Pullman Brussels Centre Midi

Car park

• It is possible to drop someone off near the entrance.

Access road from the street

• All passageways are wide enough.

Entrance

• The building is easily identifiable.

Reception

• The payment system is easy to use.

• There is sufficient space in front of the counter.

• Staff have been trained to assist people with specific needs.

Horizontal movement

• General circulation within the hotel is easy.

• The corridors are sufficiently wide.

Vertical movement

• A lift serves all floors accessible to the public.

Adapted toilet

• The adapted toilet is easy to find.

• There is an accessible washbasin in the adapted toilet.

Restaurant

• Staff are available to help people get seated, choose their meal, serve themselves, pay, etc.

• The aisles are wide enough.

Bedroom

• There are 7 rooms for people with reduced mobility.

• A light switch and a socket are accessible from the bed.

Shower room

• The PRM room is equipped with a walk-in shower, a shower seat with a single fixed grab bar on one side and a grab bar behind the back.

• The shower is level with the floor.

• The washbasin is accessible and easy to use.

Vertical movement

• The lift cabin has a usable width of 84 cm.

Restaurant

• The tables are too low.

Bedroom

• The entrance to the PRM bedroom has a 1.8 cm step that is bevelled in the direction of entry but not bevelled in the direction of exit.

Shower room

• The entrance to the shower room has a 1.5 cm protrusion that is not bevelled.

• The adapted toilet in the shower room has a single fixed grab bar.

Car park

• There is at least one parking space within 100 metres of the entrance.

• It is possible to drop someone off near the entrance.

Access road from the street

• There are seats along the walkway.

Entrance

• The main entrance is accessible.

• The door opens automatically.

• Staff can see arriving visitors and are available to assist.

Reception

• Seating is available near the reception desk.

Horizontal movement

• There are no steps to negotiate.

• General circulation within the hotel is easy.

• There are seats along the route.

Vertical movement

• The stairs are equipped with handrails on both sides.

• A lift serves all floors accessible to the public.

• There is a grab bar in the lift.

Adapted toilet

• There is a toilet with grab bars, which is easy to find and use.

• There is a washbasin in the accessible toilet.

Restaurant

• Staff are available to help guests sit down at their tables, choose their meals, serve themselves and pay.

• There is sufficient space to move around.

Bedroom

• There are seven rooms for people with reduced mobility, which are large enough and accessible by lift.

Shower room

• The PRM room is equipped with a walk-in shower, a shower seat with a single fixed grab bar on one side and a grab bar behind the back.

• The shower is level with the floor.

• The adapted toilet in the shower room has a single fixed grab bar, but it is angled.

Bedroom

• The entrance to the accessible bedroom has a 1.8 cm step bevelled in the direction of entry, but not bevelled in the direction of exit.

Shower room

• The entrance to the shower room has a 1.5 cm step that is not bevelled.

Guide dogs

• Assistance dogs are accepted at no extra charge.

Entrance

• The entrance door is a revolving door, but there is an alternative entrance.

• The door opens automatically.

• Staff can see people arriving and can offer assistance.

Reception

• The reception is located opposite the entrance and is a logical continuation of the route.

• The reception is not glass-enclosed.

Horizontal movement

• The layout is simple and intuitive.

Vertical movement

• A lift serves all floors accessible to the public.

• The stairs have at least one handrail.

• The stairs are secured by warning tiles.

Restaurant

• Staff are available to help people get seated, choose their meal, serve themselves, pay, etc.

Bedroom

• The room number is embossed on the door.

• Staff are available to show guests to their room and explain the facilities.

Access road from the street

• Pedestrian crossings are not secured by tactile paving.

Vertical movement

• There is no voice synthesis inside the lift cabin.

Entrance

• The entrance is located in the logical continuation of the route.

• The entrance door is a revolving door, but an alternative entrance is available.

• The door opens automatically.

• Staff can see people arriving and can offer assistance.

Reception

• The reception is located opposite the entrance, in the logical continuation of the route.

