R Hotel Experiences

Car park

• There is at least one reserved parking space within 100 metres of the entrance.

• It is possible to drop someone off near the entrance.

Access road from the car park

• The ground is even and free of obstacles.

Entrance

• The door opens automatically.

Reception

• There is a mobile payment system.

Horizontal movement

• Corridors are wide enough.

• Doors are at least 85 cm wide.

Vertical movement

• A sufficiently large lift serves all floors accessible to the public.

Restaurant

• Staff are available to help people to sit down at a table, choose, serve themselves and pay.

• Some tables are wheelchair accessible.

• The buffet is self-service.

Bedroom

• There is a sufficiently large adapted room with a comfortable layout.

• The adapted room has a private shower room with an adapted toilet.

Shower room

• The adapted shower is on one level and equipped with a seat and grab rails.

• The door is between 80 and 85 cm wide.

Entrance

• The entrance device is inaccessible.

Bedroom

• The bed is too high (over 53 cm).

Car park

• There is at least one reserved parking space within 100 metres of the entrance.

• It is possible to drop someone off near the entrance.

Access road from the car park

• The ground is even and free of obstacles.

Entrance

• The door opens automatically.

Reception

• Seats are available near the reception area.

Horizontal movement

• Corridors are wide enough.

• Doors are at least 85 cm wide.

Vertical movement

• A lift serves all floors accessible to the public.

Adapted toilet

• The toilet has grab rails and is easy to use.

Restaurant

• Staff are available to help people to sit down at the table, choose, serve themselves and pay.

Bedroom

• The bedroom is large enough and accessible by lift.

• The bed is at least 48 cm high.

• The room has a private shower room with an adapted toilet.

Shower room

• The adapted shower is on one level and has a seat and grab rails.

• The toilet has grab rails and is easy to use.

• The doorway is between 80 and 85 cm wide.

Access road from the car park

• There are no obstacles in the way.

Guide dogs

• Assistance dogs are accepted.

Entrance

• The entrance is easily identifiable.

• The door opens automatically.

Reception

• The reception area is in a quiet environment and is not glazed.

Horizontal movement

• The layout is simple and intuitive.

Vertical movement

• A lift serves all floors accessible to the public.

• Staircases have at least one handrail.

Restaurant

• Staff are available to help people to sit down at the table, choose, serve themselves and pay.

Bedroom

• Staff are on hand to show guests the room and its facilities.

• The room number is embossed next to the door.

Access road from the car park

• There are no obstacles.

Entrance

• The entrance is easily identifiable.

• The door opens automatically.

Reception

• The reception area is in a quiet environment.

Horizontal movement

• The contrast between the floor and walls makes it easy to move around.

• The structure is simple and makes it easy to find your way around.

Vertical movement

• A lift serves all floors.

• Staircases have at least one safety handrail.

• Floor numbers are clearly indicated on each landing.

Restaurant

• Staff are available to help people to sit down at the table, choose from the menu, serve themselves and pay.

Bedroom

• Staff are available to show the room and its facilities.

• The door to the room contrasts with its surroundings.

• The room number is in a contrasting colour to its background.

Entrance

• The entrance is difficult to find.

• The doors are not contrasted with their surroundings.

Horizontal movement

• Glass walls and doors are not secured by contrasting markings.

Car park

• The car park is freely accessible.

Entrance

• The building and entrance are easy to find.

Reception

• The reception area is easy to find and close to the entrance.

• The reception area is open, well-lit and lip-readable.

• The establishment can be contacted by email.

Wi-Fi

• Wi-Fi is available throughout the building.

Vertical movement

• There is a visual display of the floors in the lift.

• The floors of the building are clearly indicated on each landing.

Toilets

• It is possible to see whether a toilet is occupied or vacant.

Restaurant

• There are round or oval tables for X people.

• There is sufficient lighting for lip-reading.

• The food is buffet style.

Bedroom

• Staff are on hand to show you the room and its facilities.

Entrance

• There is a doorphone without a video screen.

Reception

• There is no member of staff who speaks sign language.

• Rates are not displayed at reception.

Bedroom

• There are no rooms equipped with fire alarms or adapted doorbells (illuminated or vibrating).

Car park

• The car park is freely accessible.

Entrance

• The building and entrance are easy to find.

Reception

• The reception area is easy to find and close to the entrance.

• The reception area is open, well-lit and lip-readable.

• The establishment can be contacted by email.

Vertical movement

• There is a visual display of the floors in the lift.

• The floors of the building are clearly indicated on each landing.

Toilets

• It is possible to see whether a toilet is occupied or vacant.

Restaurant

• The environment is calm.

• There is sufficient lighting for lip-reading.

• The food is buffet style.

Bedroom

• Staff are on hand to show you the room and its facilities.

Entrance

• There is a doorphone without a video screen.

Reception

• Rates are not displayed at reception.

Bedroom

• There are no rooms equipped with an appropriate fire alarm system (luminous or vibrating).

Entrance

• The building and entrance are easy to find.

Reception

• The reception area is quiet, easy to find and close to the entrance.

• It is possible to pay in cash (coins and notes).

Horizontal movement

• The area is quiet and well lit.

Vertical movement

• The lift is easy to use and staff are available to help.

• The floors of the building are well signposted.

• There is sufficient and continuous lighting on the stairs.

• Staircases have at least one handrail to ensure safety.

Restaurant

• The dining room is quiet.

• Buffet meals are served.

Bedroom

• Staff are available to show you the room and its facilities.

Entrance

• There is a doorphone without a video screen.

• The bell is hard to find.

• Staff cannot see people arriving.

Vertical movement

• There is no audible or visual announcement in the lift.