrance.

• The reception area is quiet and not enclosed by glass.

• Staff are available to help you negotiate obstacles, provide directions and guidance. Please do not hesitate to ask the reception staff to show you around, explain how the facilities work and look after your guide dog while you swim !

Horizontal movement

• Dangerous objects in the walkway are secured.

• The layout is simple and intuitive.

Vertical movement

• A lift serves all floors accessible to the public.

• The stairs have at least one handrail.

• The stairs to the changing rooms and cafeteria are secured by tactile paving.

Lockers

• The locker locking system is a traditional system that operates with a €1 coin.

Access to the water

• It is possible to swim in a separate lane at certain times when the pool is less busy. Please request this by telephone or email.

• You can leave your cane with the lifeguards.

• The edges of the pools are detectable by foot (grille) and the paddling pool is surrounded by a low wall. There is a detectable floor guide strip leading to the ladders and steps in the shallow end of the two pools. The steps and ladders in the pools are equipped with handrails on both sides.

Footbath

• There is no footbath ; feet are disinfected using jets (press the button).

Access road from the car park

• There are no obstacles.

• There is contrast.

Entrance

• The entrance door is automatic and sliding.

• There is sufficient lighting.

• Staff can see people arriving and can offer assistance.

Reception

• The open reception desk is opposite the entrance.

• The reception area is quiet.

• Staff are available to help with obstacles, provide directions and guidance. Please do not hesitate to ask the reception staff to show you around, explain how the equipment works and take care of your guide dog while you swim !

Horizontal movement

• Dangerous objects on the route are secured.

• Glass walls and doors are secured with contrasting visual markings.

• Furniture contrasts with its surroundings.

• The contrast between the floor and walls facilitates movement.

• Lighting is sufficient and continuous.

• Signage makes it easy to find your way around and get your bearings.

• The layout of the premises is simple and makes it easy to find your way around and get your bearings.

• The function of each room is displayed on the door.

Vertical movement

• A lift serves all floors.

• The lift can be used independently or staff are available to assist.

• Lighting is sufficient and continuous on the stairs.

• The steps are contrasting.

• The stairs are equipped with at least one safety handrail.

• The stairs to the changing rooms and cafeteria are secured by tactile paving.

Lockers

• The locker locking system is a traditional system that operates with a €1 coin.

Access to the water

• It is possible to swim in a separate lane at certain times when the pool is less busy. Please request this by telephone or email.

• You can leave your walking stick with the lifeguards.

• The edges of the pools are contrasting and detectable by foot (grid) and the paddling pool is surrounded by a low wall. There is a contrasting, foot-detectable guide strip on the floor leading to the ladders and steps in the shallow end of the two pools. The pool steps have contrasting step nosings. The pool steps and ladders are equipped with handrails on both sides.

Footbath

• There is no footbath ; feet are disinfected using jets (press the button).

Car park

• Parking is free.

Entrance

• The building is easy to find.

• Opening hours are displayed near the door.

• Staff can see people arriving and can offer assistance.

Reception

• The reception desk is easy to find ; it is located opposite the entrance.

• The reception area is open, well lit and allows for lip reading.

• The establishment can be contacted by email.

• Prices and information are displayed at reception (types of swimwear allowed and prohibited, swimming caps compulsory, etc.).

• The location is easy to understand.

• Signage makes it easy to find your way around and all rooms are indicated by pictograms.

• Staff are on hand to provide assistance and guidance. Please do not hesitate to ask the reception staff to show you around and explain how the facilities work. The lockers only work with a €1 coin.

Lighting

• The lighting is adequate and allows lip reading.

Toilets

• The toilets are easy to find.

• It is possible to see whether a toilet is occupied or free.

Entrance

• The new entrance to the pool is located in the new extension, under the porch.

Reception

• No staff members are trained in sign language.

Wi-Fi

• Please note that there is very little mobile phone reception in the building and Wi-Fi is only available at reception, in the cafeteria and in the changing rooms. If you have a problem in the pool area, please inform the lifeguard that you have a hearing impairment and require access to the network.

Car park

• Parking is free.

Entrance

• The building is easy to find.

• Opening hours are displayed near the door.

• Staff can see people arriving and can offer assistance.

Reception

• The reception desk is easy to find ; it is located opposite the entrance.

• The reception area is quiet and not glass-enclosed.

• The reception area is open, well lit and allows for lip reading.

• The establishment can be contacted by email.

• Prices and information are displayed at reception (types of swimwear allowed and prohibited, swimming caps compulsory, etc.).

• The location is easy to understand.

• Signage makes it easy to find your way around and all rooms are indicated by pictograms.

• There are staff members available to provide directions and guidance. Please feel free to ask the reception staff to show you around and explain how the facilities work. The lockers only work with a €1 coin.

Lighting

• The lighting is sufficient and allows for lip reading.

Toilets

• It is possible to see whether a toilet is occupied or available.

Entrance

• The new entrance to the pool is located in the new extension, under the porch.

Wi-Fi

• Please note that there is very little mobile phone reception in the building and Wi-Fi is only available at reception, in the cafeteria and in the changing rooms. If you have a problem in the pool area, please inform the lifeguard that you have a hearing impairment and need to connect to the network.

Entrance

• The building is easy to find.

• The entrance door is automatic.

• The opening hours are displayed near the door.

• The lighting is sufficient and continuous.

• The staff can see people arriving and can offer assistance.

Reception

• The reception desk is easy to find; it is located opposite the entrance.

• The reception area is quiet.

• Prices and information are displayed at reception (types of swimwear allowed and prohibited, swimming caps compulsory, etc.).

• Cash payments are accepted (coins and notes).

• Signage makes it easy to find your way around and all rooms are indicated by pictograms.

• Staff are on hand to provide information and guidance. Please do not hesitate to ask the reception staff to show you around and explain how the facilities work. The lockers only work with a £1 coin.

Horizontal movement

• The premises are well lit.

• Signage makes it easy to find your way around.

• The layout of the premises is simple and makes it easy to find your way around.

• The function of each room is displayed on the door.

Vertical movement

• The lift is easy to use or staff are available to help.

• There is a visual announcement in the lift.

• There is sufficient and continuous lighting on the stairs.

• The steps are contrasting in colour.

• The stairs are equipped with at least one safety handrail.

Toilets

• The toilets are easy to find.

Entrance

• The new entrance to the pool is located in the new extension, under the porch.