Horizontal movement

• The contrast between the floor and walls facilitates circulation.

Vertical movement

• The lift can be used independently or staff are available to assist.

• Floor numbers are clearly indicated on each landing.

Restaurant

• Staff are available to help people get seated, choose from the menu, serve themselves, pay, etc.

Bedroom

• Staff are available to show guests to their rooms and explain the facilities.

Access road from the street

• Pedestrian crossings are not secured by tactile paving.

Entrance

• The automatic doors and glass walls at the entrance are not secured by window stickers.

Vertical movement

• There is no voice synthesis inside the lift cabin.

Bedroom

• The door to the room does not contrast with its surroundings.

• The room number is not in a contrasting colour to its background.

Entrance

• The building and entrance are easy to find.

• Staff can see people arriving and are available to help.

Reception

• The reception is easy to find and close to the entrance.

• The reception is open, well lit and allows lip reading.

• The establishment can be contacted by email.

• Prices are displayed at reception.

Wi-Fi

• It is possible to connect to mobile networks, 4G or 5G.

• Wi-Fi is free and available throughout the building.

Lighting

• The lighting is sufficient and allows lip reading.

Horizontal movement

• The building is not complex and the services are easy to use.

Vertical movement

• There is a visual display of the floors in the lift.

• The floors of the building are clearly indicated.

Toilets

• The toilets are easy to find.

Restaurant

• The meeting rooms and restaurant have several round tables that can seat several people who can see each other and sign.

• The lighting is sufficient and allows lip reading.

Bedroom

• Staff are available to show you the room and its facilities.

Reception

• There is no information available in sign language, and there are no staff members who speak sign language.

Toilets

• It is impossible to see whether a toilet is occupied or vacant.

Restaurant

• Menus and menus are presented in the usual way.

Bedroom

• There are no rooms equipped with a fire alarm system or adapted alarm bell (light or vibrating).

Entrance

• The building and entrance are easy to find.

• Staff see people arriving and can offer assistance.

Reception

• The reception is easy to find and close to the entrance.

• The reception is open, well lit and allows lip reading.

• The establishment can be contacted by email.

• Prices are displayed at reception.

Lighting

• The lighting is sufficient and allows lip reading.

Horizontal movement

• The building is not complex and the services are easy to use.

Vertical movement

• There is a visual display of the floors in the lift.

• The floors of the building are clearly indicated.

Restaurant

• The lighting is sufficient and allows lip reading.

Bedroom

• Staff are available to show guests to their rooms and explain the facilities.

Reception

• The noise level is relatively low, although this may change when large groups of guests arrive or depart at the same time.

Magnetic induction loop

• There is no mobile induction loop.

Toilets

• It is not possible to see whether a toilet is occupied or vacant.

Bedroom

• There are no bedrooms equipped with a suitable fire alarm system (light or vibrating).

Entrance

• The hotel building is easily recognisable thanks to the hotel name, Pullman, written in large letters on the façade.

• The entrance is easy to find.

• There is a doorbell near the door.

• The entrance door is a revolving door, but there is another entrance.

• The staff can see people arriving and can offer assistance.

Reception

• The reception is easy to find and close to the entrance.

• It is possible to pay in cash (coins and notes).

• If necessary, the staff are trained to assist you and will be happy to help.

Horizontal movement

• It is easy to move around inside the building.

• The place is quiet and well lit.

Vertical movement

• The lift is easy to use or staff are available to help.

• There is a visual announcement in the lift.

• The floors of the building are clearly indicated.

Toilets

• The toilets are easy to find.

Restaurant

• Cash payments (coins and notes) are accepted.

• Staff are available to help people find their seats, choose from the menu, serve themselves and pay.

Bedroom

• Staff are available to show guests to their rooms and explain the facilities.

Reception

• The noise level is relatively low, although this can change when large groups of customers arrive or depart at the same time.

Vertical movement

• There is no voice synthesis in the lift.

Restaurant

• The menus and menus are presented in the traditional manner.