Vayamundo Holiday Clubs - Houffalize

Car park

• There is at least one reserved parking space less than 100 meters from the entrance.

• The reserved parking spaces are sufficiently large and level.

Access road from the car park

• All passageways are wide enough.

• The ground is even and free of obstacles.

Entrance

• There are no steps at the entrance.

• The alternative entrance is open on request.

• Staff can see people arriving and can offer assistance.

Reception

• There is a mobile payment device.

• The space in front of the counter is sufficiently large, and the counter is at a good height.

Horizontal movement

• There are no steps to negotiate.

• The corridors are sufficiently wide.

• The doorways are at least 85 cm wide.

Vertical movement

• A sufficiently large elevator serves all floors accessible to the public.

Adapted toilet

• The adapted toilet is easy to find.

Restaurant

• The aisles are sufficiently wide.

• Staff are available to help people sit down at the table, serve themselves, pay, etc.

• The buffet allows guests to serve themselves.

Bedroom

• There is a sufficiently large adapted room with a comfortable layout.

• The adapted room has a private shower room with an adapted toilet.

Shower room

• The adapted, walk-in shower is equipped with a seat.

• The sink is accessible and easy to use.

• There is an adapted toilet that is easy to use.

Entrance

• The entrance door is a revolving door that cannot be opened.

• The alternative entrance is via the emergency exit, with the assistance of staff.

Adapted toilet

• There is an adapted toilet, but it is difficult to use : the grab bar is slanted, the transfer area is 101 cm, the toilet bowl is 48 cm high and the toilet is 141 cm deep.

Restaurant

• None of the tables allow wheelchair users to position themselves correctly.

Bedroom

• There are no light switches or sockets accessible from the bed.

Shower room

• Assistance is required to open the door.

• The shower room is not well equipped : there is only one grab bar.

Car park

• There is at least one reserved parking space within 100 metres of the entrance.

• The reserved parking spaces are sufficiently large and level.

Access road from the car park

• There are seats along the route.

• All passageways are wide enough.

• The floor is even and free of obstacles.

Entrance

• Staff can see people arriving and can offer assistance.

Reception

• Seats are available near the reception area.

Horizontal movement

• There are no steps to negotiate.

• The corridors are wide enough.

• There are seats along the route.

• The width of the doorways is at least 85 cm.

Vertical movement

• A lift serves all floors accessible to the public.

Adapted toilet

• The adapted toilet is easy to find.

Restaurant

• Staff are available to help people sit down at the table, serve themselves, pay, etc.

• The corridors are sufficiently wide.

Bedroom

• There are several sufficiently large bedrooms on the ground floor.

• The bedroom has a private shower room with an adapted toilet.

Shower room

• The adapted, walk-in shower is equipped with a seat.

• There is a toilet with grab bars and is easy to use.

Entrance

• The entrance door is a revolving door that is difficult to open.

• The alternative entrance is via the emergency door, with the assistance of staff.

Adapted toilet

• The grab bar is slanted.

Shower room

• The shower is not well equipped : there is only one grab bar.

Guide dogs

• Assistance dogs are accepted.

Entrance

• Staff see people arriving and can offer assistance.

Reception

• The reception area is a logical continuation of the route.

• The reception area is located in a quiet environment.

Horizontal movement

• Circulation is unobstructed.

Vertical movement

• A lift serves all floors accessible to the public.

Restaurant

• Staff are available to help people sit down at their table, serve themselves, pay, etc.

Bedroom

• Staff are available to show guests their room and its facilities.

Entrance

• The entrance door is a revolving door.

Vertical movement

• There is no voice synthesis or Braille in the lift.

• The stairs are not secured by warning tiles at the top.

• There are no raised numbers on the stair landings.

Bedroom

• The room number is not raised on the door.

Entrance

• Staff see people arriving and can offer assistance.

Reception

• The reception area is a logical continuation of the route.

• The reception area is located in a quiet environment.

Horizontal movement

• Circulation is obstacle-free.

Vertical movement

• Stairs are equipped with at least one handrail for safety.

• Floor numbers are clearly indicated on each landing.

Restaurant

• Staff are available to help people sit down at their tables, serve themselves, pay, etc.

Bedroom

• Staff are available to show guests their rooms and explain how the facilities work.

Access road from the car park

• There is ground lighting, which causes glare.

Entrance

• The entrance door is a revolving door.

Horizontal movement

• The lack of contrast between the floor and the walls makes circulation difficult.

• There is insufficient lighting in the corridors.

Vertical movement

• The lift cannot be used independently and there is no staff available to assist.

• There is insufficient lighting on the stairs.

Bedroom

• The room number does not contrast in colour with its background.

Entrance

• The building is easy to find.

Reception

• The reception area is open, well lit and allows for lip reading.

• Prices are displayed at reception.

Wi-Fi

• Wi-Fi is available on request.

Vertical movement

• The floors of the building are clearly marked.

Toilets

• The toilets are easy to find.

• It is possible to see whether a toilet is occupied or free.

Restaurant

• Meals are served buffet style.

• There are round tables for up to four people.

Reception

• No staff members are trained in sign language.

Horizontal movement

• The signage is complex to navigate.

• The lighting in the corridors is insufficient.

Vertical movement

• It is not possible to send a text message in the event of a lift breakdown.

• Lighting is insufficient in the stairwells.

Bedroom

• There are no rooms equipped with an adapted fire alarm system (light or vibrating).

Reception

• The reception area is open, well lit and allows for lip reading.

• Prices are displayed at reception.

Toilets

• It is possible to see whether a toilet is occupied or free.

Restaurant

• Meals are served buffet style.

Horizontal movement

• The signage is complex to navigate.

• The lighting is insufficient in the corridors.

Vertical movement

• It is not possible to send a text message in the event of a lift breakdown.

• Lighting is insufficient in the stairwells.

Bedroom

• There are no bedrooms equipped with a suitable fire alarm system (light or vibrating).

Entrance

• The building is easy to find.

• Staff can see people arriving and are available to assist.

Reception

• The reception is easy to find and close to the entrance.

Vertical movement

• The stairs are equipped with at least one handrail for safety.

Toilets

• The toilets are easy to find.

Restaurant

• Meals are served buffet style.

Bedroom

• Staff are available to show guests to their rooms and explain the facilities.

Entrance

• The entrance door is a revolving door.

• The alternative entrance is via the emergency door, with the assistance of staff.

Horizontal movement

• The signage is complex to navigate.

Vertical movement

• There is no voice synthesis in the lift.

Bedroom

• It is difficult to recognise the door to your room.